Designhotel Maastricht

A wonderful hotel with truly exceptional people! We stayed at Leonardo Boutique Hotel Maastricht at the beginning of summer, and although some time has passed, we simply couldn’t leave without writing a review. We enjoyed our stay so much — and, above all, we were genuinely impressed by the people who work here. First of all, a huge thank you to Fay and Jonah, who were incredibly kind and patient when helping us with our room. They didn’t just change our room once and move on — they kept helping us and looking for the right option until they were sure that we were genuinely happy with the room. That level of care and attention makes such a difference. We truly appreciated it! At check-out, Kameliya and Siena were equally warm, welcoming and helpful. They kindly stored our luggage for the entire day, which made our last day in Maastricht so much easier and more enjoyable. We also want to mention Stijn and his colleague from the night shift. They were always attentive, available and ready to help with any question, even during the night. It was reassuring to know that there was always someone there who genuinely cared about the guests. And this is something we really want to emphasize: working at a hotel reception is not an easy job, and genuine care should never be taken for granted. When someone goes beyond simply checking guests in and out, takes the time to listen, solve problems, find solutions and make sure a guest actually feels comfortable and satisfied, that deserves to be recognized. Leonardo Boutique Hotel Maastricht is incredibly lucky to have such a wonderful team. These people are a huge part of what makes the hotel special. The hotel itself is also a fantastic place to stay. The rooms are all different, with their own character and interesting design, so there is something to suit different tastes. The location is excellent, making it one of the best-located hotels in Maastricht and a great base for exploring the city. The breakfast was also good, although we would have appreciated a little more variety. But what we will remember most is the atmosphere and, especially, the people. We stayed at the beginning of summer, yet the experience stayed with us for months — which is why we felt we simply had to come back and leave this review. Maastricht Leonardo is very lucky to have such an amazing team. Thank you, Fay, Jonah, Kameliya, Siena, Stijn and everyone else who made our stay so pleasant. You are what makes a hotel feel truly welcoming! ❤️

Great hotel! Amazing location, close to the train station and city centre. Nice lounge in the lobby as well as a great breakfast with lots of options. Staff in all departments are very friendly and welcoming! Thanks to Jeroen and team for making our stay so special We will be back!

It is not an hotel... The only definition I can think of is "rent-a-bed": they don't clean, they don't make your bed, they don't give you toilet paper unless explicitly requested at reception, they don't change your towels, you should bring them the wet ones and hope they will give you dry ones... They even outsource the breakfast, to a very good bakery ("Le pain quotidien"), but it is extremely limited on the continental side: scrambeld eggs, bakon, ham, some cheese,, almost zero vegetables (a cup of sliced cucumbers). The breakfast starts at 7 am, but only for the very limited buffet, no orders before 8 am, and if you need to check out at an earlier time the answer is "sorry we cannot give you anything for breakfast, very sorry you have paid for that, very very sorry we will not refund you". As I said this is not an hotel, a "rent-a-bed" at most.

The location is perfect. 5 minutes walk to Central Station. There are many cafés and restaurants close to the hotel. The staff was very friendly. However, the mattress is too soft. All in all we felt comfortable during our stay. Total recommendable!