The New Yorker Hotel By Lotte Hotels

Overall a decent stay at the New Yorker (8 nights). First, the staff were all curteous and helpful, and accommodated all requests (including a late checkout). The location is fantastic, with subway entrances directly at the side of the hotel building, and walking distance to all of midtown. We had a basic Queen room on the 30th floor. The room was clean and we had a (surprise) balcony - or rather a HUGE patio with very nice views. This was unexpected and a nice touch Other aspects of the room were disappointing - the bed was very soft and uneven with squeaky springs. There was no closet space, just a few drawers. A fridge was no where to be found - had to bring ice in an included box. Toilet paper was super thin. Soap bar rather than liquid soap, which dries your skin. The price was quite high and almost doubled heading up to our stay - glad I caught it when I did. Still not the best value... Rather average on that front. I might stay there again in the future, but would honestly prefer something more modern and well kept at a less central location.

I stayed here for a couple of nights over a weekend and it was great. The location is perfect - it’s safe and very easy to get around from. There are loads of cafes and bars in the area. You’re opposite Penn station. The staff were great. The bed was very comfortable and the pillows were heaven. I’d advise being on a higher floor as I was on the 21st floor with a view towards MSG and could hear the open air bar below from up there. Rooms can also be on the small side but for someone travelling solo and just in my room to sleep, that was fine. It’s probably one of my favourite hotels that I’ve stayed at in the city.

It was a nice stay at a historical property. We stayed on 31st floor and the room was nicely updated. Shower pressure was great. Fitness center was a great size with plenty of equipment. The location was perfect for our needs while we attended events, visited friends both in the city and upstate. Price was reasonable. The check in procedure was quick and easy and they were able to get us into our room slightly earlier than expected which was a nice surprise and gave us a little time for a nap before heading out for the evening events.

A perfectly reasonable hotel. Located on Eighth Avenue in Manhattan, right in the thick of things within walking distance to everything, including the subway. The staff is nice and courteous, trying to help with everything. Excellent room service. The entire area is crowded with homeless people, drunkards, and other strange individuals. This somewhat dampened the sense of security and luxury that the hotel tries to project. To its credit, it stations security personnel on-site to enhance the sense of security. Some of the rooms, especially on the upper floors, are not suitable for a family of four. The rooms are outdated and small. We were forced to move to a room on a lower floor for an extra fee, even though we had paid for a high floor. I recommend checking the room situation carefully with the hotel before booking.