Private Van Tour To Royal Castle Of Neuschwanstein From Munich

I generally do not post negative reviews, but I thought my experience was worth sharing so others can avoid the disappointment and hassle of a no-show. Similarly to other reviews, I booked with Mario for the semi-private Neuschwanstein Castle day tour. It was to be one of the highlights of my trip, and I was highly looking forward to it. I checked in multiple times to confirm the trip. On the morning of the tour, I arrived at the meeting location (about a 5 min walk from my own hotel even though it was supposed to be a hotel pickup) early and waited (7:40 am on a cold morning). I tried calling and messaging Mario multiple times after the meeting time had passed, with no response for at least a half hour. I finally received a message back a half hour after the planned meeting time giving the common excuse that the driver was unavailable and the tour was cancelled. This was my last full day in Germany, and so I did not have a chance to book another tour. It was quite disappointing. I think this may have been a great tour if I had been able to go on it, but I would not recommend risking a no-show (with no accountability) and would urge others to book with other more reputable tour operators to avoid the stress and disappointment of a possible no-show. An unfortunate experience.

This was an excellent experience. I would recommend it to anyone. Our whole group ranging from 18 to 75 enjoyed every moment of the tour.

What a great day! The experience with Pure Bavaria tours was efficient and professional from start to finish. Mario was wonderful during the organizing process. and Armin, our guide, was fantastic! He also ordered up some great weather for us affording us spectacular views! Thank you for a wonderful experience and I look forward to sending business your way!

Armin. Period. Lol. He was the driver. He got us to a family bakery for coffee on the way there. He got us the tickets while we stood in line for the bus. Got us to the bridge before the crowds to take the pics. Picked us up at exact time. On way home, we stopped at church of the weeping Jesus and an amazing cheese farm with 360 view of the alps. Cheese and meat plate along with crisp white wine to complete the meal. Amazing. Second day in a row we had him as driver and he made the two days complete.

Mario was wonderful and made the day a perfect. We were able to customize the stops and timing to the abilities of our group and still make a full and exciting day.

Picked up from our hotel, Mario was an excellent and friendly guide who drove us through the country side of Bavaria, stopping at small villages on the way to see local churches, have coffee and delicious pastries. Being dropped off at the castle with tickets arranged meant we knew what time the tour started and there was plenty of time to climb the hill to see the castle. On the way back we stopped at a country farm and had a great selection of cheeses and cold beer / drinks and yummy cheese cakes for dessert. Being a small tour of no more the 8 people made it easy and the van was spacious and comfortable with air conditioning. Mario has a good sense of humour and helped with a number of good tips about travelling around Germany. We would highly recommend this tour, especially if you want a hassle free way to see the castle and not be caught up in a large crowded organised tours.

家族旅行でノイスバインシュタイン城のツアーを申し込みました。子供の頃からの憧れの場で、2ヶ月以上前に申し込み完了してました。が、前日の夜に突然メールのみで天候不順を理由にキャンセルの連絡あり、何度も電話しましたが全く繋らず、泣く泣く諦めました。然し、当日の天候は全く問題なかったこと現地で確認しており、同日に他の外国人ツアーからサイトに感想が挙げられていました。これぼど無責任な旅行会社とはであったことがありません。短期間で帰っていくアジア人差別とさえ感じる対応でした。 折角の機会に同じ経験をして欲しくないので、この会社に依頼することは全くお勧めしません。最低最悪の旅行会社です。仕事でドイツに行く機会もあり、再訪したときは直接クレームしたいほどです。最低点が一つしか付けられないのが残念、ゼロで充分です。 I visite Germany in Aug 2023 and booked a tour of Neusweinstein Castle for my family trip to this terrible “Pure Bavarian Tours”. It's a place I've dreamed of since I was a child, and we completed this reservation over two months ago. However, the night before, I suddenly received an email that the reservation was canceled due to bad weather. I called them many times, but anybody couldn't catch… it is far away from Munich by ourselves by train then we finally gave up against our will. We called the information center around this castle and confirmed on site that there were no problems with the weather that day. Forthermore on the same day, other foreign tours posted their impressions on the website. We have never met such an irresponsible and worst travel company in the world. Such behavior felt like it was discrimination against Asians, who were forced to return home after a short period of time. We never recommend this company strongly at all as we do not want all tours to have the same sad and terrible experience again. I can insist this is the worst travel company. I would like to complain directly when I visit again someday on biz trip or private tour. The worst rating is one star on the web,but Zero star is the actual and the most suitable rate.

The tour was canceled at 2.40 am on the day of the tour. Worse experience ever. As I can see other reviews, this is not the first time.

My family and I were scheduled for a semi-private tour to the Neuschwanstein Castle. We paid in full, confirmed all of the information the night before and we went to bed, excited for our adventure the next day. The next morning, we woke up our two young children, excited for the adventure. We waited outside of our hotel at 8:00 am, per the instructions. We waited and waited and nobody came. We called the third-party vendor “Get My Guide”, they called Pure Bavarian and were told the tour was cancelled due to not having anyone to drive. We then reached out to the company directly out of confusion as they had provided zero communication. The gentleman that answered was extremely aggressive with me, stating they didn’t have anyone to run the tour and “what did I want him to do about it” before he hung up the phone on me. We never received a phone call, voicemail, text message or e-mail regarding the cancellation. It was our last day in Munich, we ended up not being able to visit the Neuschwanstein Castle, one of the planned highlights of our trip. This ended up being a very stressful and disappointing situation for our family. I highly recommend against booking with this company.

We are impressed with our local guide/driver Amin who is a very friendly and attentive person. We were slightly late to board his car but he was cool and was willing to detour to help us grab something for breakfast. He also changed the route to the castle so that we can make it on time for the castle tour. Along the way, he also explained the history to us in good details. The few stopovers were great too, such as our lunch stop for cheese and beer at Rottenbuch, and the fairy tale town at Oberammergau. We thoroughly enjoyed this tour and will certainly recommend Amin to our friends.

Excellent journey! The sightseeing was breathtaking. The service provided was excellent. The guide (Mário) was friendly and very organized. The visit to the castle was quite nice and the two stops by the churches were awesome. I certainly recommend it!

Private tours is the best way to go! Armin was a great tour guide and we made several stops coming and going that allowed us to see some small villages and experience some tasting of local foods. Highly recommend!

We had a fantastic day! Our guide was very knowledgeable and had a fun sense of humor! He was willing to adjust our schedule a bit! It was great! Thank you!

One of the highlights of our trip to Germany/Austria! Armin was an absolute joy as our guide! He took us to some off-the-beaten paths that we would normally bypass because they are not popular tourist destinations, but I’m so glad he did! We got to see a different side of Germany that was refreshing! We were traveling with another couple (both of us who are from the USA) and Armin picked us up our hotel and we knew it was going to be a fun day when we met! We then picked up two separate twosomes who happened to be from Finland but didn’t know each other. We had the greatest time hearing about their perspectives from living in Helsinki while touring another country. Armin was very knowledgeable and answered every question the group had. He and I had a great conversation on the way back to Munich about German and EU geopolitics. I typically don’t like discussing politics to people I’ve just met, but Armin was very courteous and informative! Hearing things from Europeans perspectives is something I’m not exposed to very often so it was very enlightening! If only our leaders could take a tour with Armin, then I think we could start to find common ground! My friend also learned all about our Finnish friends and they from him. The sights are the reason you book a trip, but it’s the conversations that truly make it a special! Book a trip! You will not regret it!

Booked this tour through GetYourGuide, who canceled it at 11 PM the night before we were supposed to go. We literally found out while we were eating breakfast prior to our pick up early this morning. Called Pure Bavaria Tours and they said they would call me back to get us on a tour tomorrow, which is our last day here, and haven’t heard a thing from them, nor do they pick up when we called several times. So don’t waste your time with this company. The whole reason we came to Munich in the first place was this tour.

My partner and I went on the tour with four other people. I think the guide was Armin, who took us to Eagles Nest. We had a wonderful day. The transport was clean and comfortable and our guide was knowledgeable and very helpful. We would definitely use this tour service again.

Awesome tour! This was the highlight of our vacation thanks to Mario. He arrived right on time at our hotel in a comfortable van, and we were off to see the castle. On the way he gave us some background on Bavaria, but without sounding like a recording, and also at times just let us sit and enjoy the views. Extremely knowledgeable and I think he was able to answer every question we had. Now the castle is just amazing. You can't appreciate it until to see it up close. The guided tour of the interior was good and we also had plenty of time to look in the shops, get snacks, and explore. Speaking of exploring, we stopped along the way to visit a few churches, a bakery, and an organic cheese farm which were all super cool to see. It was nice too because the people at those places did not speak English so Mario handled translating for us. After taking this tour I would never even consider driving or taking the train, as it was worth every penny. My wife and I had a miscommunication about the tickets for the castle interior which you pay for at the end of the trip, keep that in mind and don't think it's his tip (sorry Mario ). So next time we go to Bavaria we plan on doing this tour again ( I'll double his tip next time). I hope every tour by PVT is as good as this one.

We had two tours with Armin, and loved them both. The Zugspitze and the Neuschwanstein Castle tours were excellent. Having a small group was much more enjoyable that a large tour bus, and really allowed us to connect with our fellow travelers. If you are planning to spend time in Bavaria, and are looking for a great experience, please do consider Pure Bavaria Tours.