Driver was fantastic! He picked us up on time and at the exact location that we agreed upon. Lots of communication from the company. Car was very nice!
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Excellent customer service! I had accidentally booked ride to airport for 8pm instead of 8am. I had given my flight info. They called me to point out the problem. We're able to schedule ride at the correct time. Driver was early and very nice. Vehicle was really nice and clean. Will use again on future trips.
It’s a good experience. Good communication. Reasonable rates.Friendly and reliable driver. Would use again.
Great driver! Gave us an audio tour as we drove and sat in traffic. Made the 55 minutes car ride enjoyable.
Excellent highly recommended
It was such an easy way to travel! Everything went so smoothly and without a hitch. We even had water and charging cables waiting for us!!
Our driver Ken was exceptional. He was friendly and very welcoming and shared some of the New York highlights he enjoys. Would definitely recommend him and the team again
Giorgi was our guy. Dude takes care of his vehicle. It was clean, stylish, smelled good. The moonroof was a huge bonus, as tall as everything seems to be in NY. Looking up was rewarding. Giorgi speaks four languages and even a touch of a fifth. Genuinely impressive individual. Great taste in music. Sound system was sweet! Just a great ride into the city from the airport. I hope we get to hang again on the way out! Thanks, Giorgi!
Excellent experience. Our driver Jatin did a great job communicating with us during pick up and got us to our destination with no issues.
Got us from the airport to our hotel as fast as possible while answering any questions we had about New York
Second time I used Viator from LaGuardia to the hotel in Manhattan. Really great on communication leading up to our arrival. Jeffery was prompt and friendly.
Prompt pickup. Good communication re timing. Clean suv. Courteous safe driver who was knowledgeable about traffic and best route.
Driver was friendly communicated well about pick up and very nice on the drive. Super friendly.
I used Jet Black Transportation for a Mother’s Day chauffeur service, and I couldn’t be more impressed! From start to finish, the experience was seamless and stress-free. The driver was professional, courteous, and made us feel very comfortable throughout the entire 4-hour trip. We had to make some changes to the original itinerary, and I was honestly expecting it to be a hassle, but the team was incredibly accommodating. They were more than happy to adjust the plans without any issues, which made the day even more enjoyable. I highly recommend Jet Black Transportation for anyone looking for reliable, flexible, and top-notch service. Thank you for making our Mother’s Day special! Booking Confirmation Number: 42060
On time - safe ride with fantastic hospitality. Great option for our large group of 8 to transfer to NYC.
He was a great driver, helpful in getting our suitcases in the car and he waited patiently for us no rush at all great service.
They were a no-show at the airport. I called customer service and she couldn't locate a reservation under my name. I was charged $165 and my credit card company is still disputing the charge. Do better TripAdvisor.
Great communication, clear instructions, and fast pickup at LGA. Jeffrey was waiting for us & was professional, helpful, and kind. SUV was clean and comfortable. Smooth trip to Midtown despite traffic. Highly recommend!
The driver was on time, drove well and was interactive in a very engaging manner . It was truly a pleasant experience . Thank you
Excellent service from the driver Excellent service from the driver. He arrived early, very helpful with luggage and very professional. We always use jetblack and will continue to use their services.
Great transfer experience from Times Square to LGA. Great communication from company & prompt pick up.
When we met with our driver at LGA, he said our luggage was too big for his car. We all felt that he was a little rude in the way he spoke to us. All 3 of us had to sit in the backseat of the Mercedes while he put one of our suitcases in the front seat. He said we should have requested a larger axel car. When I made the reservation, the rep didn't seem to have any issue with issuing 3 adults with 3 suit cases for that particular sedan. I trusted she knew what she was talking about. The second thing that stood out was the driver was wearing sweatpants and a hoodie. I thought he was supposed to wear a "uniform", and lastly, the driver was accepting other rideshare jobs while he was driving us to our hotel. We ended up cancelling our return trip, and booked a car through our hotel which had a well-dressed driver and an SUV for about $70 less than what Jet Black charged for a sedan.
Easy to arrange and easy to find driver upon arrival at LGA. Driver polite and professional. Thanks!
Excellent service. Easy pickup at LGA. Friendly driver. Clean and nice vehicle. Will use on future trips. Conf #41017.
Our trip was awesome! The pickup was very well organized and on time. Both Alvin who greeted us in the airport was awesome and our driver couldn’t have been more efficient and safe. Our trip around 4:00 from LaGuardia took about 25 mins! I was blown away by how fast it was! Confirmation #40521
Safe & pleasant ride, no issues. Nice & clean black Cadillac. Professional in every way. Loaded our luggage.
Gurmeet was friendly and professional. The vehicle was in perfect order and offered a phone charger for the ride. I mostly appreciated the stress free ride and assistance with luggage at pick up and drop off. Highly recommend. Ride 38884
Wonderful service! Our driver showed up ahead of our scheduled time, was courteous, personable and very professional. The car was immaculate. The ride to our hotel was perfect. I highly recommend this car service.
Everything was perfect-service before and during. We were met and assisted with bags and taken to car. Very efficient and professional!
Nice and clean black van picked up the group. Driver was a little late, but because there was an accident at the end of the street. Otherwise, he had already told me what time he would arrive. Courteous and helpful. Having WhatsApp helps with communications. Both dispatch and driver are easy to connect with. Thank you.
Communications with dispatch was very clear and easy to understand. Updates were given. Driver arrived on time. Car was clean and fit all 12 of us with 12 suitcases. Drive was uneventful and we arrived safely. Thank you.
Everything as planned. Mohammed was extremely professional. Able to accommodate all our luggage and passengers.
Awesome experience. Was informed of the driver’s name, car and license plate via text upon arrival at LGA. Our driver was Shalini for both trips to/from LGA. She was very professional. I will only use this company for my future trips to NYC. Highly recommend.
Car was spotlessly clean and driver was very professional. He was on time for trip to hotel and back to airport
Excellent Service, they called the day before to confirm. They sent us a text with the name and phone number of our driver. When we landed he texted us he had arrived. Very friendly and professional.
We booked a luxury sedan and were picked up in a very impressive luxury SUV. We had instant communication with the company and our driver. Just like the description says, they send you a text before you land and so when you turn your phone back on, the text comes through and you know exactly what to do. We did not have to worry about anything with Jet Black. This is an amazing company with extremely nice vehicles. Our driver was professional, friendly and the ride into the city was relaxing. I've been in NYC Ubers and they are quite scary at times with the way the traffic is and with Jet Black, our ride went smoothly and was enjoyable. We had water bottles waiting for us in the vehicle as well. I will use Jet Black for all my transfer needs in the future.
Ebooked a one-way airport transfer from Laguardia to Manhattan. Easy pick-up and great communication. Definitely recommended.
Very friendly and professional service, we would book it again anytime! The driver was helpful and communication top! Thank you!
Very accommodating!! My flight got delayed and caused me to get to my destination a day later, they communicated with me and changed my ride for me. Driver was on time and the car was very nice!!
Our driver was professional, courteous and prompt. We will be using JetBlack Limousine service again for return our return trip from Manhattan to LaGuardia Airport.
Our driver Jeffery was awesome. It was our first time to LGA & he was able to find us😊 He gave us great info on our seemless trip to Times Square. We highly recommend Jet Black. Confirm # 35214
What a great experience! Highly recommend this service! Easy to book. Great communication. The car was on time and the driver was professional and friendly. Will definitely use again.
I want to give a big shoutout to JetBlack for their swift response in handling a recent incident involving one of their drivers, Masudur Shah Rahman. Their quick action and exceptional service deserve recognition! During my trip, I encountered some unprofessional behavior from Mr. Rahman that made me feel uncomfortable. I reached out to JetBlack to report the incident, and I was pleasantly surprised by their immediate attention to the matter. JetBlack wasted no time in launching a thorough investigation. They took my concerns seriously and showed a genuine commitment to ensuring their clients' safety and satisfaction. I was impressed by their professionalism and their ability to handle difficult situations with speed and efficiency. I am grateful for JetBlack's dedication to customer satisfaction. Their prompt response and appropriate action against the driver not only resolved my concerns but also demonstrated their commitment to maintaining high service standards. I highly recommend JetBlack to anyone in need of reliable transportation services. Their quick response and exceptional customer service set them apart from the rest. I am confident that they will continue to deliver outstanding experiences to their valued clients. A big thank you to the entire JetBlack team for their swift action and for going above and beyond to provide excellent service. They have definitely earned my trust and respect. Kudos to JetBlack!
This company advertises black vehicles with well dressed drivers. I was taking my 80 yr young mom on her first trip to NYC. I wanted a fun elegant travel to our hotel. ..so when a white Honda showed up with a man in flannel pants a t-shirt, a stroller in his trunk and a dirty car, that was not the experience I had planned for my mom. Our driver was very nice but had a lot of complaining to do....just how you want to start your vacation. The total on my original reservation was $61.26 showed up on my credit card as $101.47. To compare...we asked the hotel about a return drive to LGA....clean car, well dressed driver.....$65 cash.....book wisely my friends. Call your hotel and ask them for a pick up at the airport. This company was extremely disappointing.
My daughter and I were in New York the 1st week in April. We actually had round trip from the airport to our hotel and from hotel to airport when we left. The service was great our driver met us in the airport when we arrived he was on time waiting for us at baggage claim. He was very professional and personable. The driver that took us back to airport was as well was very professional and helpful with our luggage. He dropped us off right in front of our terminal. I will definitely use this service again if I make it back to New York.
I had no trouble getting my rides, and both drivers were great. I used this company round trip (from the airport to the hotel and vice versa). Everything was already paid for, and tip added into the charges, so I didn't have to worry about tipping the drivers. I did have 2 concerns. The first concern being that I was given a total amount to charge when I made the reservations, and then I received emails confirming my reservations but stating that they would be charging a different amount because there would be other fees (tolls, tips, service fees, etc.) added on. There was nothing stating anything about extra charges, when I made the reservations. My second concern was that I had requested my ride to pick me up from the airport about a half hour after the time my plane should have landed, so that I would have enough time to get my checked bag before my ride would come, but my flight's arrival was delayed slightly (about 10 mins) and the driver was already there by the time my plane got in. The website asks for your flight information and says that regardless of the time you request your pick-up for, they may change that and that if the driver was waiting for 30 mins then you may be charged extra. I do not know how long the driver had been waiting, but I would have preferred that the company had honored the time I had requested. Other than that, I had no issues. Conf#26610 and Conf#26611
Our driver was great but the company was terrible. Tried to charge us extra for waiting for our bags. The airline had a delay on bags so we waited for 45 min for them. We never told our driver to come early- he just did so the company charged us extra for the delay in bags bc it’s not their problem. I would never use this company ever again and you should be warned. If the airline has any delay or you have to use the restroom- this will be an extra charge
Great service, fast and efficient. We use their service for a transfer between LGA and JFK. The driver came to greet us at arrival and it was friendly and helpfull.
Driver was on time and we had no issues with the ride. The car was very clean. Driver was very courteous.
The pickup at the airport was very efficient with no problems. Our driver was very courteous and helpful.
Monday through Friday 9 am to 7 pm EST
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