Le Meridien Boston Cambridge

Charge $500 per night, take the responsibility to make sure it’s worth it!! Absolutely regretting our choice. Worst hotel.. Don’t waste your money! Marriott quality is going down for sure. Service is awful. The reception felt like a minimum formality who wasn’t interested in either welcoming or making the guests feel special. The hotel’s old, room is basic and even the pillows are worn out. Time to pay attention!

It was a great hotel for the task at hand. I stayed for one night and the location was central enough that it was easy to get around (used Blue Bikes). Rooms left something to be desired and didn't get any stand out service during my time...the concierge also did not add my loyalty program to my booking when she said she would...

1 star — save your money and your Bonvoy points We were told our room was “upgraded” thanks to our Bonvoy status. Let me be clear: this was either a flat-out lie or a confession that the rest of their rooms are uninhabitable. The “upgrade” looked like the lowest-grade room you’d find at any Marriott property anywhere — the exact same room, just on a higher floor. Complete BS dressed up as a perk. Then there’s the $25-per-day “destination fee,” charged for absolutely nothing. No service, no amenity, no justification — just a line item designed to pad the bill. The room itself was a museum of broken things. The TV didn’t work. The fridge didn’t work. The drawers didn’t work. Nothing in the space was modern, clean, or remotely nice. There wasn’t even a shop on-site to grab water or basic essentials. The breakfast was the most disgusting I’ve ever been served at a hotel, made worse by absurdly restrictive hours and staff who were openly rude. There’s no proper restaurant to fall back on. The bar? Painfully slow, and they couldn’t make 90% of the cocktails on their own menu because they were out of supplies. But here’s the part that crosses from incompetence into something worse: we instructed staff — verbally and in writing — not to enter our room. They entered anyway. That’s not a service failure. That’s a basic breach of trust and privacy. Avoid this hotel. Whatever they’re selling as an “experience,” it isn’t one.

Mouse in the house. We were sitting in the main bar area before the marathon and saw a mouse so often I was able to grab pics of it. That tracks with the relatively poor cleaning of rooms (garbage cans not emptied) and wear and tear. Did not expect this for 4 star prices. Service was fine but not overly helpful.