B&b Flower's House

Amazing place, clean and close to train station. The staff was very good and kept our things while we went for one night to procida.

Please be careful when you book this place. On 16th August I had a confirmed booking and already paid for it. Everything was fine, the owner even sent me a message confirming she was waiting for me. However, when I was on my way to the Flower B&B (already on my check in time) she said Booking.com made a mistake and my room was not available anymore. My boyfriend called booking.com (we even have the email) and they said it was an overbooking made by the OWNER of Flower B&B. The owner tried to "solve" it, by pushing me to move to another B&B not so close from the station. For them it seemed okay, however I felt like a nightmare. How can someone change everything after we already have all the confirmations? How can you blame other company when it was your mistake? I felt like they put me as a second option, like I should accept this suddenly change and do not complain. We were in another country, we had the confirmation, we chose it because seemed to be good, but then became this horrible thing, that I would never recommend. Sorry !

Let me start my short long history, I booked this hotel for my girlfriend using booking.com. On the day of the reservation, the owner of the hotel sent her a message 9:30 am saying everything was ok, 3 hours later she sent a message saying the room wasn't available anymore due to overbooking and that was a booking.com mistake. I called booking.com and they said the owner replied to them saying the book was canceled by the owner of the hotel. She probably found an opportunity to rent the room more expensive and did that, Now 4:35 pm she is pushing me to another hotel far from the one that I rented and to be true idk what to do, Thank you B&B Flower's House to turn my travel to Naples a nightmare. [UPDATE] I don`t know your structure, id don`t know you, but the way that you talk and the way that you deal with the situation show a lot about you, I still don`t recommend you, Please guys don`t go to this House, the service is horrible and they treat you like this, just look at the answer of the owner. The most bad experience that I Had.

We where 3 nights in this place. In the green room. Antonella and Lory where extraordinary kind and helpfull. 100% recomended. Rich breakfast. :D Perfect clean rooms and washroom. Excellent air condition. 5 min from trainstation. 5* place.