Le Meridien Gurgaon, Delhi Ncr

⭐ **1 Star – Extremely Disappointing Experience at Le Méridien** This was honestly one of the worst experiences we have had at a reputed five-star hotel. The biggest concern was the **food served to our child**. We specifically ordered an **aloo paratha for our child**, but what arrived was completely **cold**, and it hardly had any potato filling. It appeared to be mostly made of Maida and certainly did not resemble a properly prepared aloo paratha. Unfortunately, after eating it, **our child developed severe stomach pain**. We immediately contacted the hotel team to report the issue, expecting the matter to be treated seriously. Instead, the response was extremely casual — we were simply told that they would “check with the chef and get back to us.” This is absolutely not the kind of response one expects when a **child becomes unwell after consuming food served by the hotel**. Things became even worse when we ordered **khichdi for our child**. The khichdi was also served **cold**, and was completely unsuitable for a child to eat. At a hotel of this standard, basic expectations like serving fresh, warm and properly prepared food should not even have to be explained. The issue is not merely about whether we liked the food. It is about **food quality, temperature, service standards, and the way a genuine health concern involving a child was handled**. We stayed at the property expecting the level of hospitality associated with the Le Méridien brand, but unfortunately the experience was nowhere close to those expectations. The response from the staff was disappointing, the food quality was unacceptable, and the overall stay was severely affected. After this experience, **we will certainly think twice before returning to this property**, and I would not recommend it to families travelling with young children. A reputed five-star hotel should understand that **serving appropriate food to children and responding responsibly when a child falls ill is not an optional service — it is a basic responsibility.** Very disappointing experience. **The management seriously needs to review its food quality, kitchen supervision and guest complaint-handling standards.**

Le Méridien is in a fantastic location right in Sikandarpur, making it super easy to locate as soon as you enter Gurgaon. The hotel welcomes you with a lovely, elegant lobby and all the basic amenities you would expect. We visited for the lunch buffet, and it did not disappoint! They offered a wide variety of multiple international food options, and the taste of every dish was genuinely nice. To top it all off, the service throughout our meal was absolutely outstanding—the staff was attentive and warm. A wonderful spot for a lunch gathering. Highly recommended!

We had a wonderful stay at the Le Meridien gurgaon, and what made it truly special was the way the team helped us celebrate my wife’s birthday. They surprised us with beautiful room decorations and a complimentary cake, which made the occasion even more memorable. It was a thoughtful gesture that we genuinely appreciated. A special thanks to Mahak and Afzal for their exceptional hospitality and for ensuring everything was perfectly arranged. They went above and beyond to make our stay comfortable and the celebration unforgettable. We would also like to thank Govind for a smooth and welcoming check-in experience. His professionalism and friendly attitude set the tone for a great stay from the very beginning. Overall, the hospitality was outstanding, and every member of the team made us feel valued and cared for. We highly recommend this hotel to anyone looking for excellent service and a memorable experience. We look forward to visiting again!

I recently stayed at Le Meridien for a work event, and the experience was excellent from start to finish. The property strikes a great balance between comfort, hospitality, and professionalism, making it ideal for both business and leisure travelers. The rooms were cozy, well-maintained, and offered a comfortable stay after a long day of meetings and events. The food served during the event was impressive, with a good variety of options and consistently great taste. What truly stood out was the staff. Every interaction felt warm and genuine—whether at the reception, restaurants, or common areas, the staff members were always courteous and greeted guests with a smile whenever our paths crossed. Their professionalism and hospitality added a personal touch to the overall experience. Overall, Le Meridien offers a seamless stay experience with excellent service, good food, and a welcoming atmosphere. I would definitely look forward to staying here again in the future.