Nice beds, and room service. Restaurant with plenty space and spectacular pool and enviorement Breakfast. Buffet and a varietty of fruits,cheese breads pastries juice and regional food,
Hotel Intercontinental Medellin, An Ihg Hotel
Address: Calle 16 #28-51, Variante Las PalmasAvailability
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Facilities
Reviews
Extremely bad hotel. When we tried to check in, our room was not ready until 17:35. The TV in the hotel room does not work. The staff were extremely rude and also very ignorant. I’ve never ever experienced such behavior from hotel staff before. And the hotel restaurant staff at the ”italian” restaurant look at you like they want to kill you. Not joking. Extremely strange people. And NO ONE came to take our bags when we arrived with the taxi. Also there is no gluten free food, not even bread for breakfast. Even though prior contact. Very bad cleaning service as well. How on earth is this a ”5 star hotel”? Do yourselves a favor and DON’T book this hotel. Save your money and check into another hotel nearby.
I had the pleasure of visiting Tipsy Bird Bar at the InterContinental Medellín on June 8, 2026, and I have to recognize juan the bartender for providing such an outstanding experience. I ordered a red sangria, and without a doubt, it was the best sangria I have ever had. It was perfectly balanced, refreshing, and absolutely delicious. You can tell juan takes pride in his craft and pays attention to every detail. Beyond making an incredible drink, juan was welcoming, professional, and genuinely kind. He made us feel comfortable from the moment we sat down, and his friendly personality made our visit even more enjoyable. Thank you, juan, for making our evening so memorable. If you’re visiting Tipsy Bird Bar, do yourself a favor and ask juan to make you his red sangria—you won’t be disappointed!
This place needs work, first room black mold growing out the ceiling, 2nd room air filter completed covered in dust. It's wire mesh, that doesn't happen over night or within weeks. That's months of neglect and first room look almost the same. Unfortunately I didn't give anything else in the hotel a try. Didn't want to with how they kept the rooms. The 2nd room the floor was never cleaned the entire time I was there. There might of been some love fluids on the floor, or a drink who knows. Shouldn't have to guess.
I sent many prearrival questions none were returned. IHG guest service called them as well no answer. IHG Platinum member and no acknowledgement to my status noted nor any room upgrades provided. I am an Ambassor and this should have happened. I had to fight for it. No information provided about the hotel and its Club room for members. The first room was small and after I asked for the upgrade I got an old tired room but clean. As required by IHG standards the shampoo/conditioner was expired. No one offered to help move my stuff to the new room. The Italian restaurant was not open nothing said about the convience store. The buffet breakfast was good and plentiful. This is a Movich hotel property and appears the Intercontinental Hotel brand will be going away. The hotel could not provide me with a folio of my bill so I really do not know why. The IHG guest services could not get it either. It still can't be accessed on my app. I ordered a tour for an extra 1000 points and nothing has happened probably a Viator issue. I would not stay here again, they had way too many violations of IHG protocol. Stayed in January 13-21. The whole bad experience has bothered me for awhile now. If IHG responds to this with their typical responses I will be amazed.
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