We did three private transfers and also booked a capri boat tour with this company. They were super-responsive during the booking process, and answered all of my questions as a first-time Italy visitor. They even accommodated a schedule change (we arrived earlier than expected to one location) with no hassle. Our three drivers - Andrea, Francesco 'the Barber' and Alessandro were all timely, professional and spoke great English (as we speak zero Italian). They made our time in their vehicles enjoyable, and shared some of the interesting sights and stories as we drove. I would highly recommend these three gentleman, and the company overall.
About Activity
What's Included
Includes
- Private transportation
- WiFi on board
- All Fees and Taxes
- Air-conditioned vehicle
Excludes
- Food and drinks
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
The pick up place will be at the accommodation of the traveller and the drop off at the address of the next accommodation.
It will take about 1 hour with a regular traffic.
All our drivers speak perfectly English.
In our rates it is included one hour of waiting time at the airport, port, train station or at your accommodation then 50€/h will be charged
(It will be paid directly to the driver at the end of the service)
For transfer Between 8pm and 7am there will be the extra night supplement of €35 for the driver
(It will be paid directly to the driver at the end of the service)
Language Offered
Additional Info
Cancellation Policy
Reviews
Great. The driver was on time. He was very pleased and he show to us a nice views during the trip to Sorrento
The driver was very nice. He told us the history about Naples and when we got to Sorrento he stopped so we could capture the beautiful view.
Raffaele, our tour driver was awesome and so helpful. He communicated ahead of time that if we did not already have tickets and a guide for Pompeii that we should take care of that. I purchased tickets, but not a guide. Rafaele was easy to find when we arrived at the airport. He gave very helpful tips on the Tour of Pompeii and many other things. He assisted us in securing a guide when we arrived at Pompeii and continued to communicate via cell phone. The only complaint I have is that I found Viator was misleading regarding Pompeii. I thought when we spent over $500 that the tour was included. I was not happy about that!
Compared to other transportation companies, we paid hundreds of euros more, and the van was not very comfortable. The driver tried his best, he spoke very very little English, but he had a handheld translator. It works, but was a bit awkward conversation. Again, no complaints about the driver’s demeanor, or timeliness. Just little things that were amplified by the €375 daytime fare. (Compared to our €175-ish return fare to Naples (with overnight charge).
Great way to relax on the way from Naples to Sorrento. The roads are not for the weak and I'm glad my family had an experienced local driver to get us to our hotel comfortably.
Gianluca was so professional , educated and very well at helping us with some places , restaurants , was able to explain from each corner the history part of the towns we visited . A wonderful experience , you name it .
Dependable, knowledgeable and friendly driver who answered all questions with knowledgeable insights.
Excellent experience. Francisco was professional and wonderful. Picked us up at the boat and travel to Rome. . Stopped at winery which was wonderful. Went into Rome with ease and very helpful with suitcases Definitely will call for next trip.
Driver was excellent! He even pointed out certain landmarks, like Mount Vesuvius, and talked about some of the history. It was a very pleasant ride from Naples to Sorrento
We used Martina, for transfer from Naples to Sorrento… she was brilliant, very good English, gained from two years living in Britain.. the traffic was very busy due to it being an Italian bank holiday. She tried several other routes and got us there smoothly. A very good driver! Thx for a stress free journey and lovely to meet you!
Francesco was great, texted me ahead of time to say he was there, sent me a picture with my name sign to know what to look for and was very pleasant and helpful. Definitely recommend this service, great experience.
Driver was excellent. Great experience. Respectful, caring, and professional. Took good care of us. Friendly
Paolo is an excellent driver. He was also a very good guide as he explained a lot along the way, he also gave us great suggestions in local wines
Our driver Joseph was on time waiting for us at the train station. He was very personable and informative during our ride over to Sorrento!
Our driver did not speak to us at all on the drive and spent most of his time on his phone talking and texting. Other drivers that we have had were much more personable and engaging.
It was a great experience. Our driver was early to pick us and he was very friendly. He was an excellent driver in the crazy streets of Naples and slightly lass crazy streets of Sorrento.
Gennaro was amazing. He was punctual, great with communication and he ensured a safe trip for all passengers. He even gave us local recommendations for restaurants and places to visit.
Our driver was so professional and prompt, and ensured that our stuff was stowed safely while we visited Pompeii before heading to Sorrento. I’d highly recommend as it was cost and time efficient for our group of 6.
The limo service did not pick us up because our flight was delayed 5 hours and wouldn’t arrange a proper transfer. Nor will they reimburse us.
This could not have gone better. We needed to get from the Naples station to our hotel with a stop in Pompeii. What could have been a total hassle was super easy and no stress. Our driver was waiting for us exactly where they told us when we got off the train. It was an easy drive to Pompeii and we met up directly with our tour guide….DEFINITELY pay for them to hire you a guide. The tour was great with a super knowledgeable guide and when we were done it was straight back to the car and an a beautiful drive to our hotel in Sorrento. Definitely recommend this service!!!!
Our driver was wonderful and provided good information. We enjoyed the stop in Pompeii and the trip.
Frank was wonderful! Beautiful Mercedes and a great drive as he shared lots of information with us to make sure we understood the area. I highly recommend using his company!
Driver Janarro met us right off the train in Naples. He was a very pleasant, informative and courtesy driver. Thank you!!
Our driver was very friendly and helpful. He was a great driver and very patient with traffic. He gave us tips about Sorrento.
Excellent service and friendly driver. Learned a lot about the area on the trip from Naples. Much better trip to Sorrento than the local train.
Nice and clean vehicle. Despite narrow and busy streets, good drive. Takes the stress and tension when visiting the Almalfi coast..🙂
Ferdi was the most professional and helpful guide in picking us up from the Naples train station and driving us to our hotel. He was very accommodating and explained a few different sites along the way. I appreciate all of his help and kindness.
Our driver was on time, he was very nice , he helped us with our luggage and waited for us while we used the restroom.
Smooth pickup and nice driver. He was patient, and let us stop for a quick picture when we asked. Good driving.
David was an amazing driver. First class trip to Sorrento. Using him for our connection to Positano.
Brilliant service we received from Giovanni and Gianluca. They went out of their way to make sure we were not left waiting even though they had been pressured for time because of the lateness of other clients and heavy traffic which was out of their control. Grazie to you both you have made our trip very memorable. Delia & Angelo
Driver was at Naples Airport waiting for us. Excellent safe driver not a moments concern. Advised of best restaurants in Sorento.
Rafael was prompt and after a quick call to good hearts limos I was able to spot him in the airport straight away. Taking a shared/private cab is much better than any other means of transportation especially because cabs in the area are very very expensive. Cabs can run you anywhere from at least 100€ and up from the airport at least… great option and great service. This option will always be cheaper than ordering cabs in the area especially to sorrento. Good Hearts after fees is just about 110€ and beyond worth the price. Highly Recommend!
We had a great experience. Our driver arrived early to pick us up. Our hotel was located in a pedestrian area and we couldn’t be picked up at the door, so he sent us a pinned location by text on the map so we could easily find him around the corner. He was very professional and friendly, the car was clean and we had an enjoyable and safe ride to our destination.
Ferninando picked us in Naples and drove us to Pompei and then Sorrento. He was a fantastic guide and driver and such a pleasure!
I am glad we booked a transfer instead of taking the bus to Napoli Central. The driver sent me a message the night before to tell us where to meet him. I provided our train time and he suggested the pick-up time to give us ample time at the station and avoid and issues with traffic delays. Large Mercedes-Benz sprinter van. A little bouncy with the stick shift but that was more of the road than the driver. We had a good experience.
This was more than just a car service! The entire drive from Napoli to Sorrento, the owner gave us historical information, tips of the best places to eat and fun things to do! I would recommend this company to anyone and everyone!
Such a nice driver! And a very comfortable ride and happy to share & point out beautiful sights along the way.Highly recommend!
Clean car, lovely driver. Would recommend. Prompt service. Worth the cost for the ease of transport.
We had a great experience on our transfer. Our driver was courteous and patient. He helped with luggage and drove very safely. He was full of knowledge and helped to find out your operator when we stopped for our 2 hour Pompeii tour. We are booking for another transfer as this was a fantastic experience.
We had the pleasure of using Good Hearts Limo to pick us up at the Naples Airport and drive us to Sorrento. Our driver Vito was lovely, and waited for us to arrive on our delayed flight from Milan. He was courteous and a professional driver. The Mercedes van was immaculate. Frank, the owner/manager, was so accommodating, and we were so impressed with their service, that we again booked them to drive us to Pompeii the following day. When it was time to leave Sorrento and get to Rome, we realized that it would be inconvenient to travel by train with all of our luggage, so I called Frank again, on short notice, and asked if he could drive us to Rome the following day. He accommodated us on less than 24 hours notice, and sent us a lovely driver Paolo. Paolo asked me if I had enjoyed tasting the sfogliatelle pastries which are typical of the area, and when I told him I had intended to do so but had not had the chance, he stopped the car and bought us, with his own money, sfogliatelle pastries to enjoy on our drive to Rome! He refused to allow us to reimburse him! We also referred Good Hearts Limo to a woman we met on our Pompeii tour at 6 pm in the evening, who was traveling alone, who needed a ride to Naples the following morning at 5 am! Frank was able to get her a driver on less than 12 hours notice. I rarely write a review, but this company is fantastic, they are professional, the drivers are cautious and competent and safe, and the Mercedes vans are immaculate and well maintained. Please use them for your stay and you will be in good hands.
Gustavo from Good Heart Limos was such a great driver! He was timely, friendly, informative and funny. We would request Gustavo again!
We booked Good Heart Limos for our transfer to and from Naples to Positano. Both were excellent experiences. We had Roberto and Ferdinando as our drivers. Both drivers were at the meeting points early and waiting for us, and we got to our locations on time and with a smooth ride. The transport van comfortably sat all 6 in our party and fit our many luggage pieces without issue. Would definitely book again and recommend for your transfer needs in Amalfi.
Traffic in Naples was unbelieveable, took an hour to go about 2 miles. Our driver was pleasant and just kept moving along. Car was nice.
Great service! My flight was delayed and they were so accommodating and helpful! Vito was lovely and got me to Sorrento quickly. Car was clean and spacious. Would definitely recommend ☺️☺️
Our train was a bit delayed but our driver waited for us. Kept in contact via text and was very polite and helpful. There were 6 of us including 2 toddlers with a stroller and lots of luggage. Very professional, got us to our hotel safely. We booked last minute (the day before). They had fast communication which I appreciated.
We used this service to take our party of 4 from Naples to Sorrento and then back to the Naples airport at the end of our trip. Excellent service! Prompt, on-time, friendly. I can't say enough about the quality of the service and the driver. Don't waste your time on trains and buses - use this service! It is well worth it!
We are having a wonderful time. The drivers were fantastic and told us how to navigate to where we wanted to go. They shared their favorite places to visit. The cars were so clean, and the service was impeccable.
Paolo was a great driver and took us to Pompeii where we met Michael-who was the most outstanding tour guide! He was knowledgeable and kind and just the best tour guide I have ever had! Paolo delivered us safely to Massa Lubrense!
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