I had a wonderful experience staying at the Reikart House. The hotel is incredibly clean, and the front desk team and staff were exceptionally friendly and helpful throughout my entire visit. The on-site food was delicious, and the location is perfect—very close and convenient to multiple local attractions. I highly recommend this hotel to anyone visiting the area and would absolutely stay here again!
We were at Reikart for a family vacay, I must say the decision to stay in buffalo for Niagara trip was a good decision. This property in particular impressed us a lot, it’s a plush hotel with super polite staff. Particularly Claudia, Tylor and Jose. The staff fixed us a nice spot for quiet dinner and drinks in the evening after day long excursion at Niagara. Definitely coming back
The hotel and rooms were well decorated and comfortable. The bedding (including pillows) provided the comfort for a well rested, good night sleep and the bath towels extra plush! The service, which was lacking, was not what one would expect when paying $600 a night. Noisy neighbors until 4:00 am and people walking/running in the room above - so thin walls and ceiling. Lack of communication at checkout other than "would you like a receipt". Nicely decorated but would not stay again.
I travel for work so I stay over 100 nights a year at hotels. My favorite hotel brand is Marriott. This hotel happens to be one of my favorites that I get to stay at in my travels. The staff is amazing one of the best I’ve ever encountered at any hotel, including the Ritz and the Saint Regis most notably Marty, who works at the front desk. He’s one of the best front desk if not the best that I’ve ever encountered in all my travels. He is accommodating helpful in every single way makes everybody feel like it’s their second home. I feel like Marty should teach classes to Marriott Corporate when they’re training their staff he is that good. Can’t say enough good things about this hotel one of my favorite places to stay.
This hotel is very well maintained. There is not a paint chip or cracked tile anywhere to be seen. Everything is clean. Our room was well laid out with a comfortable bed and quiet air conditioning. The bathroom has modern fixtures and a good shower. Like most other hotels it could use more towel racks There is a good selection of breakfast items on the menu and the food was good. The staff members were very friendly and helpful.
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