Easy to find and get bikes. However the bikes weren’t maintained that well. They worked however gears weren’t working properly and were squeaking the whole time. And you definitely need gears for riding around certain areas of Central Park.
Well organised, good location for Central Park and a fun 2 hours exploring the Park. The bikes were in good condition and it was a good value way to spend time being active.
We walked to the bike shop from the InterContinental Barclay and retrieved our bikes quickly. Received friendly and fast service at the bike shop. I had a basket added to the bike to carry extra items. The bike shop was only minutes away from Central Park and the 2 hours was a perfect amount of time to bike around the entire park. I recommend 3 hours if you plan to stop along the way. My niece took longer to return, since she biked around the park twice and the overage charge was reasonable.
We had Go City passes and this covered us for a four hour bike rental. However the info given on the pass neglected to mention that insurance is extra. The pass also said that bikes can be returned to any of 7 locations - not possible when the first location keeps your ID until you return the bike. The bikes themselves were fairly well maintained although on mine the brakes were all or nothing (resulting in some very sudden stops!). The staff were very friendly and helpful in making sure the bike was set up properly for you. Biking Central Park is the easiest way to cover the most ground. We comfortably managed 2 laps of the perimeter loop cycle path within the four hours.
We picked up our bikes from one of the other Bike NYC stores that was more convenient to the subway as we were melting in the heat! The staff were brilliant, no problem that we weren’t where we should have picked our bikes up. They were friendly & helpful, giving us tips for sightseeing. We each got locks and I asked for a basket. My daughter was offered a helmet. I read one or two negative comments online about this company but I would definitely recommend them based on our experience
Going through Central Park on bikes is great !! Some hills though, so make sure everyone in your group can handle a day of biking. We also biked around the city - which was a new, and interesting, experience. The bikes we rented were pretty beat-up though; this place definitely doesn’t do a lot of maintenenance.
Do not rent from this location (117 West 58th) off of 6th Ave. Save yourself the headache and the bad service. The first time we rented e-bikes at Central Park, we went to another place and had no issues. The second time we rented e-bikes we ended up here and 2 out of the 4 bikes malfunctioned. Chain fell off of my son's bike about 10-15 minutes after we started and the gears didn't work on my husbands bike. We tried to fix the chain but it fell off again shortly after. So we had to walk the bikes back. The man (perhaps manager) that we spoke to was rude and made it seem that it was our fault. We were not able to get our money back. The other nearby rental location requires a refundable damage deposit when booking their e-bikes and this place does not. Now I understand why. I wish I had read the reviews before walking into this rental location. Seems to be a common issue. I hope we prevent others from experiencing the same problems.
Bikes were great, lock and basket included. Using Viator we spent around $50 CAD for 2 bikes (full day). This is much cheaper than the price you pay when you’re at the location! They keep your ID until you return your bikes. Only one negative thing to mention was that prior to arriving in NYC it was mentioned to us that we could ride until 8pm however once we rented the bikes they told us it’s only open until 6pm. In any case, we saw all the sites we wanted to see with enough time. Recomended!
Nice bikes! We had een good day in Central Park. When in New York, rent your bike here! Perfect plan if you want to check out Central Park.
My family rented 2 adult bikes, 1 kids bike, and a "tag-along" that attached a kid sized bike to our adult one. The bikes were well maintained and pick up was easy. But the most outstanding part of our experience was the staff. While in Central Park my son had a significant injury. We had to walk him and our bikes to a nearby ER room. I had no idea how I would return our bikes. When I called, they told me not to worry and they sent someone with a small trailer to pick them up. They also returned my license (security deposit). It was such a relief to not have to deal with that when we were already dealing with a medical emergency. Thank you!
Volcán is a nice person and showed us nice places. It was much fun and we enjoyed very much. Bikes are nice as well
Volcán showed su noche places índice Ig the Park abad we enjoyes very much. I recomendable for Everyone.
Volkan was a nice person and explained the park for us and I had. So much fun and bikes were also nice
Volkan was very interesting kind and beautiful, the tour worth it and was nice with a good weather. Thank you for all you know
Very good experience, helpful explanation from Volkan. The bikes are not very new and some were broken but they change it and we have a great time. You also can rent bikes for kids
Holland helped us very much. He knows the park very well. Park is very nice and we enjoyed very much and bikes are nice
Volkan was a nice guy and explained the park for us. It was fun and we enjoyed very much. Park is so big but Volkan’s advices helped us very much.
Volkan was a great help navigating! Highly recommend!he explained the park and it was fun for us. I recommend it.
Great experience! Volkan gave us great tips what to see and do! We took an one hour tour around the park. Highly recommended!
Friendly staff, Katya and Aka, helped to choose good bikes, advised nice places to visit. A lot of beautiful roads for bikes.
My wife and I rode a tandem bike all around Central Park in about 55 minutes. We were rushing but we enjoyed the ride and we were able to return the bike on time. Wanda, the person in charge of the store when we rented the bicycle, was very nice. Helmets were provided.
Aka and Katya were very kind and helpful with our impromptu bike ride in Central Park, definitely recommend since the park is way too big to walk around for a day!
Really nice and helpful staff. Bikes were safe and clean. Would recommend this rental shop. Maybe get the scooters if you’re not trying to break a sweat
Wanda & Harley were super sweet & helpful. The bikes and service were great. Definitely recommend! What a fun time in Central Park. And shop is so close!
The owners where very kind, the bike where in good condition and we enjoyed very much our ride in the park and recommend it to anyone
The staff was super sweet and amazing, they helped us picked the best bikes for the group of us. Totally recommend it
The cashier was very nice over the phone and was commended to my time and respectful and has a great personality Her name is Wanda and she made my day
Great service. Quick and efficient. Friendly staff. Give great info. Very happy with my experience. Will recommend again
Very good bikes. Convenient location. Just one block away from Central Park. Unfortunately the service staff were not very welcoming.
So far everything is nice and friendly. Only the bikes were all just worn out.. They are certainly not good bicycles, but they work. In Germany, people use this type of bicycle to get to the train station so they can leave them there and no one steals them..
Bra cyklar, lätt att hitta till uthyraren. Vi var tre i sällskapet och inget av de nedre alternativen stämmer. 21, 56 och 79 år.
Los paisajes son preciosos. Hay rincones únicos. No hay q perdérselos Aunque el servicio fue muy escueto. No nos dieron demasiadas explicaciones.
Two of the three bikes were in good condition. Third party bike was disappointing. We had a good price for a day but that was more luck than wisdom. Other providers who ended up with the same bikes landlord were twice as expensive.... Pretty weird.
Der Mann im Shop war leider etwas unfreundlich - ansonsten waren die Räder ok ! Dass Rad fahren im Park zu empfehlenden
Located very close to Central Park. We rented 4 bikes to visit the park. We opted for 5 hours rental ($35 USD) and it was definitely worth it. We walked the park from one end to the other in no hurry. Arrive in the morning to avoid the crowds. The bikes are nickel confo and the padlock is included. There are good hills to climb so for less fit people opt for the electric bike!!
Quick in and out after booking through Tripadvisor. Good bikes. Yeah. They're asking for bail or leaving ID.
Amount charged to my credit card is higher than the amount provided (100 USD instead of 90 USD). After claim (in principle because if they do this to everyone, it's a nice amount at the end of the day!!), we were left to simmer about 20 minutes before refunding me the difference unpleasantly without any explanation or apology... Icing on the cake: back in France, I realize that they debited my cb of 100 usd the day after my visit!!! It's expensive to ride a bike for two hours!
We rented bikes right next to Central Park. We were received by Volkan who was very welcoming and showed us the way forward. The bikes were in good condition.
Very nice with these beautiful autumn colors. Myrat is very considerate and patient with us who are not comfortable with English
5 very patient and helped me very, very polite and I always come here every week, thank you very much for everything I love bike
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