Isrotel Beresheet

We came as a couple to celebrate a number of celebrations. We were received in a very nice and pleasant manner. The service on the first day was excellent. After that, we had problems with the water in the room and unfortunately the service we received from customer service when we called was not pleasant at all. They spoke to us impatiently and they did not come to fix the water. After waiting for 4 hours, we saw that the water had returned but they did not inform us. We called customer service 5 times during this time and each time they were unpleasant. The breakfast and dinner meals were good and the service was excellent. It a shame to pay so much and get this treatment in the middle of your vacation. They didn't do anything about it, so we were a little upset.

Magical return stay at the Beresheet Hotel in August 2026. Loved my romantic villa with plunge pool. Enjoyed the daily buffet breakfasts and dinner - I found the food very good and plentiful (though I have a kosher palate). Grounds are very well maintained. Outdoor pool staff are super helpful and friendly. Overall service is friendly and helpful - though would note that there are a few for whom this is their first job out of the army, and they seem to be learning the ropes. Nonetheless, the staff have good attitudes and try their best. My only suggestion would be to provide the dinner staff with pictures of the various dishes - often the descriptions of the main dishes and desserts are poorly articulated.

Beresheet Hotel provides a high-end luxury experience with a tranquil and refined atmosphere. Despite being child-friendly the environment remains mature and sophisticated. Service across all facilities including the pool and bar is attentive and high standard. The dining options feature excellent food quality though the main dining room can get crowded making advance reservations necessary. The only drawback relates to additional pricing policies such as substantial fees for crater-view room upgrades and hourly charges for late Saturday checkout even when room availability allows.

⭐⭐⭐⭐⭐ An outstanding stay at Beresheet by Isrotel in Mitzpe Ramon. From the moment we arrived, we were welcomed with genuine warmth and professionalism. Every member of the team made us feel valued, and the level of service throughout our stay was truly exceptional. A very special thank you to Shirley from the Guest Relations team. She went above and beyond to ensure everything was perfect. Her kindness, attention to detail, and sincere hospitality made our stay even more memorable. She is a true asset to the hotel. The hotel itself is stunning. It is beautifully maintained, incredibly peaceful, and offers breathtaking views of the Ramon Crater. The rooms, facilities, and public areas are immaculate, creating a luxurious yet relaxing atmosphere. If there is one small area for improvement, it would be the dinner buffet, which did not quite match the outstanding standard of the rest of the hotel. Fortunately, this was only a minor detail and certainly did not affect the overall experience. Overall, Beresheet is an exceptional property with an amazing team that genuinely cares about its guests. A heartfelt thank you to everyone, especially Shirley, for making our stay so enjoyable. We are already looking forward to coming back.