Had an amazing stay here. An unforgettable vacation. Thanks to the team, specially Steve (Concierge supervisor) who helped me make my vacation even better. The location is incredible! The views are breathtaking and the facilities are just right. I was looking for a calm place to just disconnect from cities and crowds and this was the right choice. Definitely coming back again.
Fantastic food, service location!!! We had 9 nights half board. The room was very comfortable and super clean. We had a bottle of water per person every day in the room. The food everyone was amazing! Near by you have not only the beach but a stunning Lagune that goes to another beach! The pool was fun with cocktails and nice places to lay down and chill. I can only recommend this resort!
My stay started with a very disappointing experience. I was assigned a room in a very noisy area, which made it difficult to relax and enjoy my stay. I immediately requested a room change, but I was simply told to wait. Unfortunately, the waiting time was unreasonably long, with no proper updates or urgency from the staff. To make matters worse, I was told that if I wanted a better room, I would have to pay an additional fee for an upgrade. What made this even more disappointing is that I had just come from another resort of the same category, where I was upgraded immediately as a gesture of hospitality without any extra charge. I wasn’t asking for anything extraordinary—only a quiet room to enjoy my vacation. For a hotel of this standard, I expected much better service, greater flexibility, and a stronger commitment to guest satisfaction. Unfortunately, this experience did not meet those expectations. I am still staying at this resort, and honestly, if I had the option, I would move to another resort immediately. I truly regret choosing this property and expected a much higher standard of service and hospitality from a resort in this category.
An absolute paradise with world-class service! "I’ve been staying at this beautiful resort for three days now, and the experience has been flawless. The overall service is the best, thanks to the entire staff who are all doing a fantastic job. A special mention must go to Ahmed—he is incredibly sweet, professional, and always greets guests with a genuine smile. While all the staff members are great, Ahmed’s outstanding service truly stood out for us. Fantastic resort!"
Highly recommended✅✅✅✅💯 We stayed at this hotel from July 1st to July 5th, and everything was absolutely perfect. From the moment we arrived, we were warmly welcomed by the friendly staff. Our room was very spacious, spotless, and the bed was incredibly comfortable. The staff were exceptional, they checked in with us every day to make sure everything was okay and asked if we needed anything. The breakfast was outstanding, with a huge variety of delicious food, fresh salads, desserts, and they even prepared fresh ramen on the spot, which was amazing. The hotel is located right in front of the beach, and the large swimming pool was excellent. We honestly couldn't find a single fault with this hotel. Highly recommended, and we would definitely stay here again!
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email