Excellent and professional. Thank you Umberto. I would definitely recommend. We left an item behind us in the hotel and there was no problem going back. Very efficient and friendly.
This tour is a great way to see the highlights of the island of Capri in a day. It included the Blue Grotto, Mt. Solare, Anacapri city center, Capri, and the Gardens of Augustus. Vincenzo was great, going above and beyond in helping enjoy island. The taxi ride was a must too!
I let them know 4 hours before that our flight was about 30 minutes delayed. When we arrived at the airport the driver was not there. I had to contact them and after writing for 10 minutes they said they would be there in 30 minutes. No communication from them they would not be there.
Excellent service . Professional and on time . Great and excellent customer service and excellent communication .
You meet your driver after you go through customs. They will have a sign with your name. Rafaella was very knowledgeable.
No nonsense transportation to Naples Airport.- fast and efficient. We got the transportation service we wanted,
Raffaela communicated with us the night before and arrived promptly at our scheduled pick-up time. The transfer to the port was smooth and efficient, and thanks to Raffaela’s support, we were able to board a ferry departing within just five minutes of our arrival—instead of waiting over an hour for our originally scheduled one. Everything went perfectly, and we couldn’t have asked for a better transfer!
Raffaela is the BEST! Stupenda! Great service! Very friendly and prompt! I would recommend. Thank you
Excellent! We originally booked a transfer from airport to a ferry. Both the driver and the agent contacted us directly through WhatsApp and provided meetings points and pictures. Our ferry got cancelled! The driver was very accommodating and was able to take us directly to our final destination (for an extra charge). It was a great experience. Highly recommended!
Good communication and they got us right in front of hotel in sorrento no complaints here! Also the car was air conditioned which is a must in the summer
Viator are always reliable for transfers. The driver was very polite and the van was clean and had airconditioning. However, one issue. We booked this transfer to the airport especially for safety as we had to be picked up early at 3.30am. The driver wouldn’t come to our accomodation as she said the streets were too narrow and she wasn’t allowed in our street. We provided the address at the time of the booking. We would have liked to have known then as we may have been able to find an alternative. Lucky we were two couples , I wouldn’t like to have walked that street ( even if it was only 150 metres) as a single woman. The van could easily fit in our street ( esp at 3.30 am with very little traffic) and she drove out via streets that were the same. I know thee are ZTL’s but surely taxi/ hire car pick ups are exempt.
On time. Clear pick up location. Smooth ride with Stefano who understood we were in a rush and accommodated every request we had.
Antonio met us off the flight and provided an excellent service transferring us to the cruise port. Would definitely recommend. Thank you
We had a real early flight, and the driver was early for pick. Up. He was polite and got us the the airport promptly.
On time pickup and very good and knowledgeable driver to destination. Thank you very much Raffaella!
Driver was prompt, courteous, delightful. We knew we could trust her to get us where we were going. Trust is very important.
Perfect arrived in time and was out in front waiting for me and I didn’t have to find or locate anyone.
Driver was prompt and extremely professional. The driver was safe and even pointed out different points of interest.
Quick and easy transfer to our Airbnb. We had two flights coming in to meet at Naples airport. Both were delayed and they were very accommodating and able to adjust our pick up time.
They were there on time for us with a sign that had my name .. no problem. Excellent service . Also all our personal luggage fit one carry on and a backpack.
Driver arrived earlier than asked because he understood the process at Naples, Napoli, Capodichino airport better than we did. We had told him 0900 due to expected wait for bags, passport control, and customs after flight arrival of 0700. It was a breeze and he was right there w my name on sign waiting to take us, on our way by 0730 to the port for further transfer to ferry. Grazie Lei!
Perfect experience!! Pick up from Naples airport and transport to the ferry was flawless. Highly recommend !!
Our driver was waiting, our name in hand, as soon as we arrived. He grabbed our luggage and directed us on a short walk to his vehicle, which he had parked very close. Quick drive to our hotel. Couldn’t have been better!
We had a very early flight, meaning a 4am pickup. Our driver was Mr Franco. He was ready at the appointed time and we had a very smooth transfer to the airport. Excellent service.
Great service! Great driver! Must use service in Naples. Highly competent driver navigating a challenging city to drive in.
The driver was on time at 4:15am and got me to airport quickly and efficiently. He waited for me to get a trolley and helped me load my luggage upon arrival at the airport.
Driver was pleasant and punctual. And his Mercedes was beautiful... and not a scratch on it suprisingly given the tight traffic and scooters!
We arrived to the Naples airport at nighttime. Our driver was already waiting for us with a sign when we arrived. We did not have trouble finding him. He assisted with our luggage. The vehicle was large and able to fit all of our luggage. He was a cautious driver. We felt very safe with him. We got to our destination with no issue. I would definitely recommend using this service.
Transfer was on time and very comfortable. The driver was very pleasant and we would definitely book again if we had a reason to.
We had a woman waiting for us holding a sign with our family name. It was a bit chaotic at the Naples airport…was very happy I planned this transfer. We arrived at the port by a wonderful driver. Excellent service. Highly recommend.
Our driver was very friendly (sorry can’t recall his name) he was professional and tried to accommodate getting us as close as possible to our Airbnb. There were very narrow streets. Would book again.
Eugenio was great! He was funny and welcoming, and even though our flight was delayed, he was waiting for us at the airport with a smile on his face!
Our transfer was flawless. Our driver Ciro was fantastic. He communicated with us the day before and confirmed all the details. He arrived on time and helped with our luggage. He made the drive enjoyable pointing out sites along the way and gave us valuable information about our destination. I wish we could have Ciro everytime and give my highest recommendation to this service. Thank you Ciro.
Great friendly driver… traffic was crazy and we made it to port alive! 5 stars for that alone! Took us right up to ferry ticket desk
A pesar de que el avión se retraso una media hora el conductor nos estaba esperando en el hall del aeropuerto. Fue muy amable en todo momento y durante el camino nos indico sitios que podíamos visitar o cenar.
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