Availability
Description
Greeted by custom artwork, an original fireplace and a 1920’s elevator system in lobby, guests at this century-old hotel in Upper West Side will be 2133 feet from the Central Park. Rooms and suites at Arthouse Hotel include flat-screen TVs and desks. Some units come with a private balcony as well, and all units feature an in-room safe that can hold a laptop. Arthouse Hotel offers guests a 24-hour fitness center, 2 restaurants, a bar, a lobby library and balconies on the 14th and 16th floors from where guests can enjoy views of the neighborhood. Serafina Bar & Restaurant offers Northern Italian cuisine while RedFarm serves Chinese fare. The Arthouse Bar has a setup inspired by speakeasies and Harlem music clubs. The American Museum of Natural History is 1640 feet from the Arthouse Hotel while Beacon Theater is 531 feet away.
Facilities
Parking
Fitness center
Lounge/Bar
Non-Smoking Facility
Internet Access - Free Public Access
Reviews
Frankly disappointing for a purported four star hotel.
The bathroom door in my room didn’t close/latch, nor did the shower door in the bathroom. Room finishes were fine and modern but with some wear. Pillows were fine but the linens were pretty thin. I think I was given the smallest room on the floor. On the plus side, the A/C worked pretty strongly and you can set the temperature rather low (although the fan kind of rattled).
Plus they hit you with a $45/day “urban fee” for wifi (which I barely used because it was slow, unreliable and kept logging me off after 5 minutes) and other things which many other hotels offer for free or otherwise include in the upfront rates/fees.
I will not be staying here again and advise you do the same.
This is a cool spot and a really good bang for the buck. I was a little disappointed with the hotel bar situation- live music was advertised but not delivered, also would've been great if there were a brunch situation. However, service was solid, comfortable room, great location. I would stay here again 100%.
You must be kidding!!
I was in room 201, which happens to be a handicapped room, although I am totally able bodied. The AC was so loud it was impossible to sleep. There was no sofa, only two uncomfortable chairs, a tiny window facing a brick wall, a room devoid of anything, absolutely bland… and all for the “low” price of $450!!!
The hot water took over 10 minutes to come into the shower. I found a long black hair (not my own) on the faucet.
This is totally outrageous. I’ve booked this hotel numerous times in the past and was satisfied. I have also sent many friends. I’ve never had a room anywhere as bleak and barren as this! When I complained at the front desk, I was told there were no other options with two beds. I was travelling with two small children otherwise I would’ve left.
Great find! We needed a reasonably priced but still nice hotel on the Upper West Side and Arthouse really delivered.
The rooms were extremely clean, with nice linens and towels, which made the stay very comfortable. Yes, they do have an “urban fee,” which is not ideal, but honestly that seems pretty common in New York City and most major cities these days.
What really stood out was the staff. Every person we interacted with during our short stay was friendly, helpful, and professional. I travel quite a bit, and that level of consistency really made a difference.
We would definitely stay here again.
I chose Arthouse Hotel because of its location and had already booked another stay for the following week. Unfortunately, I canceled that reservation after this experience.
I arrived before check in due to an event. I wasn’t expecting a room immediately, but rather than offering to see if anything could be done, I was simply reminded that check in is at 4 PM.
Despite the hotel’s strict non smoking policy, one elevator had a strong cigarette smell.
I also encountered two housekeeping employees joking in Spanish about one of them passing gas in the elevator and saying, “poor whoever gets on next.” They apparently didn’t realize I speak Spanish. It was unprofessional and disappointing.
The final issue was late check out. When I asked about a complimentary late check out, I was first told yes, followed by “for $50.” When I clarified that I meant complimentary, I was told the hotel was fully booked and couldn’t accommodate it. If that were truly the case, it shouldn’t have been available for purchase either.
Throughout my stay, Guest Services came across as unfriendly and overly focused on fees rather than hospitality. The hotel didn’t lose a customer over a late check out. It lost a week long return booking because of how the situation was handled.
