Central Park New York City Bike Rental

The shop is easy to find. The bikes are a little on the older side. When you get the lock put the key on your wrist so you don't lose it. Riding around Central Park is one way only.

We booked a one hour bike rental for $6.50 each instead of the outrageous $24/hr a rental at the entrance to Central Park. It is the same bike company, just one block south of the park. We were able to ride the entire loop of the park in just less than one hour. The bikes, however, are not Trek bikes as advertised. I had difficulty learning how to use the shifting mechanism on my bike, as it was different than other bikes that I have. My partner had no trouble with his bike. It is one dollar extra to rent a basket to put your water bottle, etc. in, but helmets are free and optional. Staff at the store was friendly and helpful.

We’ve rented bikes from many companies as we have traveled. Unfortunately, the customer service was lacking. Honestly, I felt as if we were a bother. There was no orientation of the area. The bikes were promptly pulled and placed on the sidewalk and we were left on our own. There was no explanation of what should happen if we had a problem. Unfortunately, one bike’s chain kept slipping off and we didn’t realize until making the first hill in Central Park. We ended up walking the bike through the majority of the loop. Things happen but a little more customer service initially would have made the experience better.

Experience of riding through Central Park was great. Bikes could use some maintenance as gears didn’t work properly.

We arrived at the bike rental store to not exactly a warm welcome. First, they said we were at the wrong place, and after we showed them the prepaid booking, they acknowledged that this actually was the place. The girl on reception was very abrupt and asked to see our ID. I said we didn’t have any ID on us, but obviously I had the booking that I’d made on Tripadvisor and a credit card with my name on it. They said that we couldn’t rent the bikes unless we had the ID or paid a $200 deposit. This then dropped immediately to $100 because I was asking for a refund. Eventually, we agreed to pay the hundred-dollar deposit. The girl behind the counter was smirking the whole time. The actual bikes were not in great condition, although we did enjoy cycling around Central Park. There are a lot of rules and regulations that they don’t tell you about—places you can and can’t go.I wouldn’t rent these bikes again because of this experience and also there are a lot of very rude New Yorkers in the park that clearly don’t want you using it.

We had booked for three hours. When arrived to collect bikes, we were asked for security deposit of $200. We were never informed of this during the booking and it doesn’t state it on Tripadvisor. Meant we had to cancel the booking, no offer of refund etc. Just so other people are aware. This should be part of the terms and conditions on the listing as such.

The bikes were awful, very old and very dirty Our hands and clothes had black stains on them. Handle bars were going all over the place it was hard to keep it straight You couldn’t change the gears on them all the way. We told them how we felt about their bikes and offered us 30% off from our next rental which just made us even more angry because who knows when we are back next they should offered us least a partial refund. Please don’t waste your money here. They are not worth it

Lovely park we were told it was big but it was way bigger than we thought it would be, it was kept very clean and we felt very safe cycling around, there are lot's of pedicab riders at the entrances trying to haggle you and some did in all fairness give good deals, there are lot's of famous filming locations in the park such as Home Alone 2 and Maid in Manhattan.

Our bike rental experience was deeply disappointing, mainly due to Bogdan Liu's unprofessionalism and lack of customer care. From the start, he was rude, moody, and seemed inexperienced in customer service. He handed us faulty bikes without checking their condition and, despite knowing the issues, didn’t offer any assistance when we had problems mid-ride. My bike seat was loose, making it difficult to ride, and my son’s bike chain came off, which required him to walk back 3 miles as I struggled to get my daughter back in time. She also didn’t have a functioning bell, so we had to repeatedly alert pedestrians verbally. Bogdan initially threatened an extra charge for returning a minute or two late, even though we had to stop to fix the issues with the bikes. Eventually, he didn’t charge us, but his attitude was far from helpful. I attempted to call the shop but couldn’t due to mobile restrictions, and it was only after persistent questioning that he even suggested he might be able to send a bike out. Finding Bogdan’s name on the receipt (as he wouldn’t share it) highlighted his overall lack of transparency. On the bright side, Viator’s UK-based Customer Support was helpful and courteous, arranging a full refund for us. This experience could have been much better if the staff had checked the equipment beforehand and demonstrated basic customer care skills.

They gave us a lock which was not working. We could not fasten the bicyles to a fence. What we tried, it didn’t work. We wanted to visite the Statue of Liberty, but because we could not leave the bikes with a lock, we didn’t do that. So our day was spoild. We already had tickets for the boat. When we came back to the rental the boy said ‘did you call’. No we didn’t! He took the lock to counter. When we talked to the the girl at the counter she showed us how to use the lock, as if we don’t know how to use the lock as a Dutchman. We are sure they changed the broken lock for a good one. An other thing is, the bikes are very old and used. For the $ 60 2 bikes all day you don’t get value for your money. We recommand not to hire a bike at that place.

I was quite disappointed with this experience. I booked the activity for a group of 11 people, but unfortunately, one participant couldn't join due to a canceled flight to New York. I contacted the provider to request a refund for that person, but never received a response. Upon arrival, since we had already paid for 11 bikes, I asked if we could get two or three baskets (the bikes were quite old and not very comfortable). However, the staff member insisted that we would need to pay for them, which seemed unreasonable given the circumstances. While the activity itself was enjoyable, the customer service left much to be desired.

You can not go with the bike to the principal spots. The traffic befire central park in terribel and the guy in the store was not fridely

Easy pick up. Good comfortable bicycles. Good quality lock included. Close to central park. Would rent again.

The bike rental company were efficient & bikes ready & in good working order. Had a short cycle to the Central Park but on Sunday morning at 10am the park was super busy. If I were to go again I would book a cycle tour or just go by foot. Quite difficult to find your way round & a little stressful with the fitness cyclists, electric scooters, rickshaws & runners!

The bikes became a bit old, but still working. Meanwhile is great to go by bike, not just throw the Central Park.

We rented a bike from Wanda and she was super helpful. She suggested a child tag-a-long for my 4yo daughter. She was patient with all our questions and made helpful suggestions. We went as a family of 4 and had a memorable experience in Central Park.

Kate and Sanjy, grate bike in very good condition and grate service. We come here every time and will be back!

We decided to hire some bikes to explore Central Park as a family of three and just turned up at the venue rather than pre booking. Even though we were at the venue I placed my order on their website as I found a 20% discount code. The weather was great and the office was very busy but we didn’t have to wait long for our bikes. The attendants were very helpful and make the whole process nice and easy. The bikes came with helmets and a lock and we found we that the three hour hire was long enough to allow us to follow the large road circuit within the park and stop at several main attractions on the way. The price and service was great and I would highly recommend this experience to anyone thinking about doing it.

Best tour guid ever! Stick with Artie! He was awesome he got me really interested about central park

Great times! Volcano was very helpful. A wonderful way to see Central Park. We had so much fun! Go bikes.

Volkan showed us nice places inside of the park. We were a group of people. Bikes are nice and we enjoyed very much

Sanjay is the best person to deal with. Gave us amazing deal. Good job. Very soft spoken and polite.

Volken was amazing! He explained everything thoroughly and showed us some great places to visit in the park.

Great service, bikes are very good, made my visit from DR a great one! David was a very charming and helpful person who recommended some great spots to visit in the park. Highly recommend!

They billed me and I haven't used this service in over a year. I don't recommend them if they keep your credit card and rebill again and again.

Nikita was very friendly and helpful and we had a great time exploring the park as part of our stay in NYC

Myrat and the guys were awesome, really helpful. Great people! Will come here again. It was exhilarating

I rented the bike on the 59st booth. They provided me with a chain and a lock. I lost the key to the lock during my ride but when I returned the bike, Myrat was very helpful and understanding and didn’t actually charge me for the lost key. Thank you so much.

Fantastic and easy service. Katya and Aka were great. The process was seamless and quick. Will be back soon.

Great way to sightsee and get exercise in a hurry! Especially for out of town guests on a budget!!!! Katya and Aka are amazing!

Excellent customer service. Alondra is the best in the tour rental service! Totally worthy and the view beautiful

Very affordable bikes and well worth the view! Will go back again when I visit New York. Wanda was great!

Wanda was wonderful super kind and would come again! Riding around Central Park was really fun definitely a must if you’re in New York!

Great service great pricing will come back again!!!! Will tell all my friends and family to come visit here

Want to share my experience with bike rent in Central Park. Great location and comfortable bike for affordable price. It made my day. I had lots of fun riding around the park. I would never see so much walking by foot. The weather was great and park was not very crowded, it was so peaceful and beautiful. I saw many artists along the way and stopped to listen to live music and made nice pictures. Katya and Aka were very friendly and helpful. They gave me good advice and helped with my equipment. Definitely would recommend this location to everyone.

This was the best bike rental experience we could ever have. The bikes are great, the place is located close to the park, and Wanda is the best ! She helped us get our bikes up and ready in no time!

Awesome fun, great experience definitely recommend this place, not top expensive either give it a shot

Wanda & Jafar we’re awesome! Gave us great advice & directions. Bikes were in great shape & easy to maneuver. We’ll be back! Very very close to Central park and super easy processing to rent.

Super fun! Great experience riding bikes around Central Park. Tandem bike was fun. Bike has a few problems switching gears.

The scooters are a good ideafor getting around central Park. Wanda at the front desk did an amazing job. Well be back next time I'm in NY.

Wanda and Jafar were great! So helpful and kind helping us get around the park! Bikes were great quality.

Wanda and Jafar are great. Would recommend. Super fun riding around Central Park & pulling off to little cafes.

I loved it and it was an amazing experience. They employees were very helpful. Overall a 10/10 experience.

Wanda and Jafar were very helpful with my family. There were 5 of us and they recommended the proper size bikes, gave us tips on how to navigate Central Park safely, and were very pleasant overall. We couldn’t be more pleased.

It was amazing to be able to ride a bike in the park! Aka and Katya were great in helping us have an awesome experience!

Thanks to Jafar and Wanda! We hope to come back soon! Great experience in NYC. Excellent place to rent bikes just one block away from Central Park.

Such a fun way to see Central Park! The location was close to the park entrance, staff was friendly and prices reasonable. Bikes were in good working condition and ride smoothly. Would definitely do this again.

Excelent experience!!! Realy kind people and the staff was amazing. I super recomend them. Two hours is enough for Central Park, and if you exceed that time, they give you 15 more minutes! Its great!!!

I went bike riding with a friend, the girl behind the desk, Katya was very friendly and assisted us in our biking needs!