I took the disastrous Granada tour with them the previous day. The ignored me!!! I asked to can do this one and they never got back to me. And I tried to reach out to them in any way possible. Getting to Gibraltar takes forever because they stop everywhere!!! They should just stop in specific areas of the city/town, not in each hotel. When we get to Gibraltar, the tour guide informed to some of us “you only have the shopping tour.” So we were supposed to be there more than 4hs on our own just shopping! Really? So I paid this “tour” only to be a 3hs transportation to go and another 3hs to come back. It wasn’t the same tour guide, but this one was also a bit careless and messy. This agency is the worst!!!
About Activity
What's Included
Includes
- Local guide
- Multilingual escort guide
- Free time for shopping
- Transportation by deluxe air conditioned coach
Excludes
- Gratuities
- Food and drinks, unless specified
- Hotel pick-up and drop-off
Departure & Return
Departure Point
- Avenida de Andalucía 10. Bus stop nº11, in front of Caixa Bank.
Return
- Avenida de Andalucía 10. Bus stop nº11, in front of Caixa Bank.
Itinerary
Join us to spend a different shopping day in Gibraltar from the Costa del Sol.
Language Offered
Additional Info
Cancellation Policy
Reviews
If you want to see monkeys and more than town, book full tour air pickup a separate tour once in the town. Shopping tour only takes you to the town
Easy booked and everything was seamless. Tour guide was very good and the coach was spotless. The hotel for the trip was 75 euros each, however I guess that might have included the rock tour too. We just booked the shopping tour to Gibraltar not knowing there’s an extra tour to the top. That said our tour was 88 Euro for all three of us. We had a look around a few drinks and a great steak meal in Paparazzi Steak Cafe which was awesome. All in all a great day out along the Southern coastal road to Gibraltar. We normally book days out at the hotels we stay, however now Tripadvisor is worth a look too.
Great communication from the host prior and during the trip but the fact they ran the trip on the day of a national bank holiday for Gibraltar was a joke! Not one shop open for obvious reasons and the bars were packed with locals celebrating and the trip to the rock was over a 4 hour wait which when you only have 3.5 hours in Gibraltar till pick up you kind of have had a wasted day. Other travel companies blocked out the BH date I’ve since found out shame this one just wanted to take people’s money without the important info.
My opinion about the trip from Torremolinos to Gibraltar: One positive aspect of the trip was definitely the driver and guide (I believe his name was Francisco, a gentleman fluent in Spanish, English, and French), who did their job professionally. The guide entertained us with his jokes and ensured a good atmosphere despite some frustrations from the group. Unfortunately, I'm afraid the positives end there. We boarded the bus in Torremolinos at 7:25 AM and arrived in Gibraltar at 11:10 AM. According to Google Maps, the journey should take 1 hour and 40 minutes for 123 km. The bus had too many stops, and combined with the traffic, this made for an unbearably long ride. As a result, we only had about 4 hours in Gibraltar (instead of the advertised 5 hours), so we had to rush through our visit. Part of the delay was also due to some travelers who ignored the requirement to bring their documents. To avoid such situations in the future, perhaps you could emphasize, in bold, underlined, and highlighted in red, that documents are mandatory when confirming the trip. It would also be sensible to send participants an email, Viber, or WhatsApp message with the guide's contact information a day before the trip, so they can be reached if needed. We arrived back in Torremolinos at 6:58 PM, tired and with mixed feelings. We were happy to have experienced something new but also disappointed that it didn't fully meet our expectations. If you embark on this trip with the mindset that you'll be spending about 8 hours on the bus, you won't be disappointed! :)
The write up implied that this was a direct shopping trip. When I enquired regarding a hotel pick up prior to leaving Canada, I was told that it was not possible. Consequently I spent 22 Euros on a taxi to the start point only to see folks picked up at my resort and almost 3 hours of pick ups at numerous other hotels. In addition, there were about 4 different tour groups on this packed bus which broke off to smaller buses once we all arrived in Gibraltar. I was dropped off at my hotel on my return but it made for a very early start as I left my hotel at 6 AM instead of pick up at 0740.
We used this tour to take us to Gibraltar only. Excellent coach journey to and from Torremolinos. When we arrived we were dropped off at the bus station and advised where the shops were. We made our way along the Main Street and met the local tour guides who were offering a three stop guide up the rock for just £25.00 pp. Our guide was wonderful and gave us a history lesson en route. We stopped to take pics and had a fantastic time with the monkeys. Our guide had nuts and were were able to have our pictures taken. I think this was the best tour for us as people on the full tour were impressed by the pictures we shared. Excellent value all round.
The coach guide seemed very unorganised,lots of waiting around and not very personable. The minibus guide was quite the opposite,friendly and knowledgeable Overall the tour was very good
Gibraltar is well worth a visit for a day plenty to see and good duty free shopping. Particularly enjoyed the caves and monkeys up the rock.
Nice easy coach ride to Gibraltar our guide was really friendly and helpful. Would definitely recommend going.
The journey by coach took 3 and 1/2 hours each way. There were no comfort stops which frankly is ridiculous. I have used your service in several countries but this experience would not encourage me to use your services again. In addition the guide was very poor.
A comfortable coach with aircon, which was needed on such a long trip - we got on in Torremolinos. As we had been to Gibraltar previously, we stayed in town. Lots of duty free priced bargains to be had, so we were happy. All in all, we had a good day.
We had a great time, the bus was comfortable and air con was a god send, we even stopped halfway for a coffee break. Paco our guide was informative, told us how to get to the centre and where to get back on our bus and at what time, we travelled from Carvajal to get picked up at Fuengirola and they offered to drop us back in Carvajal
Pick up up on time. The Guide was lovely. Had a fantastic time. Well worth the money. I would use them again. Gibraltar fabulous. Passport control was long but that’s ok - keeps us all safe.
Anyone boarding the bus in Malaga please note you are first to be picked up. You'll be traveling for three and a half hours before reaching Gibraltar.
A very enjoyable day trip. Guide very knowledgable. We've been on 2 previous occasions so didn't go on the rock tour but those who did appeared to have a really good time.
duty free shopping a must, trip around the rock was fantastic with rock tours. Just go you will not regret it.
Love all the tax free perfumes and after shaves and tobacconists the prices were fantastic weather was great shopped out
Fabulous resort the weather was exceptional, our Hotel looked great but let down by having to buy silly things like coffee tea or water even though we were on half board & if you wanted to take pictures from the roof top you had to buy a beverage which they "forgot " to mention when we booked also if you wanted to enjoy a morning drink in your bedroom you have to hire a kettle & is a basic emenity in 95% of hotels in the world the Hotel in question is The Grand Cerventes in Torremolinos. We liked the hotel just not the penny pinching we encountered considering the cost & would look elsewhere in the future. The food at the hotel although palatable was rather un imaginative & quite tasteless after second day we never eat at the hotel again, eating out was far better & thoroughly recommend Bailey Irish Bar nr the Clock Tower very fair prices & great home cooked food that was excellent can't be beaten on quality & amazing host's.
In all fairness, I only booked the Malaga Shopping Trip as I wanted to see the Barbary Apes and visit the other Rock, as I'd lived on the rock in Montserrat (Caribbean) for 16 years. The bus arrived at in a timely manor and was comfortable. The German guide was very precise, in the way only Germans can be, and didn't like the fact I couldn't show him my ticket - I explained I had no wifi on my phone. (Not because I couldn't afford it, but because the phone is new and I don't know what I'm doing with 4G so couldn't get it to function. I didn't tell the guide this and think he assumed I was poor as I like to travel incognito and am not rich anyway). It took ages to pick up people all along the Costa Del Sol and we finally arrived in Gibraltar at 10.20, about 3 hrs and 20 mins after we left Malaga. We were given till 3pm to either pay (again) for the shopping tour or go on the bus's own tour of the island. Mr guide did his best to sell us the tours (I had explained I had no interest in shopping (he thought I wasn't taking it because it was too expensive - 25 euros to be guided around a few touristy shops is too expensive, but the truth is I hate shopping, hate it) , but he didn't get I preferred to do my own thing, necessary as a photographer, and not wanting to go on the tour. I found John Guy hanging around in a square and in fact paid him to take me to see the apes. John is famous for his singing of 'If I was a rich man' with ape accompanists (BBC) and was also shot on film in the Bond film, 'The Living Daylights'. I am famous for talking about goats and a hostel in Montserrat during Hurricanes Irma and Maria (BBC etc) so we had a bit in common. I had been planning to catch the cable car up the rock, but it was about to be closed due to high winds. A friendly cop (actually, Johns Uncle Arthur) informed us. Nevermind, I got to take a photo of John's Uncle in full police uniform on a motorbike....with his very own rabbit ears. We didn't go all the way up the rock as we both had limited time and it was more interesting to play with the apes, though you musn't touch them first the park ranger explained. They like to be in control. They are golden apes and have orange coats. There is a monkey in charge of the States who also looks like that, I'm told. However, John had trained a female ape to jump on his client's shoulders which gave me a bit of a fright. It was also a bit smelly, but had a soft coat and beaufitul golden fur. It sort of ambushes Johns' clients. One minute you're talking to John about the weather, the next minute you've got a parrot on your shoulder, sorry, I mean a monkey. Aaaaaargh. Pirate! Anyway, so that was what I did on my shopping trip to Gibraltar. I did buy a fridge magnet with a map of Gibraltar, Spain and North Africa on it, complete with lucky coin, and a nice solar charged revolving hummingbird on an artificial sunflower. So far, it's either not sunny enough to charge in the UK or simply it doesn't work and I was ripped off. Gibraltar is a rather odd place and the people seemed somewhat strange. I did like the man whose dog played the piano by hitting the keyboard with its head outside the church or Cathedral in Main Street. G and T's, taken with my breakfast and as a substitute for lunch, having eaten friend bread for breakfast at a rather overcrowded establishment, turned out to be 6 pint buckets. They do things a little different in Gibraltar! Drinks are cheaper that than the UK, food is more expensive (I think though I only had bread and avocado so don't take my word). We were told to be back at the bus at 2.45pm to leave at 3pm. I got there about 2.40pm and nearly everyone had already returned. So don't know if that was a comment on shopping or touring Gibraltar. I would recommend their tour as it was about the same price as mine, but I would recommend finding John Guy hanging around just past the Cathedral as he is an interesting guide and good at his job. I could probably have got a bus myself to Gibraltar for less, but this was the relatively laziest way to get there. Make sure you phone them to confirm as I would never have found the meeting place without their direction in Malaga. As for their tour guide, he seemed quire kind, but you can never judge a book by its cover! He was definitely German.
In July we stayed in Malaga, and while there we included Gibraltar Shopping and Tour experience. As usual, we did all our booking prior to our trip to Malaga, so we can get only the best for our budget. And that trip to Gibraltar for 3 persons just cost my family of 3 a good £60. Just Gibraltar Shopping Shuttle we booked with Get your Guide online. The normal pick up time is 9am and it depends from where you are coming from which you can select from the time you are booking online. The pick up time is on the dot. You have to be there where and when is due. As time for them is very important and so as for you to get more and longer experience of the magnificent Gibraltar. The earlier being in Gibraltar the better so you get to see more of Gibraltar. Shopping could be secondary to your agenda, as Gibraltar in its prominent site starts with the Rock... plus many more that you can see and experience. There will be rides available for tourists in the area and it will depend on you with your time to decide whether to take their offer for their price. But whether you are paying extra more for your tour for the time you have or you can manage to walk the entire tourist attractions in Gibraltar. It's all worth your experience. So I suggest to check all your possibilities to get the most for your budget from online booking. Always consider your time and how money will play to manage your experience of Gibraltar both for Shopping (tax-free, yes it is without tax!) and tour (be amazed at the wonder of its nature... to name a few, there's the Rock, Michael's Cave, meet and greet with the macaque on top of the peak and see the magnificent view from the top...) That is Gibraltar Shopping and Tour. There is one thing that you must have with you though! Don't forget to bring your PASSPORTS with you. With that, you are all good to go.
Today we took a trip to Gibraltar with your company Julia travel. We just had to write a review of our experience of this. We cannot praise our tour guide, Jesus, highly enough! he was outstanding in his friendliness and his humour was a delight. We live here in Spain and go regularly go to Gibraltar (we like the shopping there) So we have had some pretty awful and some very good experiences of tour operators and their staff. We have to say that Jesus was so knowledgeable and made our day just wonderful. And it was not only our opinion, we heard many passengers comment on how nice they found him. Well done Julia tours and please keep Jesus with you, he is a marvellous asset to your company. Lois & Dot Guest, Fuengirola.
Picked up at 7.30am, took roughly 3 hours to get there which you expect picking up at other hotels and resorts. What I didn't expect was to have to be back on the coach by 3.15pm which meant you rushed everywhere conscious of the pick up time. The experience in Gibraltar was not to be missed just a shame we had so little time there.
<p>This was a great trip, the coach was prompt, the driver and guide Barry great and very helpful. They made the trip very enjoyable<br/> and even dropped us off nearer our hotel than where we had got on. Great service</p>
<p>Bus did not arrive on day of planned tour.Waited one hour.Had to go back to hotel to contact tour operator who said they had gone to different pickup point!! Thankfully we could go the next day but really we had wasted at least 2 hours of a day and had to rearrange other plans.Not good enough no real apology.When we eventually did tour it was fine but you really need to do rock tour.Overall trip good but rather expensive for what you got.</p>
<p>Good quality coach, friendly, knowledgable and multi-lingual guide, good value trip. Thats all you need to know really !</p>
<p>The tour served its purpose in that it took us to Gibralta and back. However the coach was 30 minutes late and we spent 2 hours each way picking up and dropping off at hotels in the resort which more than doubled the travel time.</p>
<p>Bus picked me up at Hotel within a few minutes of stated time. Coach very comfortable. Quite a long delay at the border as the Spanish continue to make an issue, but still had a full 4 hours in Gibraltar. Guide friendly and informative. Excellent value for a day trip.</p>
<p>A BRILLIANT DAY OUT . coach very comfy nice driving. lots of shops what more could you ask for GO THE VIATOR WAY ITS THE BEST</p>
<p>The pros - Gibraltar is lovely, excellent for duty free and worth a visit.<br/> The cons - The bus took 3 1/2 hours to get there from Torremolinos by the time we had made all the pick up stops, so we got to Gibraltar at midday and we had to be back on the coach at 4pm. Booking it as the shopping tour, you basically just get the bus fare included and that's it. We were dropped at the bus station but not given any map or directions of where to walk to the town, which is a 10 minute walk each way to the square. We just about had time to do the cable car ride up to the rock, lunch and a quick look around the shops, which actually closed at 3pm on a Saturday.<br/> Summary: Whilst we had an enjoyable afternoon, it was a rush in the 4 hours we had there. More information would have been appreciated.<br/> Tips: Do not go on a Saturday as the shops close at 3pm. Get a map from the tourist office for free rather than paying £1 out of the machines. If you are not an independent type of traveller, book this trip with the rock tour etc included. Finally if you want more than 4 hours in Gibraltar, consider other options.</p>
<p>Guide not as pleasant as last year told pickup was 8 45am guide came and got us from breakfast at 8 35am told us that we were late and pickup was up the road we had only been on the coach 5minutes and stopped for a toilet break in the dirtiest garage/cafe with toilets so disgusting you couldn't use</p>
<p>Too much time wasted on the way to Gibraltar, including a 25minute stop at a motorway service station, which left only 3.5 hrs. in Gibraltar</p>
<p>We were picked up right on time from our hotel and it was a problem free trip. Only negative was the number of times we had to stop and collect people on the way, which meant the trip to Gib rook nearly 3 hours. Having said that our courier was great, and we felt very safe in Pedro's hands. We had 5 hours in Gib so it was a worthwhile trip, and particularly pleasing to think we had booked it from the UK!!</p>
<p>very good trip....... had a great day ......... excellent value for money will be booking with viator again</p>
<p>shopping trip to Gibraltar went without a hitch. Coach arrived at our hotel at time arranged.<br/> Good Service from Viator. Will definitely use you again</p>
Do the entire tour it is worth it to see the caves and the monkeys/apes I upgraded onsite and was glad I did After the full tour there is enough time to shop Do not miss the glass blowing factory in the shopping area
after few phone calls to ensure pick up .things were fine....enjoyed the trip ..pity it was not a little bit longer...only there for four hours ,would go again ...
The trip was reasonably price per person, 24hr confirmation was good customer service and pick for the coach wasnt that far to connect with. The pickup points takes up quite abit of time but otherwise its nice to see different places along the route.
Coach was OK. We were glad to be last picked up. The guide was friendly and shared information well. Could have done with longer in Gibraltar.
I understand that their was a problem with the coach. Hotel was phoned for me to go to another pick-up point quater mile away across a busy road, not at hotel as planed. Eventually arrived 40 minutes late. We stopped for comfort break after driving 15 minutes.
First class! Very good value when booked from the United Kingdom!
Truly amazing, and breathtaking. Can't wait to go back there!
The tour is too short! You arrive at 11:00 and have to leave at 3:00. Some people were there for sightseeing, and there is no point in leaving that early, considering the early start. Heading back at 5:00 would have made more sense. Four hours isn't even enough time for the serious shopper. I wouldn't do it again, simply because there isn't enough time to do what you went there to do, whether it was sightseeing or shopping.
The bus was three quarters of an hour late picking us up, which meant that we did not have long enough in Gibraltar. We then spent from 10am to 10:45 waiting to enter Gibraltar via customs.
The tour was certainly worthwhile doing. Our guide was extremely informative and helpful. The only down side to the whole day was the fact that the coach had 17 pick up stops along the way and we were number 2. It would have been much easier to collect people from a cluster of hotels by mini bus and bring them to the main coach. This would have saved a lot of time and we would have had more time to spend and enjoy Gibraltar.
Excellent service and the price was worth it
Unfortunately, the cable car was closed so we rode the minibus that only stopped at two places (10 and 20 minutes respectively) not what we expected! Another thing that bothered us was that at the border control they wanted us to leave fingerprints which we refused because it is not (so far) mandatory! After a while we were let through though, was a bit sour on some people!
As an excursion I wouldn't call it, although it has an accompanying guide who keeps explaining all along the way all the areas, the shopping option that we took is free time in Gibraltar, quality price very well
We went as a family to do shopping and make the kids feel like being in England! The truth is that it gave us time to everything, shopping, eating, walking, seeing the boats. Next we'll go and visit the monkeys and the cave. Good thing the bus had air because it was still hot.
I paid money in advance and just wasn't taken away. Driver claims I wasn't there. Although I have photos as proof. I was at the agreed meeting point at 7:20 in the morning. There were 3 buses. No list had my name on it. Even though I had confirmation in my hand that I paid. Nobody had taken me. When asked to clarify this with the office, only the answer came ' Not my problem' . The money's gone and the vacation's been ruined. I'm a cancer patient and I was so looking forward to it.
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