Dear W Muscat Team, I would like to sincerely thank everyone at W Muscat for making our nine-day stay from August 7 to August 15 truly unforgettable. The hotel was exceptional, and we greatly appreciated the care and hospitality shown throughout our visit. A special thank-you goes to Mamoodoo, an absolute legend who went above and beyond to make our family of eight feel welcome. His help in arranging a late checkout was especially appreciated and demonstrated truly world-class service. We would also like to thank Marwan for showing us around the hotel and Waseem for always looking after us whenever we needed a vehicle. In catering, our sincere thanks go to Emmanuel for taking such great care of us at breakfast, as well as to Sujood and the entire catering team for their amazing service. A special thanks to everyone on the room service team, including Kasun and Rwdwm. Each member of the room service staff was exceptional. Thank you all for everything. Your kindness and professionalism made our stay incredibly special, and we look forward to returning in the future.
W Muscat
Address: Al Kharjiya Street, Shatti Al Qurum, Po Box 248, Bareeq Al ShattiAvailability
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I stayed at W Muscat for 3 nights, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment I entered the hotel, I was impressed by the luxurious lobby, stylish design, and welcoming atmosphere. My room was beautifully designed, very comfortable, and had an amazing view that made the stay even more enjoyable. The swimming pool area was absolutely stunning and one of the highlights of the hotel. Everything was well-maintained, clean, and thoughtfully designed. What truly made the difference was the exceptional service. Every request I had was handled quickly, professionally, and always with genuine kindness and respect. The staff consistently went above and beyond to ensure that my stay was perfect. I travel frequently and rarely write hotel reviews, but this is actually the first time I felt compelled to leave one because of how satisfied I was with the overall experience. Thank you to the entire team at W Muscat for making my stay so memorable. I would highly recommend this hotel to anyone visiting Muscat and I will definitely return in the future. ★★★
An amazing stay that truly exceeded my expectations! The hotel was beautiful, well-organized, with spacious rooms, a perfect location, and excellent service. The breakfast was delicious, diverse, and of very high quality. A special thanks to Mr. Nasser at breakfast for his kindness, professionalism, and warm hospitality. His smile and respectful attitude made every morning enjoyable. Many thanks as well to Caro at reception for the early check-in and her friendly, helpful service. Also, special appreciation to Yamin for her hard work, constant smile, and excellent service. The entire staff was wonderful, professional, and welcoming, making this hotel a place I would happily return to again. Thank you all for the great experience!
We had a wonderful stay at W Muscat, and I’m truly grateful for making my birthday extra special. A big thank you to the very kind and helpful staff, especially Noora for assisting with my bookings. I really appreciate her for making my booking process smooth. and Stephanie for making my birthday even more memorable with the beautiful room decorations. Special thanks as well to Daniela, who warmly assisted us, gave us a tour of the hotel, and guided us through our room. She made us feel so welcome, she’s incredibly sweet and kind. Even though the weather didn’t cooperate due to the rain, W Muscat never failed to make my birthday celebration truly special. I truly appreciate everything. Our room was absolutely gorgeous, the design was stunning, and the view was amazing. We had a beautiful ocean view and a perfect view of the hotel’s gorgeous pool right from our corner. The breakfast was delicious, with a wide variety of options to choose from. I would definitely love to come back again. Highly recommended!
This was our preferred hotel in Muscat. Firstly the black lady working at the reception was extremely helpful, friendly and informative. Amazing first impressive ignoring the beautiful design of the lobby. We were upgraded to a suite which was a nice surprise and the room was huge! The only thing worth considering being W it's a little quirky so the huge bathroom had no wall to the bedroom. We thought it was cool but if you are more prudish perhaps consider a different room. Breakfast was delicious but not quite as pro-active as the staff at the St Regis. Hassan who works in Burger and Lobster which was delicious was also very welcoming. He made an effort to interact with us and clearly is a people person. Only odd part and perhaps this is a learning curve or cultural issue was a man in a blue suit at the front door. I said morning he didn't say anything. He then turned to his colleague ignoring me. His colleague realised that there was a problem and gestured but it had been so long I simply said "you're clearly too busy I'll ask someone else" I was honestly annoyed but I suspect he doesn't speak English and apparently in Omani culture it's typical to scan the room once and then be done.
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