I was asked to make advance payment for confirming the booking though booked through my firm’s corporate portal. The room & services were decent but there were few issues like issue in opening window, water logging in balcony especially during this season of dengue & malaria, food quality wasn’t good at all, fresh towels smelled. Also, while coming through cab, since I reached late, the service road main door was closed which caused trouble & had to struggle finding opened entrance to property’s road.
Hotel Blue Stone - Nehru Place
Address: Cc-24, Nehru Enclave, Opp. Paras Cinema, Nehru PlaceAvailability
Description
Facilities
Reviews
The staff were the only good thing about this hotel...friendly and genuinely helpful. Everything else was disappointing. The room was basically a bed with walls around it. One chair, no table, and barely enough room to stand. Apparently, dining while standing—or balancing plates on the bed—is considered a feature here. The towels looked ancient and filthy. We wouldn't even touch them and had to buy our own paper tissues instead. Good staff can't save a hotel that fails at basic comfort and cleanliness. Never again.
Polite and cordial staff Cleaning is commendable. Food quality needs improvement ment. There was disturbance due to loud speaking of other guests.
This hotel require to advance in their room cleaning, breakfast and friendly behavi\of restaurant staff. Located in inner road next to highway- traffic issues in getting Uber, noisy due to highway. Some staff in reception were good, while some looks direct. In restaurant, I have got limited smiling staff, looks stressed. Training on hotel management is crucial. Hotel security guard was though nice. It closer to Neharu palace, but far from market area or happening area, choices for food and coffee.
Warning! I booked a room at Hotel BlueStone Nehru Place through Booking.com. On the same morning, the hotel staff called and requested that I pay at least half of the total stay in advance, even though this was not mentioned in my Booking.com reservation. I paid via the link they provided. When I later contacted the reception, they denied my booking, claiming all rooms were fully booked, despite my valid confirmed reservation. The hotel did not cancel the booking themselves, and they refused to take responsibility for the payment I had already made. I also contacted the manager, who referred me back to the reception. I have documentation of both the booking and the payment. Ultimately the hotel itself cancelled my reservation themselves. This experience shows that the hotel did not honor a confirmed booking and did not take responsibility for payments. I would strongly advise anyone considering staying here to exercise caution.
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