From check in to check out the hotel was a perfect match for our long weekend stay. The customer service was 5 stars all the way. After check out they graciously allowed me to stay on the property and meet a friend in the dining area of the hotel. I'm not sure I'll stay anywhere else again.
This hotel made huge chages from the last time I've been here, and it really upgraded! The atmosphere is warm and special, and they newly opened a restaurant at their courtyard with amazing food and drinks! Subway is close so is very convenient to travel around the city. The staff as always very helpful and welcoming, really enjoyed my time there!
We have had an amazing experience here! Mike at the front desk was extremely helpful and accommodating. We arrived early before check in and were able to get a great room! The location is perfect for walking to everything in soho.
The Broome Hôtel is in a perfect location in the heart of SoHo. However.. I don’t understand where the 4 stars are. There is NO extra service provided such as parking / rooms service / common spaces where to work from / pool / gym.. nothing. Receptionists are nice but every time I asked for information the answer was “I don’t know”. Overall the hotel is cute especially for the location but definitely not at the level of a 4 stars one.
Shout out to Mike at the front desk he was amazing and super helpful with anything I needed. By far the best hotel I’ve stayed in a while. I’d give it 6 stars if I could. Room: Spacious Water: Piping hot Bed: comfortable as hell Location: amazing Courtyard: cool as hell Complimentary breakfast: amazing Robes and slippers? Yes please Highly recommend, I’ll be coming back
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