Laguardia Plaza Hotel

We stayed at DoubleTree by Hilton New York LaGuardia Airport for just one night. While the hotel was convenient for our travel plans, there were a few issues that affected our overall experience. One of the biggest positives was the complimentary shuttle service to and from LaGuardia Airport. It was excellent, convenient, and made getting to and from the airport completely hassle-free. Definitely a great perk for travelers! Unfortunately, the room itself fell a bit short of our expectations. The air conditioning unit was extremely noisy, and even after we turned it off, it continued running. This made it difficult to get a peaceful night’s sleep, which was particularly disappointing during a short overnight stay. We also noticed rust stains running down from the grab bar in the bathroom, suggesting that some maintenance details had been overlooked. As for cleanliness, the room was generally clean and met basic expectations. However, some of the less visible areas could have benefited from a little more attention to detail. Nothing major, but something worth improving. Overall, the hotel serves its purpose as a convenient option near LaGuardia Airport, and the excellent complimentary shuttle service is a definite plus. However, better room maintenance, improved sound control, and a bit more attention to housekeeping details would make a noticeable difference. We hope these issues are addressed, as the hotel has the potential to offer a much better stay.

Honestly, this place was a good stay. I wish I could find the cleaning lady. She helped me clean my room. And Nicole M. was great. She understood my basic request of needing a bowl. Is she also understood my basic frustration on why I wasn’t understood on needing a bowl. This stuff definitely entertain me.

Our flight was cancelled, it was late, and we needed a room close to Laguardia so we paid over 600 USD. Boy were we disappointed. The hotel room is in desperate need of updating. It had a weird smell as if there was smoking in the room some time ago, the AC sounded like a semi truck idling in the wall, and the old toilet was as noisy as a huge waterfall. I should have reported it and asked for a different room, but I was too tired to deal with it. Additionally, the old toilet seat was so low to the floor I could have used a grab bar to stand up from it. I will never stay here again. Pros: The staff was nice, the location is close to LaGuardia, The bed was clean and comfortable.

I stayed a week at this fine hotel. The service was excellent, especially at the front desk. Axel A. at the front desk was outstanding. It seemed that he was there morning, noon and at night always there and extremely polite and helpful. The room was always cleaned every day during my stay and all the staff were always friendly. Did not eat at the hotel, but there are many food options close by. Highly recommend this very well managed hotel. 10/10!