This is a WONDERFUL hotel, just a few blocks from the Javits Center and around the corner from New York's garment district, not far at all from the magical chaos that is Times Square. The property is SO CLEAN and well-appointed. Our room was fabulous and we had a nice view of the Edge. The employees were kind, welcoming, and friendly. (Kenny, Juls, Matthew, Scott, Jennifer and Andrew) Elevators were quick. Maintenance and housekeeping obviously very work hard to provide guests with a clean and comfortable property. I cannot say enough good things about this property and it is home away from home when we visit New York
Crowne Plaza Hy36 Midtown Manhattan, An Ihg Hotel
Address: 320 West 36th StreetAvailability
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Facilities
Reviews
We had an amazing stay! The customer service was outstanding, especially at the front desk. The staff was incredibly nice, attentive, and welcoming. They even gave us a great recommendation for breakfast, which we really appreciated. We were also able to check in two hours early, which was such a nice convenience after traveling. The hotel was clean, well-maintained, and you could tell they really pay attention to the details. Overall, we felt very welcomed and well taken care of. We would definitely stay here again and highly recommend this hotel!
I rarely post on hotels but the standard out service of 2 people actually stuck with me. Its like they were there day and night and made the travel to NYC from Australia the most pleasant experience. Jose and Edris (hope thats correct) greeted with a smile every day and night, nothing was a problem for them or the team, pleasant and such a pleasure that did not go unnoticed. Thanks for making my quick trip from Australia sensational. I travel HEAPS and first time ive left a hotel a review and only due to the unwarranted efforts of these guys. Now not saying everything else wasn't great. Room service attendants great, burgerology and staff great as expected but when things stand out it goes noticed... Ill be back
We had an amazing stay at this hotel and would definitely recommend it to anyone visiting New York City. The location in Midtown Manhattan is perfect—everything was easy to reach, making it an ideal base for exploring the city. What made our stay truly special was the outstanding staff. Everyone was incredibly friendly, welcoming, and attentive. They greeted our children warmly every day and even surprised them with small gifts, which made them feel so happy and appreciated. Those thoughtful gestures meant a lot to our family. Our room was spotless, very quiet, and extremely comfortable. After busy days in the city, it was the perfect place to relax. Overall, we were absolutely delighted with our entire stay. Thank you to the wonderful team for making our trip so memorable. We would love to come back!
I enjoyed my stay here very much. It is clean and well run. The staff are responsive and gracious. Jennifer at the front desk (as well as Juls) were immensely helpful to help me find a nice room and help me recover something I accidentally left in the room which was valuable. They were amazing in terms of service. Tips For Your Stay: 1. Ask for a high floor to reduce noise if you can as it is NYC. 2. Bring your own shampoo and conditioner if you have certain brands you prefer. Otherwise you can use the hotel brand. 3. Walk down the block to have a snack or breakfast at Essen. 4. Be prepared for lots of Europeans this summer who are here for the World Cup!!
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