No English, pickup location was very wrong, no sign with my name ,had to pay someone to find my driver. And he was late
About Activity
What's Included
Includes
- Hotel drop-off
- Flight tracking and adjustment for delays
- Private, air-conditioned vehicle transportation
- 60 minutes of waiting time
- Tolls and fuel fees
- Assistance with luggage
Excludes
- Tips or gratuities (not included, not mandatory)
- Charges for baby seats
- Additional stops or extra waiting time not scheduled
Departure & Return
Departure Point
- Pick up intructions from airport: "National and international flights: 60 minute wait. Meeting point at Door 2 second floor. The driver or representative will contact you to coordinate details of the meeting point. If prior contact is not possible, he or she will wait for you with a sign with your name at the door, considering the departure door indicated according to the type of flight."
Itinerary
Upon arrival, you will be warmly welcomed at the meeting point. Sit back and relax during a safe, punctual, and comfortable ride, driven by a qualified professional who will take care of you until you reach your destination.
Remember that each passenger can bring one piece of luggage for added convenience. If you cannot locate your driver, please do not hesitate to contact our support team.
We look forward to assisting you and making your transfer a pleasant and stress-free experience.
Language Offered
Additional Info
Cancellation Policy
Reviews
When I decided to get the service my options was a suv luxury, not a van and that was the vehicle they send me a van if I would like a van I would choose a van was not happy with that
The driver was on time, and accommodating. I would recommend this company to get to your hotel safely.
In both cases the transfer driver failed to show up at the designated meeting place. Very upsetting and inconvenient!! The flights were on time - there can be no excuse!
Horrible experience. They never showed up to pick us up and we had to take a taxi. A waste of time, this company is a scam. Do not use
Carlos was punctual and waiting outside upon my arrival, which immediately put me at ease. He helped with my luggage and ensured a smooth, safe ride to my hotel. What I appreciated most was his communication—he reached out the day before my trip and stayed in contact until my plane landed, making the entire experience seamless and stress-free. I would absolutely recommend this service. 😊
Sebastian was excellent!! He communicated with me ahead of time and gave clear instructions on where to meet. Gave me good tips and pointed out areas of interest on our way to the hotel.
Good experience. Very responsive. Great communication. Car was very clean. Driver spoke English. Friendly.
Driver was very prompt even though my flight was delayed and the company responds very quickly to questions that you might have.If you want to be picked up promptly and with a courtesy driver this is the company for you.
Was messaged once booked through here to confirm flight details. The driver will work around the landing of the flight and be ready to meet you. They WhatsApp to confirm and meet you once you’re out. Drive was relaxed and the driver was friendly and helped load our bags in and out of the trunk. Highly recommend. 5 stars
I like how this company kept in touch with me in the days leading up to my pickup at the airport. I never had to wonder “Will the driver be there?” Very professional and a comfortable ride. A+
Excellent driver who was very friendly and knowledgeable. I also liked how easy it was to find our transportation contact who then set us up with our driver. It was a good experience and I would book with them again.
Good communications, on time arrival. Very professional. Made sure I would have no problems finding my ride once I left the airport.
Driver was not waiting and then tried to get us to pay of the tunnel. That is not what I would want for someone I booked this for.
I needed a booking for same day pick up. They were able to accommodate my last minute request. Thank you 🙏🏼
They arrived on time. They waited for me for over an hour while I was going through immigration. I am happy with everything.
Reliable driver and service despite the time of arrival 12am driver was there. Personable and very informative to key placed to go.
Never showed or called. Duid not answer phone for me or Viator rep. Left me stranded at the airport. Had to pay uber to get to hotel.
My private driver left me stranded at the airport without a ride to my Airbnb. I had to take a Taxi instead.
Arrangements need to be better because we had to look for the driver instead of them looking for us. We didn’t get any information how to locate the driver when arrived.
The driver never communicated with me and did not show up. Yet my credit card was charged. I was stranded at the airport late at night. I had arrange a new ride with someone I had no way to trust. Luckily he was a good person and took care but it cost me $120 US.
Edwin was there to greet us and get us safely to our hotel. Much appreciated. Nice service. Dependable and safe.
Our ride from the airport was pleasant. The driver spoke English and was courteous and helpful. The car was clean and comfortable.
Wasn’t a good experience, my flight was delayed and I communicated with my driver before that my flight was delayed an hour and he said it was fine and he will pick me up when I arrive. When I arrived I try to communicate with him and didn’t get an answer. Waited 45 minutes. Just got an Uber. Wouldn’t recommend. Wasted $40.
Not ready or waiting for us. Sketchy car Driver spent all of the drive texting and talking on the phone. Relieved to get out of the car
Terrible! Couldn’t get in contact with them and didn’t even use this service. Called an Uber, they won’t even refund me
Very happy with the service provided. Friendly driver, nice vehicle, and was ready when we got through immigration.
Did an amazing job with getting us to our final destination safely. Our driver also gave us information on great spots to visit.
Excellent service from our driver. Very knowledgeable and helpful. We will definitely recommend him to anyone
My driver was awesome. But you need driver that speaks English for your international clients. We couldn’t communicate often and I don’t speak Spanish
Our driver kept in contact with us from the moment my flight landed. He was courteous, respectful. A+ service from soup to nuts. I would highly recommend their service. Communication is key and he hit it out of the park. The only thing I would change is to have the driver pick people up UPSTAIRS as the pickup downstairs is VERY BUSY and chaotic.
Nice car, our flight was delayed, but the driver was right there waiting. A logged on to whatsapp when we got our baggage process was simple.
Great service, personable driver! My driver was on time and gave us amazing tips and recommendations. I would use her again!
Great service. Even when there was a hiccup, it was resolved without us even knowing. Great communication, driving, and patience.
Edwin was the perfect driver to pick us up. There was a bit of a language barrier, but that did not stop clear communication. Finding him was very easy after our flight arrived and he pointed out some points of interest on our way to the hotel. I accidentally left my phone in the car and Edwin brought it back to my hotel later. A truly great guy.
The driver and his team were friendly and professional. They were in communication with me via WhatsApp upon my arrival. We were delayed due to the long and slow immigration process and the driver waited for us without any issue. The driver was safe and delivered us to our hotel on time.
Transportation... safe...on time...friendly...helpful... would use again ... reliable S is most of viator transportation services
I had a perfect experience with a transfer from the Medellin airport, communication was excellent and my driver was wonderful—he patiently waited for me for a long time while I sorted out missing luggage. Highly recommend!
I had a very smooth pickup and drive. The driver was very communicative and helpful. I would highly recommend this!
Very nice and professional, Jorge was polite and kind, I would recommend your service always. The ride was smooth, we made the trip in good time.
Cool person to talk with. He even made sure he gave me as much information as I needed to have for a good time
Great experience! Driver was waiting and we got to the city very quickly. The driver was very pleasant and explained the history of the tunnel.
It was an excellent experience! Dylan was in communication with us at all times. The line at immigration on this occasion was two and a half hours long and Dylan kept waiting, and when we finally left the airport he picked us up in two minutes. He dropped us off in front of the lodging, I recommend him 100%.
Excelente servicio puntuales todo ok lo recomiendo muchisiimo se comunicaron a tiempo y estaban puntuales en el traslado
Monday through Friday 9 am to 7 pm EST
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