Arthotel Ana Diva

Very pleasant stay at this hotel ! Very clean & comfortable room in 5th floor . Perfect mattress but the only con is that the room has no fridge . 100m from metro and 5min walk from tram also . Highly recommended!

Recently returned from a short break. Found the rooms very spacious and comfortable. Equipped with iron and board, hairdryer and kettle, safe also in room . Facility's at breakfast were fine, machine for hot beverages also buffet style breakfast offering hot and cold food. Staff were pleasant and helpful nothing was ever a bother. Night desk staff were pleasant and we were able to order pizza and drink bottles from fridge and pay at reception. 5 min walk to underground and approx 10 min walk from main station. Would recommend and will/would stay here again.

Not mopping the floor everyda is one thing but a dirty tissue on the floor 3 meters from front desk is extreme. Noone cared for 3 days to pick up a garbage from the floor. Don’t have to be 5 star hotel for basic things like this. The whole hotel was neglected. Rooms were not properly deep cleaned for years. Limescale build up, mold on the grout, sink drain never been cleaned, windows were only cleaned by the rain. Cockroach on bathroom floor. Hairdryer missing, bodywash bottle empty and not even refilling after asking for it. Rudely sent away from breakfast even though we paid for it in advance. We were traveling to Munich for a concert. Demand for hotel rooms went high for this weekend so we paid 200% of the original price of the room and for their last look which most likely was the one they usually leave empty since the blinds on the window were broken. That was a huge rip-off.

The staff were incredibly friendly. The room was very nice too, however the shower has adjustable water pressure. At maximum pressure which is very strong the shower floods.