The driver was expecting 1 person and 6 suitcases despite the booking confirmation stating 5 people 6 suitcases . He was an elderly gentleman who couldn’t even lift the suitcases and didn’t know how the seats were put down in the back to accommodate the luggage. Then he had lost his pass to cross the boarder into Canada at Niagara Falls and to make matters worse he did not have his driving licence or and photo ID so we were all pulled over by immigration and he was taken in for questioning with us waiting in the vehicle for over 45 minutes. Very unprofessional and shocking not to even have his driving licence !!! Would not recommend this company on this basis !
About Activity
What's Included
Includes
- Private airport transfer to Niagara Falls, Ontario
- Meet-and-greet service
- All taxes, tolls, fees and handling charges
Excludes
- Gratuities (recommended; 18% gratuity is customary in Canada and is based on the quality of service provided by your chauffeur)
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Leaving the baggage claim area, you'll be met by a representative holding a sign with your name. Expect total satisfaction with excellent service, professionalism and dedication. Your flight status will be monitored to ensure a reliable and timely pickup from the domestic or international airport terminal.
The drive to Niagara Falls is approximately 50 minutes, dependent on driving conditions.
Language Offered
Additional Info
Cancellation Policy
Reviews
Dave was friendly and on time even though my plane got delayed and I arrived late. The ride was terrific. Very clean. Crossed the border with no issues. Highly recommend. Thanks Dave for a great ride to the Falls!
Our flight was delayed…then the ramp was stuck. Farouk was so patient and waited for us. The luxury vehicle carried our 5 people and our luggage, which is considerable in volume. Again Farouk just patiently loaded us up. He got us through the border crossing with ease and speed so I surely recommend this transport service
Andrew was amazing. He met us at the luggage area and helped with the luggage. He was friendly, professional, and informative. He shared information about the areas we were passing on the way to the Canada side of Niagara Falls.
Driver was nice, knowledgeable, gave us some good advice. Got us to our destination in a very timely manner.
It was very personal and professional; would definitely recommend to anyone traveling. Takes the hassle out of traveling
Andrew was a great driver and tour guide. Our flight was delayed and he was waiting for us! Communication was good and we enjoyed talking with him during our drive.
The absolute best! Our driver was knowledgeable, friendly and most of all a safe driver. Would recommend
This was a great experience. The service was top notch with pick ups and drop offs. And we skipped the lines.
Joe, our driver, met us at baggage claim for a seamless trip across the US border into Canada. He was well versed in the area's history. A fact filled drive.
Our driver Joe was very friendly and imparted a lot of information about the area on our way to the hotel.
Fantastic customer service. Easy to work with. Couldn’t ask for better. Joe was so personable and helpful.
Look for texts on your phone. They will contact you. Great personality on drive. Took our bags in hotel.
I did not use the service. We did not make our connection and could not meet the service. Trying to cancel was difficult and we tried to reschedule the pickup time and after calling we’re not successful. Was told I would get an email and did not. We had to get alternate transportation
Resa, Went above and beyond a ride. He explained the history of niagara falls and similar land marks on the way.Highly recommend.
We used this service at the recommendation of a family member. Our driver was Matt. He was there to meet us at the baggage claim area even though our flight was delayed almost 2 hours. He was friendly and knowledgeable. The ONLY complaint I have was that the vehicle smelled bad. For the cost of this service ($190), I expect a clean vehicle free of any odors. Otherwise great service.
Very convenient & enjoyable ride. Joe was a fountain of knowledge about the area and a pleasure to chat with.
Great ride. Clean and convenient. Famous was very nice and gave us great information about the area.
Great communication! We had a great experience getting from the Buffalo airport to our place in Niagara Falls. Farouk was great!
Excellent service one of the best drivers ever. Totally recommend this service for anyone who is going to Niagara Falls from Buffalo Airport
We enjoyed our ride from Buffalo airport to Niagara Falls, Canada with Andrew. He’s friendly and informative.
Tracie was an excellent driver. She was waiting for us at the airport, when we arrived, and was very friendly during the drive to our hotel. We would definitely use this company again.
Joe was an awesome driver. Super quick and very informative. Real pleasure to be able to travel with
I arrived at airport In Buffalo NY expecting to find my name with a driver but no one was there. It was midnight I had to get a taxi to Canada. I called the car service they told me they never received my reservation from Viator. They offer to pick me up but would be another 40mins. I had waited long enough I just wanted to get to Canada.
He was so nice and professional. He was waiting for us in the airport and very helpful. I will use this service again and I do highly recommend them.
Transportation was outstanding. A few days prior to my trip they reached out to me to confirm airline and arrival time. The day of the driver text to let me know where he would be and will be looking for me. He met me as I arrived at baggage claim and escorted us to the vehicle. Jeremy was very engaging and provided information about Niagara Falls and answered questions so that my stay would be as enjoyable as possible. My first time to the area this was important. Vehicle was clean and well kept instantly assured me I made wise choice. Smooth border crossing and highly encourage if you are coming to Niagara Falls and staying on the Canadian side best choice is this car service as everything was in walking distance. Additionally you do not have to pay for parking. Jeremy is the best.
Excellent customer service. Our driver was kind and considerate. He was very professional. He displayed the best customer service.
Even though our flight arrived 20 minutes early to Buffalo, we were met at baggage claim as promised! Our chauffeur, Ed, was great! He was in a suit, opened the doors for us, and put our luggage in the spotless vehicle! We had a fun conversation and a smooth ride to our hotel in Niagara Falls, Canada! Safe driving...we felt very comfortable! Highly recommended service!
Jeremy was extremely helpful and very polite great conversation and Knowledgeable about the city. Renee and Karl Really enjoyed the service
Fantastic, our driver was waiting for us in baggage claim. Super nice, clean vehicle, gave us some history of the area on the drive in. Great experience!
I called Giorgio’s Limousine a day before arriving for confirmation. Everything was set from airline, flight number, arrival time, and hotel. Jeremy was our driver, very polite and professional. Without knowing he was my driver as I’m walking down to baggage claim, I noticed he was helping individuals, very positive characteristic. As he turned around I noticed my name on a tablet and I knew then it would be a pleasant transfer. Jeremy was very nice as he gathered all of our bags and directed us to the vehicle. He made our transfer very comfortable, as he could tell we were very tired; pleasant music and vehicle temperature. Thank you for your service Jeremy!!
Joe was amazing. We had a comfortable, professional and personalized experience. Joe was full of helpful hints and tips.
Jeremy was our driver from Georgios. He texted me as we landed and told us where he was at the baggage claim area with a full description of himself. He had my name highlighted on his phone. He assisted getting our luggage from the baggage claim. It was a seamless process to find him. Our ride to our hotel was awesome. He was very polite & knowledgeable about the area. We felt very comfortable riding to our hotel.
The driver was on time, courteous, and professional, Car was clean and driver loaded and unloads bags.
Excellent, professional driver from airport pick up to drop off - would highly recommend this service.
It was so much better than I thought they get out of the car and go pick you up inside the airport so you know is then and They give you a hand and a hug when you welcome them, they make you feel at home, they offer you water and the type of music you like, they are very friendly, it is worth the price.
Andrew my driver was absolutely amazing. Very professional and knowledgeable of the area. He was punctual and drove very well.
Andrew was our driver and we had a wonderful experience. He was waiting for us at baggage claim at the airport. Andrew is very knowledgeable about the Niagara Falls area and gave us a lot of good suggestions.
Very accommodating and VIP treatment - very comfortable ride - recommended for big families and groups
Our driver, Tracie, texted me ahead of time and told me exactly where she would meet us in the Buffalo Airport. She was there right on time. She was very nice and helpful and my husband and I enjoyed talking to her on our trip from the Airport to Niagara Falls, ON
It was wonderful to walk off plane and he was waiting on us! We were in the car within 5 min of exiting the plane!
John was GREAT! My flight was extremely delayed and he still was able to accommodate. Very professional!
Service was not given as advertised. The driver was not there waiting. I had to call company on voucher which had no record or plans to pick us up. This was supposed to be a seamless luxury transfer but it was not.
Howard transported us from Buffalo Airport to our hotel in Niagara Falls Canada. He was very professional and knowledgeable. He told us the history of the 3 falls and the surrounding areas. We were fortunate to get Howard as our driver to and from the airport.
Highlighting life in Buffalo, sites. Great driver, great insight into the ins/outs of crossing. Very welcoming and charming.
Joe was a great person to take us to Ontario. Knowledgeable, knows area, can answer all questions….j
This service was easy and efficient to use. Our driver was very personable and got us across the border quickly and safely.
Customer service,,Tony sent me a text when we landed letting us know where he was waiting and describing himself. Tony stayed with us and took all the suitcases off the belt before escorting us to his car. Wow service all the way to the hotel.
Excellent service, Joe made the trip enjoyable and got us from the airport to the hotel expeditiously.
Our plan was delayed but Bill was there when we picked up our luggage, an hour late. Was very knowledgeable and pointed out land marks on our drive from Buffalo to Niagara Falls.
Monday through Friday 9 am to 7 pm EST
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