I travel for work a LOT. Such a seamless check in process - reception was agile, quick to help and personable. Impressive and desired experience after a long day. The room is spotless, decent space, huge bathroom, great amenities.
Mainstay Suites Hawthorn
Address: 616 Glenferrie RoadAvailability
Description
Facilities
Reviews
MainStay Suites Hawthorn was perfect for our family holiday! Rooms had everything we needed and so very clean, comfortable bed and warm heating. When we checked after our 3 hour flight staff were friendly and welcoming, they also suggested best places to eat and how to get around, so helpful. Thank you for the memorable stay! Keep up the great work team 👏
Oh man...they are renovating to sell hotel rooms as residences. The paint and paint thinner fumes where so bad we had to demand a room be provided elsewhere. The fumes made us liteheaded and the staff did nothing about it until we complained twice. After the complaints they stopped work and opened the roof vent. I dont know how this was acceptable andndidnt cause a complete evaluation.
Great service during check in. Nice location, close to variety of restaurants. However my bathroom light was out of order and had to wait for 3 days to get it fixed. Shower walls and towel rack were dirty and there were hair and a bad smell in bathroom mirror cabinet shelves.
Clean and tidy, great price and fabulous location. The kitchenette is handy and the rooms are clean and comfortable. The location is fabulous as the train is close by and there are loads of great places to eat. I would happily stay here again.
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Monday through Friday 9 am to 7 pm EST
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