He was Very prompt and courteous … Met us outside of baggage and dropped us at the door of the hotel
About Activity
What's Included
Includes
- Private transportation
- All Fees and Taxes
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- PLEASE, ONCE YOU EXIT FROM THE BAGGAGE CLAIM ZONE AND GET TO THE ARRIVAL HALL, CALL US OR GET IN TOUCH VIA EMAIL IF YOU CANNOT FIND YOUR DRIVER.
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Best way to get from the airport to the hotel. Punctual and professional. The driver was waiting for us right where we exited out of the terminal. Easy
Carlos was an excellent guide! He was pleasant, prompt, accommodating and very knowledgeable about the city of Barcelona. I can give him my highest rating!
We needed to go outside the terminal to meet the driver, but he gave directions for us to follow. The vehicle ordered was correct.
Prompt. Good communication. Although the driver did not speak English, the text updates kept us moving in the right
It is always good to have someone meet you as you arrive and depart the baggage pickup. There was no one there exactly as we arrived but the service answer messages and quickly connect us with our driver.
Amazing service, we were running a few mins late due to delays on our baggage and our driver waited and ensured he found us. Very grateful! highly reccomend!
Fast and efficient, no complaints. Would use again!! Arrived on time and got us to the airport in plenty of time… Great service. Thank you
Our flight was delayed and the communication with the company and the driver was excellent. Our driver was excellent he spoke enough English that he pointed out some sights on the way! Pleasant experience overall!!
Our plane was extremely late arriving in Madrid from London but the car transfer company had advised us not to have the car at the airport on the expected landing time and they were right. When we landed I contacted Viator and they responded immediately to reassure us the car would wait. Sure enough Louis was waiting and that was such a relief at 1am! Thank you for a great transfer service - highly recommend
Drivers sign was too small. Should be iPad size and not iPhone size. I had to call to be sure driver was on his way.
Good communication while waiting on us at pick-up. No chit chat and not particularly friendly, but a smooth ride and no issues. Good experience.
The company did not pick us up!
Driver met us upon arrival at airport with our names and off we went to hotel, very efficient and on time !
On time. Courteous and knowledgeable driver. Clean vehicle. All good!
Virginia, our driver, showed up on time. She was wonderful. Even though our street was blocked off by a large truck, she parked her van, walked to our AirB&B to get us and even carried some of our luggage (despite my protests). The van was clean and in excellent condition. The ride to the airport was fast and she helped us with our luggage curbside. Highly recommend.
Amazing service, very happy with the driver and the service provided. Everything went super smooth and easy. When meeting the driver I received a message confirming that i’m with the driver, it made me feel extra safe and if anything would happen i could reach someone. 10/10 would recommend!
We were collected by this company as part of our hotel booking we used them for our return transfer to Madrid Airport. This was quite challenging as we had 3 suitcases in terminal 4 to collect and then on to terminal 2 for departure. They were so accomodating and will most definitely use them again five stars 🤩
Daniel was excellent. Stayed in contact the entire time. Pickup leaving the airport was a little confusing but he happily walked us through where to meet him via FaceTime. I wouldn’t hesitate to use the service again.
Exceptional service and communication from first inquiry and any question we had. Driver was very pleasant and helpful with our MAD airport pickup. Have booked a return transfer from our hotel with confidence and no concern. Book a car, avoid the airport chaos, Taxi2Spain is great.
The driver was polite on time and got a sore destination fast the vehicle was clean highly recommend to use the service again
Our driver was great. Gave us good recommendations to places we could go see. The driving was good and we was able to get to our destination safely.
Great service. The driver and contact were professional and committed to the very end. I highly recommend them.
Simply was not pick up. Called the no provided in the confirmation letter, they said that they have never received the booking .. so we ended up taking the taxi and paid again. Very disappointing!!!
Nice trip. very kind and available for communication. A perfect ten. We will definitely ride with you again. comfortable vehicle
Great communication, driver ready and waiting when we arrived & nice smooth journey to our hotel. Would recommend this service x
Very good experience and comunication, we found pur driver out of the arrivals of the airport with a sign with out name. He take our boxes
Driver was on time and very pleasant. He offered to take my luggage and opened the doors for us. I would definitely use your service again.
Waited 15 minutes for the driver and then when he did show up, he barely greeted us and did not offer to assist with any of the luggage. Made zero effort. Walked very slowly to the car while on his phone. Maybe just this driver, but not impressed.
There was a little problem but the driver solved it brilliantly so we arrived at the airport in time with no problems Perfect
If one has checked baggage, request the driver 45 minutes wait time to start 30 minutes after plane lands...
Very kind driver, excellent and clean car and also very punctual, the flight was delayed by the airport and he was communicating with us all the time
The Entire process was seamless. We were met right outside of baggage claim with an easy to see sign. Driver was friendly and got us to our destination with ease. we recommend this highly.
I do NOT recommend booking through Viator for airport pickup! The 24 hour cancellation applies even if the provider doesn’t have any drivers available when your flight is delayed. AND Viator will not apply that payment to another provider. Our flight was delayed with mechanical problems for 10 hours. I notified the provider when we were deplaned that there was a delay and I had no idea how long it would be. I also notified Viator at providers request. When we were told to board, flight was back on, as soon as I knew what the arrival time would be, I called Viator customer service. It sounded like she worked from home - very noisy background with people coming and going. She contacted provider and discovered they had no drivers available at that time. I was told I would not get a refund because cancelled within 24 hours of original time. I did not cancel - the provider did. Would not allow me to use the funds toward another provider. It took about 10 minutes if her searching for another provider (while I am now sitting on the plane about to have to hang up) when it became clear she was searching for providers to take me to the airport instead of picking me up! If use Viator, realize that if all goes well - great! If you encounter flight problems, you could very well lose your money and pickup service like I did.
On time, good communication with driver very helpful took our suitcases to the car going the apartments dropped us right outside
Driver was punctual, helpful and kind. He pointed out landmarks of interest. Helped carry baggage in and out of taxi. Would use this company again.
It was a very good experience and driver was great. Picked us on time and vehicle was big. Constant communication with the company. Need to let us know they would be picking us up right when you come out of the baggage claim area.
Easy. Fast. Organized. We picked up our bags and were met promptly by our driver. I would use this company again.
Laura is a wonderful driver, she is thoughtful and very kind. I recommend her 100%, she was very attentive and willing to contact us immediately we arrived to the airport.
Although I was ultimately unable to make the trip to Spain due to airline-related issues, I want to express my sincere gratitude to this team. They accommodated every single one of my requests with professionalism, responsiveness, and understanding. Despite the disappointment of not being able to travel, they made me feel supported and confident throughout the entire process. For that, I am truly thankful.
Good service, safe airport transfer and friendly driver. We landed after midnight, and even had a flight delay, but the company tracks the flight and the car was on time at the meeting point. It was very reassuring to know that we had organized transport. We had a little trouble finding the meeting point, but we called the phone number from the reservation and the driver found us. A small recommendation to specify in the reservation where to go or to have navigation.
The driver was waiting for us as soon as we got out of baggage claim. They also had a car seat for us for our toddler. Would definitely use again.
Great! It works! Easy to find the driver and they answered the whats app call quickly! Good experience! Careful driver!
It was a smooth experience from the Airport. Our flight landed about 30 mins early but our driver Pablo was available and gave us a call by the time we finished immigration and directed us to the pick up point. It was a smooth ride into madrid after that in a comfortable van (for 6 people).
Our transfer from the airport to our hotel was made so simple after a long trip. After picking up our bags our driver greeted us outside baggage claim for an easy transition to our hotel with ease and comfort.
Very good driver, Yamil Wala Tour, friendly and amiable. He also pointed out the important buildings we had passed. I recommend the service.
Driver arrived early. Vehicle was clean. He politely loaded all our bags (we were a group of 5 women). I'd recommend this service but did feel it was a little pricey.
The organization of this transport service was excellent. Several hours before our pickup time we got asked the number of people and suitcases with their sizes in order to fit everything in the car without any issues. The driver was really polite and maintained contact via WhatsApp when we arrived in the airport to meet him. Highly recommend!
Darío was super friendly and kept in communication with us all the time. We talked to a few drivers because they were arranging fast pick up. Very good services. I will recommended and use it myself again.
The transfer was fine. The driver couldn’t enter airport property so they were waiting in another spot. They didn’t communicate where that spot would be. Luckily someone called me. We would have liked someone with a sign when we walked out of customs, but I guess for the price we didn’t get that. Be prepared to collect your bags and walk a bit. The driver lifted all our bags for us!
Monday through Friday 9 am to 7 pm EST
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