One World Observatory Skip-the-line Combo Ticket

Disappointed because there was cloud cover and overcast. We weren't allowed a partial or full refund. Had to use it or lose it. Could have been amazing. The restaurant was good.

Visibility was near zero and we came back a second day to retry after the tickets were adjusted but to no avail. But the worst was the experience with the lady at the entry point and the lady at guest services both of whom were extremely rude with sighs as if they were controlling their anger at basic questions and having temper flares.

The experience was ok although a little pricey for what it offers, especially when compared to Summit. The skip-the-line was worth it for us on December 31st, it did help. Once on top, the views are spectacular and the temperature was ok but what made it a 4/5 was the staff, who seemed bored and unenthusiastic everywhere: even the ones at the bars or the guys at the photo pick up booth...everyone, everywhere seemed tired and unhappy. Go for the views, though, ignore the staff, if they can't be nice during the holidays they probably are just not nice.

We had a priority ticket so we skipped the line and entered One World Trade Center quickly and easily. After a tour about the building we used our $5 priority coupon for refreshments. I would recommend!

Several things need tone fixed ,I had to wait in a picture line for 20 minutes . I didn’t want a picture. U should be able to by pass the line

best observation deck find found in NYC for sure. very comfortable and organized and impressive. 5 star plus

Excellent experience that we will remember for the rest of our days the whole experience was well worth it. Hardly any queues

A visit to the One World Observatory is an unforgettable experience and a must for anyone exploring New York City. The 360-degree views are absolutely breathtaking, offering a stunning panorama of the city from every angle. The excitement begins the moment you step into the elevator—among the fastest I’ve ever experienced—which adds a fun and thrilling start to the visit. We timed our arrival about an hour before dusk, allowing us to witness the city transform from day to night. Watching the skyline light up as the sun set was truly magical. One of the best aspects is that there’s no time limit on your visit, so you can take your time soaking in the views, capturing photos, and enjoying the atmosphere at your own pace.

Views are awesome a must visit while in New York. It's my second time visiting the observation deck and I was amazed each time.

Breathing taking 360 degree views of NY, NJ. Good photo opportunities. Next to Oculus and 9/11 Museum. You can do all 3 in one day.

The experience of viewing the sky line and the history of the building were great. Some truly great views. The restaurant: I was packed in at the bar like cattle. The service was good but for the prices you would expect some decency in terms of where you get to sit. Food was nice but overpriced. I also find it pretty cheeky to add a line for a tip when you have already automatically added on 20% service charge… $140 bill for one person, 3 drinks and a burger after you paid an expensive entry fee. Lady came onto the bar mid way through my meal and was making a fuss saying this is why she should have been on the bar. Wasn’t a guest conversation but loud enough to be heard, not particularly relaxing knowing there is hostility among the staff. Credit to the lady who was seating eveyone at the restaurant on Saturday 25th of May she was really nice.

Great views, the iPad unfortunately does not work properly, just avoid it. Last but not least you would expect a modern lift to be more up to standards! Do not really understand why passengers have to feel the pressure in 2025

Highly recommend you go at 12 in the afternoon, you dont need to use the priority line because there is literally no line. This is my third time coming here and it’s just as amazing as the first time.

A brilliant experience. What a view. Truly breathtaking with a iPad to explain all compass points and buildings in view.

Amazing views. Quite the day we went which was nice. iPad is a great idea to identify what you can see. Overpriced for what takes about 30mins. But best views of the city

Clear view all the way to the Catskills! Beautiful views all around. I always like to go to the highest place and see things spread out below.

Well worth the price of admission, especially at sunset. Such a neat experience and wonderful views of the city. Staff were all friendly and helpful too. My only comment was that the extra price for “skip the line” was not at all needed at this time of year. Other than that, so cool!!

I bought the Skip-the-Line combo ticket. When we got there, no lines existed, It wasn't worth the extra money

The experience seemed a little rushed, most people wanted to kind of push through. All in all, I loved the views

The whole experience is to force you to pay for a photo opportunity against a fake back drop at the top of the tower ! The long wait that takes you up to the top leads you across views that are completely obstructed by blinds. You're then forced with no choice but to wait for the photo op. This whole experience is distasteful, rude and a complete waste of time and money. Avoid.

We had some difficulties on the first night; the observatory was closed due to high winds. We managed to have the tickets changed for the next day in the end and it turned out well after all, especially due to much clearer skies

This is so stupid and pointless and cost so much money and not even worth it. Definitely will never be back.

No queues, fast entry and minimal tourists on the observation deck made this visit very enjoyable. Two of our party had not been before and they were blown away by the views of the city and rivers. Especially so as it was a beautiful clear day.

It’s was very nice and I do enjoy the sky view and have much Fanny, much appreciated and I would like to come next time with my kids too.

Wonderful we loved it we went 45 mins before sunset it was perfect we didn’t have dinner there but it looked like a wonderful idea

Our visit to the Washington World Observatory was a fantastic experience! The elevator ride up was incredibly cool—fast and smooth—and set the tone for the adventure. Once at the top, the 360-degree views were absolutely breathtaking. Being able to see so far in every direction really highlighted the beauty and vastness of the area. Overall, we thoroughly enjoyed our time there and highly recommend it to anyone looking for a unique and memorable experience in the city!

Was ok, the building itself is impressive, the lift ride up pretty cool, the bit when they reveal the sky line is good but overall because you’re inside and behind glass you kinda miss the actual feel of the height etc… I’ve done empire state and top of the rock and I personally think they’re better as you’re outside and feels more exciting and you get more of a feel…but that’s just my opinion… I’m glad I did it BUT I wouldn’t do it again

Probably the best view I have seen during my entire time in New York! It was absolutely fantastic and fun! I would recommend going to the 9/11 memorial first and then go up to the 102nd floor of the One World Observatory.

Just being able to see the skyline was beautiful. We took the the 6:30 pm slot so we got to see the skyline when it's still light outside and in the night. I will say that I had to go the guards a few time since I didn't know which line I should be getting on as far as when we first got to the observatory.

Our ticket included the use of an ipad which we used to identify places on the horizon and get a brief history of that particular area. We spent a long time looking at the landmarks of New York close up.

Our visit to One World Observatory was nothing short of spectacular! From the moment we entered the building, the experience was seamless and well-organized. The elevator ride itself is an attraction, offering a fascinating time-lapse view of NYC’s skyline evolution. Once at the top, the 360-degree panoramic views of Manhattan, Brooklyn, and even New Jersey were absolutely stunning. We could see the Statue of Liberty, Empire State Building, and more in one glance. The interactive displays and guides added depth to the experience, giving us insight into the city’s history and landmarks. The observatory wasn’t overcrowded, so we had plenty of time to soak in the views and take pictures. We also appreciated the Sky Portal – a fun and slightly thrilling feature that gives you a peek of the streets below your feet. The staff were friendly, knowledgeable, and eager to help with any questions. This is a must-visit attraction for both tourists and locals! It’s an unforgettable way to take in the grandeur of New York City from above. Highly recommended!

The lobby officers were helpful on a bad weather day in making recommendations. So we walked around for few hours outside and at museum before going on Up .

A cool experience, but definitely a little overpriced for the duration of the ticket. I would recommend other activities if pressed for time.

Excellent views of Manhattan skyline is the best part. Bring your camera. The worst part is the constant push by photo vendor and food vendors for your money. Long lines only because you must wait in line for your photo ($30) even if you don't want one, a can of soda is $5 and snacks are overpriced too. It's a barrage of people wanting your money. But once you get pass all of them, the views are great.

This was a great experience! Staff was so helpful and accommodating. I felt I was at Disney World lol I was with my senior parents and they were accommodating helping my mom get on an elevator as she can’t to the escalator. One of the servers at the cafe helped us use the elevator and ensured we were safely on the observation deck! The view was amazing and we learned so much! Great job! We live NY!!

This is a amazing excursion first you go to the museum where you can learn all about the events of one of the most tragic days in modern history listen to voice recordings of people who were there and see amazing artefacts recovered from ground zero. Then move on to the one world Observatory with its spectacular views

Just amazing. Had to imagine the previous building here (which I had lectured in, back in the 1980s and 1990s). Enjoyed the live talk (at 10:30 near the South sign). Gal was very informative and knew her history. Today it was quite hazy, so pictures of the surrounding areas didn’t come out well. Skip the VIP tour pass (with the gift shop and food/beverage credit). We had a $30 credit, but wanted to buy a single postcard at the gift center for $1.95. No refunds for unused credit. Decided to go back up to the cafe and spent $36 on 1 bottle of H20, 1 bottle of diet coke, 1 bottle of ice tea and a tasteless wrap. Zero flavor discernible in the wrap. Eat before you go

The views were amazing. Getting to the 102nd floor was Ha ha moment. I feel there were little instructions on what to expect. I would do this again during the sunset and at night.

Great experience. Hardly any wait time and the views of the skyline were outstanding (lucky to get a clear day).

Great views and a large 360° observation floor allowed us to see familiar landmarks. The tablet that was part of the combination ticket was not very useful. It was trying to point out landmarks so far away and so obscured by other buildings that we could not really see them well. Better to just look and marvel at the nearby sights. The floor has a complete gift shop. The clear view was spectacular.

It was a great experience going up in the lift to 102 to start with,it showed a virtual picture of newyork development through the yrs,queues were minimal and the views from up top were fantastic because the weather was great on my trip,information about newyork was well conveyed by an enthusiastic speaker ,who made it an enjoyable history lesson

A must do in NY ! you wont be disappointed ! Theres no need to buy skip the line Have a nice restaurants on top Bring your camera and binoculars

Don’t pay the $10 for the ‘interactive I-pad. It isn’t and the info on the hi lighted buildings isn’t anything you didn’t already know. The cafe is cashless now, but no indication anywhere to say so. Staff more interested in taking photos of the stunning sunset than serving. Fantastic views watching BY darken by the minute and the sunset is brilliant.

Unfortunately we didn't go up due to it being zero visibility on our booked day. But thank you to One World Observatory for having the weather insurance. The staff are amazing when you enter in informing you of what your views would be like if you chose to go up, alternatively you can go to customer service and change your ticket. Due to coming from the UK and the day we booked the ticket we were unable to move our ticket to another day and they kindly refunded our ticket. Sad we didn't get to experience the observatory deck but we will definitely book again for our next visit to NYC. Thank you for being so understanding and helpful.

This isn't quite the name for the ticket, which was All-inclusive Day and Night ticket which totalled $70/£55 when I booked online. This was amazing value. You can enter anytime between 10 and 12:30 and again after 5pm (last entry 6.30pm, closes at 7pm. Once you are in, you take as long as you like. The elevator rides up and down are amazing, as are the audio visual in the sections before. You see the bedrock of the building (not Disney fake rock!) and the whole experience exceeded my expectations hugely. The ticket did seem expensive but the day and night clinched it. This ticket gives you the iPad to match up buildings and points of interest to what you are seeing and I found this super helpful. See the photo included. Taking photos upstairs, straight after the audio visual and before descending to the main observation deck allows you a clearer view, I would imagine it gets busy in peak time. I was there 8 January and it was quiet, everyone had space to look out easily. Put your phone against the glass for the best photos. This ticket has a $15 credit for the cafe, restaurant and shop. Yes I know it's the $15 you've spent, but this was the least extortionate gift shop I've encountered so far and it was nice to have. Some reviews have criticised this place for the café and I think they are basically missing the point. This is a breathtaking way to see the city. Check the weather beforehand if you have enough days. We had 40 mile visibility and it was breathtakingly spectacular. It's not everyone's cup of tea and for a family would be expensive. I didn't buy a City Pass so maybe it's included in that which would help. Some people there did look a bit bored, but I absolutely loved it. The whole place massively exceeded my expectations. Only downside, and it's not their issue, is that getting out of the Westfield complex is a nightmare. Signage is dreadful. Police officers were very helpful though.

The most fabulous view in the world, especially after 5pm. Best to go earlier and enjoy coffee and snacks in the cafe. In addition, it has a great restaurant with a view to die for, and a gift shop. You can stay all the time you want. If the visibility is limited, you will be alerted in the lobby, before you enter. You will be given the option of returning another day, no additional charge. The only place that I have experienced that option. Gives you the feeling that they care about your experience, instead of profit.

Amazing day to view NYC and only way to go is the skip the line! Sunny and clear day with expedited access is the best!

one have good choice to see the NY with panoramic view from Brooklyn bridge to statue of liberty to full view of downtown without any second thought it is one of best observatory to spend time specifically in sun set time must be on list when exploring NY

Ok, the view is good, but it's a shame you have all the reflects in the windows! Hard to take nice pictures. And except drinking a (quiet expensive) glass, nothing else to do. Only need 30mn to do it. If you're in a hurry, take the skip-the-line ticket, only USD 10.- more. But if you only make one sky-view building, go to Summit One or Top of the rocks.