⭐️⭐️ Disappointing First Experience This was our first time at Margaritaville Cape Cod. We were excited to celebrate my daughter’s 17th birthday, but unfortunately, the experience did not meet our expectations. I paid almost $500 for one night, not including food and other expenses. At that price, I expected much better service and hospitality. From check-in, there was confusion about a charge even though my stay had already been paid in full. Since it was our first visit, I expected some orientation about the resort, pool hours, activities, parking, and what was open or closed. Instead, I had to ask about everything. We weren’t given a map or activity information, and I simply did not feel welcomed. I also paid an additional $50 for a birthday package. In the room, there was only a small cake that did not look fresh or well-presented and ONE partially deflated helium balloon. For $50, this was extremely disappointing. For the amount of money spent, I expected a much more memorable experience for my daughter’s birthday. Sadly, I left disappointed and feeling the service did not justify the price.
Margaritaville Resort Cape Cod
Address: 1225 Iyannough RdAvailability
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Facilities
Reviews
Stayed here during a recent vacation. Room was great, bed was awesome and bathroom was top notch. It was a little noisy from the hallway during the day but that just might've been some loud guests passing by, didn't hear them at night. Did not opt for the extra water park but did go to the pool. It was very small and somewhat crowded. Figured the kids would be all in the water park, but they stayed blocking the stairs and the duration of the pool visit was the life guard whistling and yelling at them to move which was kind of entertaining. The pool could have been cleaner, stuff was floating around when I took a quick dip that grossed me out. They did give out free ice pops and other treats while I was there which was great. They had other amenities I didn't take advantage of like Line Dancing and a live podcast taping. I reviewed the Landshark in a separate review and was not impressed with it. Overall it was a nice stay and would consider coming back and maybe doing the water park.
We had a great stay! Check-in was quick and easy, and Sophia at the front desk was incredibly kind, welcoming, and helpful during check-in. She made us feel welcome and right at home from the moment we arrived. The room was nice and clean when we arrived, we would like to thank the housekeeping team for their hard work. Cape Cod hotels are generally expensive during the summer, but we felt the stay was worth it. Our kids also loved the complimentary marshmallows—it was a fun and thoughtful touch! Overall, we truly appreciated Sophia’s hospitality and the thoughtful details throughout our stay that helped make our family trip comfortable and enjoyable.
First time experience for my son’s birthday was amazing! Everything was great and the friendly staff elevated the wonderful experience! My son says be wants to come back again for his next birthday! Thank you for making his birthday celebration a memorable one for him and the whole family.
I’ve stayed here a few times over the years 5 in total this time the resort had been remodeled. We booked the jimmy buffet sweet the description of what the room had and the room received was different. The description said jacuzzi and fire place when there was not a bath at all just a stand up shower the sweet was 400 no fire place this place is for kids so I don’t understand why there wasn’t even a bathtub. Later that night around 9 pm i went to thw front seat to ask for a blanket the one they give for The one they give for the pull out couch was thin throw blanket, I was informed that all the house keeping was gone and they didn’t have any. I did however receive an extra set of sheets. All in all the waterpark was good. The restaurant was so so but great service the live band was awesome. After we checked out, I called to understand which sweets offer a Jacuzzi and fireplace place which I was told that none of them do anymore and when I Inform them that that’s what it says online the woman that took my call said oh well I don’t see that. Let me transfer you and nobody ever picked up the phone. All in all, it’s a decent place for kids just get a regular room. The suite doesn’t make any sense. My husband had sent me a screenshot of the description of the room before we booked I will attach the screenshot just approve that there were certain amenities that we booked for that were never offered.
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