Highly recommend as a special place to stay. Wellness centre was a real highlight. This was why I chose to stay here and I loved it. The overall accommodation ticked a lot of boxes as a solo traveller. There were really nice elegant touches with attention to detail at every step such as the pillow menu and lovely body products. The building was a pleasure to explore and appreciate overall. The experience was a highlight of my Europe trip.
Incredible experience with wonderful staff. Room was beautiful, welcome was great, hotel and local information spot on. Staff facilitated an early check-in with no charge. This stay was at the end of a trip celebrating my birthday - the hotel provided a bottle of prosecco and a tray of fruit to the room with a hand written note from the manager saying happy birthday. An absolute treat to the end of a week. We had our evening meal at the hotel, this was also great. The attention to detail and attentiveness of staff was superb. I should have queried the sear on the fillet of beef before ordering as this came served blue, well out my comfort zone but that was the only thing. Location of the hotel was excellent, 4-star is for accessing the valet for car parking which was difficult given local traffic conditions and a fairly tight turn into the space immediately outside the hotel entrance where you leave the car with staff. Not necessarily much the hotel can do about this, just worth noting a large car can be a bit tricky.
The customer service and responsiveness of the staff to requests was top notch. The breakfast, which was included, was excellent and definitely a highlight. The room design was a bit unusual as the shower was completely separate from the bathroom and open to the room, so might be an issue for some people. The hotel is also a bit too far to easily walk to the Duomo and other shopping districts in the center of the city, but there is a metro station directly in front of the hotel and it was only 2 stops to get close to that area
Château Monfort is a beautiful and elegant hotel in a great location, within good walking distance of many attractions and restaurants. The hotel itself is stunning, with stylish interiors and a luxurious atmosphere throughout. What really made the stay special was the staff and level of customer service. Everyone was incredibly helpful, friendly, and attentive — no job felt too big or too small. The team genuinely went above and beyond to make our stay comfortable and enjoyable. We were celebrating our wedding anniversary during the stay, and the hotel kindly treated us to a bottle of champagne, which was a lovely touch and made the occasion feel even more special. The spa is also brilliant and was the perfect place to relax after a day exploring the city. Overall, a fantastic hotel experience that I would highly recommend, and I would definitely go back.
What a fantastic hotel. I booked Chateau Monfort because it has a complimentary underground spa. We had stayed at a hotel in Rome with an underground spa and loved it so much I’d been on the search for another since. When booking I was weary of the whimsical theme apparent in the hotel but upon arrival we were very pleasantly surprised at how well it was executed. Our room was spacious with high ceilings with a well designed bathroom. I have to be honest, I haven’t stayed at a hotel with turn down service in a while it was so nice to have it! The underground spa was beautiful and private. The breakfast was just perfect with an abundant selection and super attentive staff. The dining room is so whimsical, it could be my favorite. When checking out, the front desk staff went over the bill with me, he specifically told me about a line item for tip that goes directly to all the service staff, it was not compulsory and he could remove it if I want. I had read a few complaints about this prior to booking so knew about it. Honestly, the staff and the entire stay was so perfect it was a pleasure to be able to leave a tip for all since I did not tip individually. Had a perfect stay and hope to be back.
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