We have a very spacious room with a view. I did notice some minor damages here and there due to wear and tear and it’s true that the soap pump doesn’t work well. I should have brought this to their attention which I am sure they will immediately take care of it. On the whole I am satisfied especially with the hotel’s friendly and helpful staff. There is one thoughtful detail in the bathroom - having racks and an extra hook near shower for hanging which sounds basic enough but is often neglected.
Hotel Eurostars Monte Real
Address: Calle Arroyofresno, 17Availability
Description
Facilities
Reviews
This hotel needs a serious update!!! It was just awful all round. From the rooms to reception, dining areas etc etc. Dirty wherever one goes. Broken furniture, broken patio doors,peeling wallpaper, and torn fabric on furniture I could go on and on. We couldn't wait to leave. Upper management doesn't care!!! Worst hotel, I have even been too .!!!!
My stay at the Eurostars Montreal was super disappointing. The hotel is clearly aging and feels neglected, with outdated rooms, worn-out furniture, and visible signs of wear like peeling paint and broken appliances. Staff were polite but seemed understaffed, leading to slow service. For the price, I expected better maintenance and cleanliness. I wouldn’t recommend this hotel until it undergoes serious renovations.
Nice hotel, the hotel could do with some updating on the outside. We had a room with a balcony, and the door on the outside really needed some work. The girl who worked the front desk in the afternoon to 11 PM, I wish I could remember her name, she has a Basque name. She was great! So very friendly, so helpful on different restaurants to try, always asked how are day was, also kept the lemon water in the lobby full. The nicest front desk person I've ever met. The area is nice, not much for things to do around there. There is a local neighborhood restaurant just a 2 minute walk, it is really nice and has really good food. All in all the breakfast was good and the rooms were very clean. Also the restaurant in the hotel was very good! We really enjoyed our dinner.
Staff was extremely friendly and helpful BUT hotel is not well taken care of. Room: mold in bathroom. Not acceptable specially when so visible and smell of humidity very noticeable. Dinning room area: spider on ceiling and small lizard moving around
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