Overall, I'm satisfied with my stay. I was given an 8-floor room, providing me a wonderful view of the city, especially at sunset. The bed was comfortable, as well as the many pillows I got. The doormen are very helpful and courteous. I ordered breakfast, it was an all-you-can eat one costing 14 eur. The selection of meals was good but I still find it a bit pricey. The only complaint I have is the bathroom - the drains were rusty and old. Additionally, there was very little light, making it almost impossible to do makeup.
Hotel Praga
Address: Calle Antonio Lopez, 65Availability
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Facilities
Reviews
Very disappointing!!!! ๐ฎโ๐จ๐๐๐๐๐๐๐๐I made a reservation at Hotel Praga in Madrid through Booking.com because the offer clearly appeared to include free cancellation. However, as soon as I confirmed the reservation, approximately 430 euros were immediately charged to my account, which was completely unexpected. At that time, I had not yet received my visa decision for Spain. Unfortunately, my visa application was later refused by the Spanish authorities, making it impossible for me to travel or use the reservation. I contacted both the hotel and Booking.com several times in the hope of finding a fair solution. Sadly, the hotel kept referring me to Booking.com, while Booking.com directed me back to the hotel. I felt as though I was being passed from one to the other without anyone taking responsibility or trying to help. This amount of money is significant for me, and losing it has been extremely disappointing. I have been a loyal and regular customer of Booking.com, which is why I expected much better customer service and support in such an exceptional situation. I sincerely hope that my case can be reviewed once again and that a fair solution can be found. This version is suitable for sending to Booking.com, the hotel, or including in a formal complaint.
- A big hotel near the big park. They have a nice buffet breakfast but seems the nice fruits will run out after 8am because the Spainish start eat later. - Good location to been around Madrid. - Nice room, big bed and big bathroom too. Sometime you can sleep more because you can hear people check out early.
The location is decent, it is not central but there is a bus stop nearby. The metro is 15 minutes away. The rooms are acceptable, but the bad part is that the windows do not close properly and you can hear the traffic outside. The good part is that you can leave your luggage with them if you want to visit and come back to get it later. The breakfast is decent, you can find something to eat, the coffee is not good at all.
The bathroom design in this room is honestly unbelievable. The toilet is placed so close to the sink counter that they literally block each other, making it impossible to sit normally on the toilet. I had to turn sideways just to use it comfortably. This is not just inconvenient โ itโs a serious design flaw. Iโve stayed in many hotels and have never seen such a poorly planned bathroom layout. The room itself was acceptable, but the bathroom experience completely ruined the stay.
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