Definitely not 5 star. It’s dirty on the floors, dirty in the restaurant. The breakfast is very cheap, low quality. The coffee taste horrible. The sink in the shower always have problem. We were 3 people and they gave us only 2 towels. After requesting we got 3, the next day they cleaned the room and gave us only 2 again. The location is very good
Annova Nha Trang Hotel
Address: 05 Ly Tu TrongAvailability
Description
Facilities
Reviews
I am extremely disappointed with my stay. My room has an adjoining door with a visible gap, and the soundproofing is basically nonexistent. I could clearly hear the guest next door switching between Mandarin podcasts, including the voices and content clearly enough to tell when it changed. I can also see whether their lights are on or off, which makes me feel like they could see and hear into my room the same way. For a hotel claiming to be 5-star, this is unacceptable. A hotel room should feel private, safe, and clean. Instead, I feel like I have no privacy at all. The cleanliness was also poor. There was a sunflower seed left on the floor from a previous guest, and there were blue stains on the toilet seat. These are not small details; they show the room was not properly cleaned. When I brought these issues to reception, all I was told was that there were no rooms available tonight and they would “deal with it tomorrow.” That response made me feel like my comfort and privacy did not matter. I am not asking for luxury. I am asking for a clean room with basic privacy. This has been one of the most disappointing hotel experiences I have had.
This hotel is centrally located, within walking distance of the beach, lotte mart, and plenty of restaurants and cafes. Our room on the 30th floor offered a great view of the beach and sunrise, which we enjoyed from both the bathtub and the huge bed. However, it piqued me a little that the toiletries weren’t filled so both the shampoo and hand wash ran out; the glasses and faucet weren’t thoroughly cleaned; and the staff conveniently entered the room before checkout time after seeing us take our luggage out.
I think this might be the best hotel in Nha trang. Rooms are clean and the view is great. Located in not so noisy area and you could hear the ocean in nighttime, but not too loud. Service is great (however they could learn to speak English more). Buffet is also great, all foods were very tasty. Since pool is not open to sunlight, it could be a little cold. Thank you for a great experience ☺️.
We had a wonderful stay at this hotel. Everything was perfect: the service was outstanding, the staff attentive, and the rooms were clean, spacious, and very comfortable. The location couldn’t be better right next to the beach, a shopping center, and plenty of restaurants, making it ideal for both relaxation and convenience. The only downside for me personally was that the hotel seems to cater mostly to guests of a certain eastern nation, so the devices and services often defaulted to slavic. As a German traveler, I found this a bit less pleasing. Overall, it’s a fantastic hotel that I would recommend to anyone looking for a great beachside stay. However, if you feel uncomfortable with certain nationalities dominating the guest base, you may want to keep that in mind before booking.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
