We recently visited Four Seasons Resort Seychelles on Mahé and, unfortunately, left feeling quite disappointed by the overall experience. We started with lunch at Kannel, where the service was initially very good. We would particularly like to recognise the buggy driver, who was genuinely warm and welcoming. When we mentioned that we had recently stayed at Four Seasons Desroches, he thoughtfully suggested that we speak with the resort, as there can sometimes be gestures extended to guests who have stayed at another Four Seasons property. It was a small interaction, but one that felt genuinely hospitable. The food, however, was fairly average. The pizza was good, but the tiramisu was disappointing and barely touched. We explained that it simply wasn't to our taste, yet the interaction felt rather transactional rather than focused on our overall experience. The real disappointment came at the beach. We completely understood that we were not staying at Mahé and had no expectation of special treatment. We simply asked whether there might be some flexibility given that we had recently stayed at another Four Seasons property. The beach attendant initially welcomed me warmly when she heard about our stay at Desroches and kindly offered me a sunbed. I was completely transparent that we were not staying at Mahé. When my partner joined me, however, her attitude changed noticeably. After asking for my partner's surname and apparently realising that we had stayed at another resort between our Four Seasons stays, the warmth disappeared. She did not offer my partner a sunbed, a towel or any assistance, despite it being obvious that we were together and sharing the same bed. Instead, she stood nearby chatting with another member of staff while repeatedly looking towards us. Whether or not they were discussing us, it certainly felt that way. The experience was uncomfortable enough that I wanted to leave immediately. My partner and son were swimming and wanted to stay, so we remained. This was not about the price or access to the facilities. It was about the sudden change in attitude and how unwelcome it made us feel. What made it particularly disappointing was our recent week at Four Seasons Desroches, where the service felt genuinely warm, personal and effortless. We felt valued simply as guests. That is what we associate with Four Seasons. Unfortunately, our experience at Mahé felt very different. The property is beautiful, but true luxury hospitality is ultimately about how you make people feel. On this occasion, we did not feel welcome, and the experience has unfortunately left us unlikely to return to this property or recommend it to others.
Four Seasons Resort Seychelles
Address: Petite AnseAvailability
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Facilities
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Honestly, these were among the best six days I’ve ever experienced. This resort is truly beautiful, with exceptional service and attention to every detail. A special thank you to Mohammed, Mehdi, and AJAY for making our stay so memorable. Their kindness, professionalism, and genuine hospitality made a huge difference throughout our visit. They gave us a wonderful impression of the high standards and outstanding service that Four Seasons is known for. Thank you for an unforgettable stay—I can’t wait to come back!
I was there for 3 nights with my husband and 2 children. We loved it!!! We were in a gorgeous, very Spacious villa (116) with a big swimming pool and breathtaking views. The beach was absolutely beautiful. We loved the hotel’s vibe, with picnic tables on the sand and swings at the beach. The spa is worth a visit, the restaurants were really good and the staff could not have been Nícer! A special shout out to Bianca, Edward from Guest relations and Rosita Aglae. Thank you for making us feel at home. We will be back!
My boys and I stayed at the Four Seasons Mahe Seychelles for 5 nights in the 2 BR Hilltop Villa and I must say that this was the nicest property that I have ever stayed at. The views from the villa were nothing short of spectacular. We looked out over the beautifully white sandy beach, turquoise waters and mountainous islands in the distance. As part of our villa experience, we were assigned Jim who anticipated every need we might possess. He was always around while still giving us our privacy. He drove us everywhere on the property whenever we asked and made all of our dinner and excursion reservations and, even if we were initially unable to get a reservation that we wanted (because I asked for it so late), Jim worked his magic and always managed to get us in. He was professional and always so polite and such a hard worker. He made our stay immeasurably better- thanks Jim! As part of our experience, we had an air conditioned dining room and family room where we could take meals or watch movies. We also had a huge pool, hot tub, spacious A/C bedrooms and bathrooms which had every amenity you’d want. It was so relaxing just hanging out on a chaise lounge on our deck and looking at the stunning view. We also spent time at the beach which was gorgeous- and the staff was so accommodating and moved our chaise lounges wherever we wanted them and were always available to take whatever food/drink order we asked for. There was a huge pool which we used to just hang out in or for me to do laps. Lots of free water sports- the highlight was the snorkeling right off our beach that had the most amazing colored fish which hung out around the corals- as well as table tennis, an oversized chess set, basketball, soccer, volleyball, etc. The food was terrific with plenty of choices for everyone- a great steak place, Japanese, Indian, Asia, etc. The chef, Merbin, made sure that I always had delicious vegetarian options and presented the best dinners and even shared his cooking tips with me! We had everything that we could possibly want and only left the property once to go on a sunset helicopter ride that Jim was able to secure at the last minute. Candidly, we never wanted to leave- a huge thanks to Jim, Merbin and everyone at the Four Seasons Mahe for the best vacation ever!!
I recently stayed at the Four Seasons, and overall it was a very enjoyable experience, especially in their villas. The villa itself was absolutely beautiful—spacious, private, and very well maintained. It truly delivered the luxury and comfort you expect from a Four Seasons stay. The service in the villa was excellent. The staff were attentive, friendly, and made sure everything was taken care of promptly. However, I did feel that the service in other parts of the hotel didn’t quite meet the same high standard. While still good, it wasn’t as exceptional or consistent as I had expected from a brand like Four Seasons. One of the highlights of the trip was definitely the snorkeling. It was incredible, with clear waters and vibrant marine life. A special mention goes to Samuel, who really stood out with his professionalism and enthusiasm—he made the experience even more memorable. Ian was also fantastic and deserves recognition for his great work. Overall, despite the slight inconsistency in hotel service, everything else—from the villa to the snorkeling—was excellent, and I had a great stay.
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