The hotel and the pools are beautiful. The only thing I didn’t like was the fact that lunch for those who are just spending the day was from 1:30-2;30pm. You have to plan the day according to this. We got to the restaurant a few minutes earlier and the restaurant was empty (only eating those who were staying at the hotel). There was already a line and they didn’t let us in until 1:30pm. I feel this doesn’t make any sense because then there was line for the buffet. Lunch should be open for everyone same hours. Things will move smoothly and people don’t have to be looking at the time to make sure they can have lunch.
About Activity
What's Included
Includes
- Mud Therapy
- Buffet lunch
- Use of all facilities at the thermal center in the Hotel Termas de Cacheuta
- Sauna
- Hotel pickup and drop-off (select hotels only)
Excludes
- Gratuities
- Beverages
- Optional massages
- Bathrobes
Departure & Return
Departure Point
- The pick up transfer is only from selected centrally located hotels. If your hotel is outside the geographic area, we will confirm you the closest meeting point. Indicate the name and address of your hotel.
Itinerary
We will pick you up from your hotel to embark on a journey where you can savor the breathtaking views of the Andes Mountains. Once at the spa, our day of relaxation begins. Enjoy full access to the facilities seamlessly integrated into the natural environment. Immerse yourself in the serenity of infinite pools, where crystal-clear water mirrors the tranquility of the terraced mountain slopes. Embark on a sensory exploration through the thermal hydrotherapy circuit, where cascading waterfalls, invigorating whirlpools, and soothing foot baths create a symphony of relaxation. Experience moments that engage all the senses: float in the thermal bath, breathe in the fresh mountain air, and listen to the soothing river below. In the grotto's sauna, let heat and mineral mud purify your pores. Try the Finnish or Scottish style shower, and then recline on a deck chair in the natural solarium. If you wish, you can add massages for an additional cost (reservations must be made in advance as appointments are limited). Indulge in a delightful lunch or snack at the buffet. After a day of relaxation and revitalization, we will return to our selected hotels.
Language Offered
Additional Info
Cancellation Policy
Reviews
I had an amazing spa day at the hot springs! The natural thermal pools were incredibly relaxing, and the peaceful surroundings made it the perfect place to unwind. The staff was welcoming, the facilities were clean and well maintained, and the entire experience left me feeling refreshed and rejuvenated. I highly recommend it to anyone looking for a relaxing escape and a chance to recharge.
Amazing place! Quiet, peaceful, and perfect for moments of reflection. The hot springs provide an excellent experience for both physical and mental relaxation, surrounded by beautiful scenery at the foothills of the Andes. The facilities are very good, the environment is well maintained, and the atmosphere encourages you to slow down and enjoy the moment. I highly recommend it to anyone looking to relax and reconnect with nature.
An incredible day - this was one of the highlights of our honeymoon. The pick up and drop off isn't the best communicated but we were picked up and dropped off from our hotel just fine. The day itself was amazing. An incredible spa with amazing views while you enjoy the thermal pools, massages, mud baths and swimming pool available. Add to that the awesome buffet lunch they put on and you're onto a winner. The massages were extra cost but they were reasonable and worth it from our point of view. We would really recommend this trip.
I do not believe the driver spoke English, although I booked an English-speaking guide. The drive up was nice. Robe, towel and locker rentals are an extra fee. The thermal pools and scenery were beautiful and made for a relaxing day. Buffet lunch was nice with many choices. All drinks are an additional fee. Overall, a nice day.
It was a truly amazing relaxing day. Worth every penny. The pools are so invigorating and pleasurable. Loved every minute of it!
This experience was extremely frustrating and unacceptable. Initially, we were confirmed to be picked up at the Diplomatic Hotel at 08:30 per the booking, but then we were suddenly texted to meet at Plaza Italia on Peru Street at 08:45. Why offer hotel pickup as an option if it can just be changed to a park like that? We were told to meet at 08:45, and even came a little early. At 08:45, we texted to ask where the driver was, and we were told they had just departed their location at that time. When we asked how long it would take to arrive, they said 5-10 minutes, but we were not actually picked up until 09:30, and at a completely different part of the park, on a different street. During this time, we had no idea who was picking us up or what vehicle to look for. There were multiple vans driving around, and despite asking multiple drivers, we couldn’t confirm which one was for us. These kinds of details should be clearly stated upfront to avoid confusion and make the process faster and more efficient. Additionally, everyone we spoke to only spoke Spanish, including those giving directions and the spa staff explaining the rules. Thankfully, we understand Spanish, but this should have been explicitly noted in the booking details, as the listing states that English is an available language option. On a positive note, the food was amazing, the spa staff were wonderful, and the views were stunning, even though the weather was a bit cold and foggy. However, it is important to note that you have to pay an additional 4,000 ARS for a robe, and any beverages incur extra charges. Leaving the spa was another major issue. We were told by the company to meet the transport at 17:00. We confirmed this via text and waited accordingly, yet it is now 17:55 and we are still waiting. When we asked the transport company where they were and if we needed to meet elsewhere, their response was, “Didn’t they already tell you?” and “Go ask the front desk,” which we did. We are in Mendoza for a short time, and this disorganization has been a complete waste of time. While the spa itself is fantastic and I highly recommend visiting, I would strongly advise arranging transportation independently rather than relying on TangolGuardia. Their service is extremely disorganized and stressful.
Do NOT book if you expect a premium, organized, or English-friendly experience. This was a very disappointing Viator booking. The tour details were unclear from the start, and pickup was completely disorganized. I was given incorrect pickup information and waited over 30 minutes with zero communication or anyone to reach anyone. (It’s seems they just drive vans of people to the site, but there was no sign or indication the van is for this tour) No one speaks English. If you don’t speak Spanish, expect to figure out and manage logistics and timing on your own. Lunch was poorly handled and borderline unacceptable. Food was prepared and available around noon but we were not allowed to eat until 1:30 PM (seems those not on the tour got to eat first, which was 5% of people- time when I took the photo). It’s a buffet, and all the food was placed out at once and never refreshed, meaning we were eating food that had been sitting out for over a hour. Only the desserts were replenished. Food quality was mediocre at best. (Service was good thought; bring cash if you want to tip. Note: drinks are not included) The driver was a good driver. He was not a guide, provided no explanations, and offered no structure. For a tour at this price point, a guide is usually expected. The spa setting itself is nice, located in a beautiful natural area by the mountains and river. You have lots of pool options. However, the facilities are dated and there was active construction happening during the visit. This is absolutely not a premium experience and is not worth the price being charged. (Note: you also have to pay extra if you want a raggy robe-ie expect holes and stains. While it’s only $4000, would have expected something like this to be included) Overall, this tour is poorly organized, misleadingly marketed, and overpriced. I would not recommend it.
We didn’t think this tour was worth it. The van was 45 minutes late in picking us up, and the van was uncomfortable and had seen better days. The spa pools were nice, but the chaise lounges have also seen better days. While there was plenty of options for the included lunch, it was mediocre. We ended up taking an Uber back to our hotel after lunch - which the Uber was approx $25 Cnd
Excellent thermal springs set in beautiful nature. The surroundings are stunning, and despite being full of people, it never felt crowded. The service throughout the complex was extremely kind and welcoming, which really enhanced the experience. That said, there were a few downsides. The towels provided were quite worn out, and the selection at the Mercado was rather limited. The massage itself was good, but the masseuse did not change the towel on the massage table, which required a reminder and took away from the sense of hygiene and comfort. The biggest disappointment was the transportation. We booked through Viator, operated by Tangol, and the van was very old, extremely noisy, and clearly lacking proper shock absorbers. To make matters worse, around 20 people were packed into it, making the ride uncomfortable. The driver was constantly speeding, chasing cars in front, then breaking. Unsafe and reckless driving given the state of the van and the number of people in the van.
Skip this. The day is way too long and you will get trapped out there. WiFi is difficult, so prepare to unplug. If you are a spa junky, this experience is pretty sub par. The massage was terrible. The food was good. It is difficult to get around the resort as the infrastructure is poor. Be careful walking around, it’s easy to slide on the rocks and hurt yourself. If you have a nice pool at your hotel, I suggest skipping this. Also, the transport is slow and you are beholden to everyone else on the tour. There are many hotel stops so the excursion takes forever…
I would advise to book into the hotel spa yourself and then save a lot of money. We paid approximately $500 Australian dollars for two people and still had to organise our own transportation to the hotel spa. Then we had to queue not once but twice and pay for a ratty gown. We were told we would receive vip treatment/ experience but were treated like second class citizens. At lunch we had to wait and queue for a third time as we stood and watched the hotel guests eat their lunch. It was actually insulting. The thermal spa was great so just the trip yourself.
The thermal springs were wonderful. However the transportation to the location was not so good. The bus was 45 minutes late and there were no updates from the tour operator. We were all wondering if they would come at all. My partner and I got the last two seats at the back of the bus which was hot and crowded. We should have booked this independently and just taken a taxi or uber.
Unfortunately the weather turned colder that day, but that did not distract from the beauty of our surroundings. I think it's better suited for couples. The lunch buffet was excellent. Limited English spoken.
Excellent picturesque location, food was exceptional. Range of pools and baths, but must say the cold water one was a bit too much for me. The mud bath was a great experience, even though it felt a bit weird. Felt it was a bit too long a excursion, as a lot of the time was spent relaxing.
Great experience overall. The scenery is wonderful, the pools clean and refreshing, and lunch quite good. The staff was friendly and helpful even for native English speakers. The only potentially suboptimal comment is the length of the day. We arrived at 1000 and left at 1810. This would have been better as a 5-6 hour event leaving around 1500-1600, in our opinion.
The hot springs were outstanding. There are various levels of heat, so you can play Cinderella and find the one that is just right for you. The lunch that was provided was so fantastic. The staff and everything. It was truly an amazing day. Would totally recommend
Great views from the thermal pools! This experience includes lunch and an entire day of relaxation. The day was sunny and beautiful!
Tucked away in the Andes, the Premium Spa Day at Cacheuta Hot Springs turned out to be one of the most memorable highlights of our Argentina trip. I went with a group of close friends, and from the moment we arrived, we knew we were in for something special. The setting? Unreal. Surrounded by towering mountains, with steamy thermal pools carved into the natural landscape—it felt like we had stumbled into a wellness retreat built by nature herself. We rotated between hot and cold pools, tested out the mud therapy (a messy, hilarious group favorite), and even managed to sneak in a short nap in the quiet relaxation areas. The buffet lunch was generous and flavorful—plenty of grilled meats (as expected in Argentina), fresh salads, and a few regional dishes we hadn’t tried before. While drinks weren’t included (a bit of a letdown), we didn’t mind too much since we were more focused on soaking up the atmosphere than sipping cocktails. Service was warm and welcoming, though it did feel like the staff were stretched thin at times—probably because it’s such a popular spot. Still, they handled everything with a smile, and we felt well looked after throughout the day. If I’m being picky, a few parts of the facilities could use a refresh, and I’d love to see drinks or maybe a small spa treatment included at this premium price. But those are small things in the grand scheme. All in all, it was a perfect way to unwind, recharge, and just enjoy each other’s company in a completely unique environment. Highly recommend for groups of friends or anyone looking to balance adventure with serious chill time.
It is an unique experience. The pools are so beautiful and the surrounding mountains makes the place unforgettable. The lunch provided is very good. Transportation was very good. The driver and the tour guide were very friendly.
Everything you needed was right there! The saunas were amazing, the pools with varying temps were great. Scenery was stunning!!!
After a few hiccups about out pick-up area, the tour was great. The facility was great, the termal pools were amazing, the lunch was plentiful and delicious, the staff was very accommodating and the place was kept immaculately clean. We loved the entire tour.
The hot springs were amazing! It was so refreshing and relaxing. View was beautiful and the weather perfect even though the forecast had said rain. Only issue was the bus was not great. We had to stop twice to check the wheels and make sure it was safe to drive. We took our own transportation back because of that.
Located at the base of the Andes, the spa pools terrace down to the river's edge. This is a truly unique experience The hotel facilities and lunch were also excellent. If we are fortunate enough to visit Mendoza again we would definitely revisit the hotel spa.
Super special! This gives you time to really soak in the Andes - literally! One of a kind environment, dreamlike… with a natural grotto steam sauna and mud bath
The buffet lunch was amazing. The food was so good and the staff were amazing. We would have love to hear about the history of the place but our tour guide did not speak at all
It was way too long. It could have been 4 hours shorter. Noone spoke English. I understand we are in Spanish speaking country, but we were promised English speaking tour, and we did not get it. Overall very disappointing for such a beautiful area. We could have enjoyed it more. Also electricity went out without anyone telling us. Bring flip flops if you go
The facilities and staff were great. There was always someone who could help us in English. I highly recommend this tour for a relaxing day after a full day of wine tours.
Pleasant drive, beautiful views, excellent buffet and the right amount of time spent at the spa. Massages are also available, which was very nice.
I had an excellent experience celebrating my birthday solo! It turned out to be the best decision. I thoroughly enjoyed the thermal pools and the sauna. You can check out my experience on Instagram @gabo.adr [I uploaded a Reel with a few highlights]. Highly recommended!
The hot springs were amazing a much do activity in Mendoza. The tour operator on the other hand needs work.. there was suppose to be an English translator but there was none. They were suppose to pick us up from the spa at 6pm.. they arrived at 6:20pm with no explanation ..
The pools were lovely and the setting beside the river was fantastic. A perfect place for my daughter to relax after her trek up Mt Aconcagua. The facilities, massages and lunch were great. Exceeded my expectations.
Beautiful, peaceful , natural beauty. Friendly staff. I highly recommend staying the night there over a day visit. Great healthy food. Big rooms.
The facilities were beautiful. We enjoyed the mountain views and the flowing river. We wished however that the river was somehow accessible since the majority of the pools were warm/hot and the “cold” one was not really cold. We also wished we could have been able to book other services (we were limited to only a half an hour massage). We loved the lunch buffet! There were a lot of healthy options. Overall we would def go back to enjoy a day of relaxation.
What a great experience this was. Nice hot springs, mud baths, and enjoy the day just relaxing and exploring the grounds. The lunch buffet was delicious with all sorts of options. The only thing that could have been improved was the description and ride out to the resort. Only reason that was said was that there were questions of what wouñd be needed to bring though i didnt really ask either and the other tours did such a great job of describing the areas as we passed it was almost to quiet on this one. Make sure you have swimsuit and sunscreen enjoy the time there and relax. Be sure to schedule a masage. It was the perfect way to end an adventurous trip to Mendoza.
The spa was great but had very poor communication from the tour operator leading up to and the day of, including them providing the incorrect pickup location. I would suggest booking directly with the hotel to save yourself the communication issues.
Original pick up 830pm Real pick 906am No info on van for the whole hour After last pick up, driver went to gas station On the premises not ready for us No massage was available Buffet 6.5
This is beautiful country! The river, the different spas, the ambience were terrific, and the staff was attentive and friendly. We had a nice buffet lunch also that was the best we had in Chile. Overall, just a perfect day in the Andes.
The spa setting is incredible - it’s so beautiful looking out on the canyons while you’re lounging around in a pool or a sun chair. The lunch was also very nice. We were able to get a 30 minute massage, which was great. Although I wish we could have booked for longer. I found Tangol (the company that organised getting us from Mendoza to the spa) unhelpful. We initially booked for a Saturday, and they messaged us asking if we could swap to another day, which meant trying to reorganise other trips. When I asked if there were other days we could go, they responded “maybe, but it books up quickly”. I also tried to contact them asking how we could pre-book a massage (I saw other reviews complaining they couldn’t get a massage) and they never responded. The bus back had no air conditioning and almost broke down. You can book a spa day directly with the spa, which I would recommend over using Tangol. You’d just need to get yourself to and from the spa (not a big deal, you could book a taxi to pick you up and Uber works in Mendoza).
We could not drive ourselves, found out later they needed to pick us up. They were unable to pick us up at our hotel scheduled the location in city of Mendoza 30 minutes away from where we were staying in wine country! Could not get to there location that early. We called night before talked to one of their reps and they cancelled said fine no problem.was texted the next day saying we had to show up otherwise we’d be charged! Explained we called and was completely rude, said would not credit our credit card. Now I’m fighting the charge!! Not fun, not good business especially since we called!!!
Wonderful, relaxing experience! Definitely signup for the massage when you arrive. Delicious buffet lunch!
The hot springs are wonderful. The setting is beautiful. Be prepared to relax and not be interrupted. There is not much to do outside the springs so it is probably worth scheduling a massage. And make sure you take advantage of the mud! The lunch is expansive and wonderful but you wont find any snacks outside of lunch so be sure to eat well.
Anyone coming to Mendoza has to check out the Cacheuta Hot Springs. Its nothing short of magical with the fantastic beauty of the Andes mountains to look at while you soak in the various hot springs. There are many springs of varying temperatures so you don't absolutely have to go into a boiling hot spring. My friends and I also had a massage from the very talented staff and enjoyed the large lunch buffet. Truly a not to miss place
My friends I recently visited Mendoza and wanted a relaxing day after a trip of wine tasting and winery tours. This is an excellent option for relaxing and unwinding on your trip and seeing the Lujan de Cuyo region. The service was polite and attentive, the facility itself was gorgeous, the massage was excellent and the lunch was absolutely divine and delicious. The hotel pickup and drop off is super convenient as well. I highly recommend this option if you want a luxury spa day in Mendoza!
If there are any negative reviews for this place I can not understand why! This place was amazing. Here is my detailed review. They company picked us up from the hotel and was great at sending text messages to keep us informed. The drive to the spa up the mountains was a breath taking experience with the landscape being so gorgeous. The clouds were low and it like being in a dream. When you arrive at the springs, they will take your temperature and then give you a wrist band for the all day tour. You then can rent a rob for ARS 300 for the day. You are give the rob at reception. After you walk to the locker room. There you are given a hanger with cover to put your clothes and shoes. If you have valuables you can keep them with your property. I had my passport with me, no need to but they took my passport sealed it in an envelope an then put it in the safe for the day. You are given one fresh towel in the morning and one after lunch so towels are provided. Make sure you bring flip flops to walk around in. The baths range from hot to cold. They are hot at the top and get colder at the bottom. The only exception is the last pool is fed hot water. They are clean and amazing. The natural water did not dry my skin. After a morning of relaxing in the pools, I walked up to the reception area where there was a ping pong table and pool table. I relaxed in my rob and then lunch was served at 1:30 for tour guest. This was a buffet and it was AMAZING! The range of grilled meats were beef, chicken and pork. All grilled amazingly well. They pasta bar was first rate with excellent flavors. There was such a range of vegetables, salads, cold meats, and desserts. They only thing not covered was drinks. My partner and I had two coke zero's and a cup of coffee and the bill the the three drinks were ARS 700. After the meal we went back to the spa. There is a mud bath were you put it all over you. Most people I don't think knew it was supposed to dry before showering it off. After you put the mud on look towards the river and you will see a heater blowing. Sit in front of the heater and let the mud dry before showering off and getting back in the warm waters of the pool. Argentina's only natural wet sauna is here as well. The hot water runs under the caves and heats the caves with a wet heat, it was amazing. Also there is a foot bath. The water starts warm and ends cold. You walk on smooth river rocks to exfoliate your feet, and it was a great feeling. Here are some other hints. Everyone that paid for a massage loved it. My partner and I looked at some of the older reviews and we did not book right away. After some tour guests we came with said how good the massage was we went to try and book, but they were full. Make sure you book as soon as you arrive to reception to ensure you get a space. They workers were all professional and nice. None spoke fluent English, however there are many tour guests that do and can translate for you. Once again every worker was amazing and they staff could not have been more professional. Also out of the spa from the entrance is a small old church about 20 feet away. Please go in and take a look. So to recap my partner and I spend ARS 600 for two robes, ARS 700 for two cokes and a coffee, and ARS 300 for a tip at lunch. No towels are needed they will give you two, don't each much before going you will be fed very well with the highest quality food. I have attached some pictures.
I would not travel with this tour company again. We were 4 Americans (2 of us speak some Spanish) in a van of mostly Brazilian tourists. First, the van arrived 35 minutes after the specified meeting time of 8:45am. Then, about halfway to the spa, the van developed a flat tire. After about an hour of sitting at the side of the highway (the driver did not keep the group informed, didn’t speak English or try to let us know anything) another van came to take us to the spa. When we arrived, we were told we would be staying an extra hour to make up for the inconvenience. No one asked us if we wanted to stay longer, they just told us. For us, it meant getting back to our apartment and rushing to our dinner reservation instead of having a relaxing evening. When we left at 5:30pm, the bus took us 20 min out of the way to look at a view of the reservoir, which wasn’t mentioned in my reservation. Then, the driver told me he would take us home first, but instead we were last. (Didn’t like Americans?) So it was after 7pm when we arrived back. Can get this excursion from many other companies so would recommend skipping this one with Tangol agency.
Great day at Cacheuta!! Staff is outstanding; the area is beautiful; the pool and water are relaxing and nice. Lunch was very good. Highly recommended. Visited it after a hiking day at the mountains. Perfect!
The rating would of been higher if the staff were not so rude. It also took half an hour to pay the drinks bill at lunch which seems a crazy long time to me.
I had a wonderful day at Termas! It is even more beautiful than the pictures! I went on a Saturday and at no point did the place feel crowded. Many times I had a pool all to myself. There were so many pools at different temperatures, a mud area, lots of lounge chairs, and fresh fruit available. The lunch buffet was huge with lots of veggie options and a long wine list. There was a secure area for changing and leaving your stuff. My only issue was the car was 30 mins late picking me up and my name was not on the guys list but he called a few people and it was okay. I am not sure why this happened but thought I would mention it. Overall, I highly recommend this for your visit.
We chose to go on Christmas Day which was perfect after lots of walking and sightseeing. There are a selection of pools of different temperatures and the self-applied mud mask (included) leaves your skin feeling super soft. There’s a lovely view of the mountains and it wasn’t as busy as I had feared it would be. The lunch buffet was very good. Lots of options for meat and veggie eaters. Good red wine too.
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