Holiday Inn Express New Delhi Intl Airport T3

Staying here makes perfect sense IF you are connecting in Delhi from one international flight to another (pretty rare?) - in which case you can access the hotel from airside (follow the signage, it's above the lounge) and don't have to go through security and immigration again. If, however, you are connecting from domestic to international or vv you will need to exit and re-enter again, probably through a different terminal, so any benefits of staying inside the terminal are lost. I feel this should be made much clearer on the website. In my case, I arrived on a domestic flight in T1 and took the free airport shuttle bus (fine) to T3, then followed the clearly marked 'Hotel' signage inside the terminal to the back left corner by oversize baggage. I had no trouble getting into the terminal with my mobile boarding pass for the following day but reviews here indicate that's not the case for everyone. The desk was attended but I still waited about 15mins for someone to come and escort me through the bowels of the airport to the hotel. NB I tried ringing multiple times from the bus to give them advance warning but none of my calls were answered. My bags were scanned and tagged and the employee informed me I wouldn't need to clear security again in the morning but that was incorrect as I was flying international so I had to go back into the terminal and join the queue. The rooms themselves were fine - clean, comfy beds, though only windows are to an interior courtyard. But really not worth the premium price you pay (nearly £300 for one night!) for staying inside the airport unless you're doing international>international. It would have been much cheaper and easier to stay in one of the many airport hotels in the vicinity and get an uber to the terminal in the morning.

My stay with holiday inn was outstanding it is a great spot to just chill if you have a long layover in Delhi. Staff are super friendly and welcoming. The resturant is a great place for aviation enthusiasts as it gives clear unrestricted views of tarmac. The bed was super comfortable aswell. One thing that really stood out to me was they had labelled all the switches in the room. So your not turning everything off and on to find the right light.

Tushar and Somaan were super accommodating. The hotel is right in the airport without the hustle and bustle of the airport. Very quiet, calm place to relax for a layover. I was able to workout in their gym. They have dumbbells up to 25 lbs, treadmills and a nice big gym space. I also used the spa service and it was excellent and includes a free shower. The hotel staff informed me of the restaurant and I ended up getting a room! Great experience. Better than the crowded lounges with lines.

DO NOT BOOK FOR A STAY AT THIS HOTEL. YOU WILL NOT GET A REFUND. The hotel will not allow you check in; even though, you have paid for the hotel. Let's say that you book a stay depart from Terminal 3 and the Airline change the departure to Terminal 2. The hotel requires you must depart from T3. The hotel will not refund the money if the terminal changes. This is an absurd requirement. Cost me more than $900 (USD). Can't get a refund and can't cancel.