Crest On Barkly

The room was dirty and not properly cleaned when my 8 month old baby and I arrived so I moved rooms, then after my stay I was blamed for alleged damage that I did not cause and had money deducted from my bond despite booking through bookings.com and being against their policy. It is incredibly frustrating to be held responsible for the condition of a property when it was already poorly maintained and unclean. I would strongly recommend that anyone staying here take detailed photos and videos of absolutely everything as soon as they arrive and again when they leave, so they have evidence of the property’s condition. Based on my experience with the cleanliness of the apartment and the way the alleged damages and bond were handled, I would not stay here again. What they’ve done isn’t actually legal.terrible place

I've had such a beautiful stay here! The security is top notch for parking. The reception staff are so helpful, efficient, fast to address any little detail, and have gone above and beyond for any and every request I've had. I'm in Melbourne for a conference and could not have picked a better hotel to patron. Yesterday, I enjoyed a beautiful meal in the hotel restaurant downstairs, pork belly to start, a perfectly cooked eye filet, and a chocolate brownie with a small scoop of vanilla icecream to finish. It has been such a beautiful stay. I'm looking forward to booking again in a fortnight for the second half of the conference I'm attending. 😊

Good location. Fair price. Staff were reasonably friendly. Cafe on site was very good. But the serviced apartment could do with many improvements. For example, our kitchen was missing many of the items listed on the manifest (i.e. frying pans, etc). Another issue we encountered was related to the shower. The drain had clearly been blocked for quite some time so it would not clear when the shower was running. Showers had to be kept short so as to not flood the bathroom. There was also a crack in the shower head which made showering quite uncomfortable. We did request maintenance to come have a look at the shower. They did clear the drain (sort of) but left the contents of the drain on the shower floor. Overall, a very good location and a good price, but would suggest future guests keep their expectations low.

Love this hotel as a base for friends and family when they visit us in Melbourne. The rooms we’ve booked have been huge and clean, the 24/7 concierge desk handy, and the adjoining cafe makes brilliant coffee. They have always gone out of their way to make sure everything is perfect and I can’t fault their quality of service. They have recently updated their restaurant and brightened up the exterior too, and it makes a lovely home away from home. The location is perfect for us and everything you need is only a short walk. Plus being literally at a bus stop, across the road from a tram stop and short walk to the junction means our guests can be really independent. It’s only a 20min tram ride into the city too.