Availability
Description
Elegant Accommodations Four Seasons Hotel Madrid in Madrid offers luxurious rooms with city or inner courtyard views, air-conditioning, and modern amenities. Each room includes a private bathroom, mini-bar, and free WiFi. Exceptional Facilities Guests can enjoy a rooftop swimming pool, indoor pool, spa and wellness center, sauna, fitness center, and terrace. Additional services include massage, beauty treatments, and a hot tub. Dining Experience The family-friendly restaurant serves Mediterranean, local, Asian, international, and European cuisines with vegetarian, vegan, and gluten-free options. Dinner and cocktails are available in a traditional, modern, or romantic ambiance. Prime Location Located 7.5 mi from Adolfo Suarez Madrid-Barajas Airport, the hotel is a short walk from Gran Via Metro Station and attractions such as Thyssen-Bornemisza Museum and Plaza Mayor.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
We have been in the café, not the hotel. The place is very beautiful—not quite as much as the one in Budapest ;)—but still lovely, and I particularly liked the statues. It’s comfortable and has a great atmosphere; I really appreciated the staff, who managed to combine elegance with a relaxed vibe, kindness, and humor in a way you rarely see. I can’t really find any serious fault with the cakes, coffees, or teas either, though I have to say that Metropolis won this particular contest... Still, I’d happily go back.
Unbeatable service and personalization as usual! Beautiful indoor pool with glass roof. Well designed room and bathroom. Very generous with the extra water and towels. They even changed our mattress because it was too soft for us. Room service burger was good, not great. Location was very good, the free hotel car (BMW i7) was a very nice bonus. Highly recommended.
I had lunch at El Patio during my holidays in Madrid and besides being a beautiful very comfortable space, the food was spectacular, and the service was top notch, exceptionally friendly. Bernardo took care of our order, regularly checked-in to see if we were ok, chatted a little about Madrid and Estoril, and at the end offered us coffee and chocolates. Amazing service Bernado! Thank you for the hospitality.
Our stay at Four Seasons was truly exceptional and easily one of the best Four Seasons experiences we have ever had. From the moment we arrived, the level of luxury, attention to detail and service was outstanding.
The gentleman at the front desk (I’m so sorry I can’t remember his name!) welcomed us with such genuine happiness and warmth. He made us feel incredibly welcome from the very first moment and set the tone for what was a wonderful stay.
Every member of staff we encountered was professional, attentive and genuinely caring, while the hotel itself was absolutely beautiful. The combination of luxury and exceptional service is what really stood out to us.
We have stayed at a number of luxury hotels around the world, and this Four Seasons genuinely ranks among our favourites. A truly memorable stay and an experience we would happily repeat.
My wife and I visited the lobby bar for drinks and spent several hours there to enjoy peace and quiet. We ordered multiple rounds and were enjoying the atmosphere. Despite this, we were approached different times by different members of staff, including while we were on phone calls, asking every time whether we were hotel guests.
Shortly after ordering additional drinks, we were informed by Mrs Denise, who presented herself to us as the supervisor-manager (who turned out to be a F&B attendant), that the lobby was too busy and that non-hotel guests could no longer remain seated. Our drinks had literally just arrived and were still almost full when we were asked to leave.
I was given the business card of Mrs Cuesta and was told that I had 15 minutes to leave. When I expressed my disappointment about being asked to leave with unfinished drinks that I had to pay for, security was mentioned, which made the situation feel unnecessarily uncomfortable for us and escalated what could have been handled with much more discretion and professionalism.
The way this situation was handled felt inconsistent with the level of hospitality and service one would expect from a Four Seasons property.
We were not staying at the hotel; we were simply enjoying the lobby bar as visitors. Unfortunately, this experience left us with a very negative impression of the service and the way guests of the establishment are treated, and how staff could behave towards customers.
As former hospitality workers and students, a disastrous attitude of staff from such a great brand. We will make sure to avoid the place in the future.
