This hotel has got it right! Location, Facilities and most important warm, genuine guest care. Kitchen staff happy to be flexible about set menu content based on being vegetarian or not wanting a particular dish with a smile. Very helpful reception team . Owners on sight keeping an eye on things too and amazing arty ceilings to gaze at before we fall asleep . Thanks to Julia reception, Rosa and Marco whose names we caught but to all at this special unique boutique venue. Easy connectivity to Lucca, Florence and Vierriegio by train. Vandana and Kirit Patel from UK London ( previously india)
Puccini
Address: Corso Roma 95-97Availability
Description
Facilities
Reviews
A lovely hotel with excellent customer service. All of the employees are professional, courteous and conscientious. Nice variety at breakfast to start your day off right, and the restaurant has an interesting variety of food. It was good place to stay there during our trips to Lucca, Pisa and Sienna.
Stayed at The Puccini Hotel for a week with my husband in October 2023. The staff were all welcoming and friendly.The owners were always at hand to oversee everything went smoothly , it created a family and relaxed atmosphere . The food and service were very good , the bedroom very quiet, comfortable and clean . The public area was elegant and stylish. The hotel had an outside sitting area with beautiful sofas ideal for pre and post dinner drinks. The hotel is within easy walking distance to the town centre.
A genuine 'Boutique hotel' , the owner and staff most cordial. Our superior room was, really spacious and tastefully furnished, better than 4 star. The meals were good . The overall appreciation of a lovely stay was however spoilt by the following : on our return at lunchtime of the first day our room had not been done; on complaint the receptionist apologised and offered us an aperitif while we waited for the room. Okay acceptable we thought, can happen , and they have offered us an appeasing drink. Two days later, on leaving , my wife settled the bill while I fetched the car , they added a hefty amount Euro 15 ?! for the Spritz and Non alcoholic drink they 'offered' us whilst waiting for our room which they had ommitted to make up !!!!
Hotel Puccini is a quaint hotel, with just the right amenities. They have a restaurant and a small bar. Room was clean and fairly spacious for Europe. The bathroom and shower are very small, but clean and functional. The bed was very comfortable. I liked being able to open the balcony door with the shutters closed to get fresh air. The personal service provided by the staff cannot be matched by large chain hotels. It feels like a family run business, and you get the feeling that they truly care about you while you're staying with them. There are fancier options nearby, but I truly enjoyed my stay.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
