It's was very good experiences The buffet was absolutely outstanding, with an excellent variety of delicious food and beautiful presentation. The service was equally impressive, and all the staff were incredibly friendly, welcoming, and professional. Their warm attitude and attention to detail made the experience truly enjoyable. Overall, it was a wonderful experience, and I would definitely recommend it. Special Thanks for Rinsana
Mysk Al Mouj Hotel
Address: Al Mouj, 335 StreetAvailability
Description
Facilities
Reviews
Great location and very friendly, welcoming staff. The rooms were very clean, but unfortunately the first one had a strong humidity smell. The team handled it immediately and moved us to another room, which was also spotless and much better, although the smell was still slightly noticeable. We also spent the afternoon by the pool, but the pool bar opening time was confusing. We were told it would open at 3 pm, but it only opened at 6 pm, so we ended up leaving. Overall, a very good stay with excellent service, but communication could definitely be improved.
My husband and I have visited Mysk Hotel twice, specifically to dine at Salt & Pepper Restaurant, because of the wonderful service provided by the staff. Both visits were walk-ins, and next time we are planning to stay at the hotel as well. As a hotelier myself, I can confidently say that the leadership demonstrated by Supervisor Rhoan motivates her team exceptionally well. Because of this, my husband and I experienced outstanding service from Rhoan, Paurnima, Rinsana and Jessa. I also had the pleasure of meeting Chef Ghafour, and it was wonderful to have the opportunity to speak with him. Having team members who are approachable, professional, and knowledgeable is one of the main reasons why guests like us choose to keep coming back. Thank you to the entire team for making our visits so enjoyable.
An outstanding hotel with excellent service, spotless rooms, and a perfect location. The staff were friendly and professional, making our stay truly memorable. Everything exceeded our expectations, and we would definitely come back again. Highly recommended We had a wonderful experience at breakfast, and special thanks to Paurnima for her exceptional service. She was friendly, attentive, and made our mornings even more enjoyable. Her hospitality truly stood out and made our stay memorable.
I had a dinner last week at salt and pepper restaurant. And boy, I had an excellent experience thanks to Joy’s outstanding service. She was friendly, attentive, and made us feel welcome from the moment we arrived. What really stood out was her food recommendation — she suggested dishes that were absolutely delicious and perfectly matched our tastes. Her knowledge of the menu and genuine enthusiasm made the dining experience even better. Joy went above and beyond to ensure everything was perfect, and her professionalism and positive attitude truly deserve recognition. I highly recommend asking for Joy if you want exceptional service and great food suggestions.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
