Eiger And Jungfrau Panorama Day Trip From Lucerne

My wife and I, along with friends, booked this tour in advance and without realizing that it did NOT include a guide throughout and that we would not be going to the top of Jungfrau. However, once this was explained to us by our guide, Kid, we decided to upgrade the tour and this was a wonderful decision. He was a real character and only added to our journey. This tour made the day a highlight of our vacation.

Awesome experience! We had a great time! The tour guide was very helpful and informative. Just be careful about the timing of each stop because this day trip has several options (such as the Top of Europe add-on and the Interlaken-Grindelwald focused tour), and people separate from the group at certain points. If you are a couple of minutes late for a pick-up (at, for example, Interlaken) and do not call the guide, he might assume that you want to stay in that place and leave you behind. This did not happen to me but did happen to one group. Important: CALL the guide if you might be late; don't rely on text messages. He will give you his direct mobile number.

Had a wonderful trip with amazing views. Our guide, Kid, was entertaining and interactive, making sure we had all the information we need for a successful day. We appreciated the format which gave us free time and independence with parameters on where to be and when. It was a great trip and we would highly recommend it!

The views of the Jungfrau, Eiger, and Monch were spectacular! Kid was fun and engaging. The bus trip was easy to find and well coordinated. We loved it! We would recommend it to those wanting an organized yet independent trip up the mountain.

DO NOT BOOK THIS "TOUR". This trip was booked as a tour. In fact, a bus picked us up, made a 30 minute stop in Interlaken, then dropped us off in Lauterbrunnen with a train ticket that would get us via 2 trains to the bus pickup town of Grindelwald. The tour guide was actually taking a tour group to Jungfraujoch, and we were 'offered' the opportunity to upgrade for $250 in cash. This is the first tour I've booked through Viator that was a complete rip-off. This NON tour is run by Hans Meier Tourist AG - Gray Line Zurich, again what a rip off. We were charged close to $ 150 each and based on research I did after the trip, the train tickets cost $40 each. Could have done the trip from Lucerne by train for much less cost and more fun.

This trip has amazing views . Many trips in Switzerland just go to Interlaken and Grindlewald . We have heard that Lauterbrunnen and Wengen are amazingly beautiful and this trip didn’t disappoint . This was the only trip that I found that goes to those places . When you board the bus for this tour , there are 3 different tours on this bus: those just going to Grindlewald and Interlaken for the day , those going thru Lauterbrunnen and Wengen to Kleine Scheidegg , or those going to the Top of Europe. The tour guide, Kid( that is his name) talks very fast and is abrupt. He has to go through the bus and talk with each group to give them instructions on what to do for their tour so he has quite a lot to do. We didn’t have a good feeling about this tour getting on the bus,( he’s having to order people around to tell them where to sit) but after we started out , we found him kinda funny . This was a double decker bus anf my elderly mom could not go upstairs and he hit that and made sure we had a seat below . That all being said , going to Lauterbrunnen and Wengen , though only quick train stops , make for the most gorgeous views, and I thought the trip was totally worth it .

It snowed, so we didn’t get a mountain panorama. However, the gondola ride down to Grindewald was fantastic. Our tour guide, Raymond was excellent.

Thursday, April 28, 2022, 4 of us were booked on the Eiger and Jungfrau Panorama Day trip from Lucerne. Booking reference BR-852432478, Tour operator: Hans Meier. Our “tour guide” was Kid. From the very beginning, we had a difficult time understanding him as he spoke very rapidly. Unbeknownst to us, from the description on the web-site,when we booked this trip, we did not realize that after we got off the bus, it would be a self-guided tour. The majority of the people on the bus were continuing the tour as a guided tour. Kid came to where our group was seated on the bus and proceeded to rapidly explain and position the map of the train route to ONE member of our group. When I asked him to show it to me as well, he handed me a map and AGAIN only explained the route and stops to one member, while the rest of us could not see or understand what he was saying. After an hour or so, he returned to our group to inform us that the train would not be stopping at the 4 villages we had anticipated, due to a “problem” that was not explained to us. Instead, we were only passing 2 stops that were strictly for skiers, with no villages to walk around, and ending in Kleine Scheidegg. While we understood that the train situation was not the fault of VIATOR, we expressed our disappointment and asked if we could be included with the other group. Kid rudely replied” only if you pay an additional $120”. We again stated that WE were not getting the full trip that we had paid for and asked him to contact his supervisor to see if we could be added to the other group, he said “contact VIATOR” and walked away. He did absolutely NOTHING to offer any other options and had no compassion or concern for our situation. If you read the reviews on Viator’s website, you will see that others had the same experience with this guide. Scenery was breathtaking but Viator’s customer service was terrible. I contacted VIATOR with my concerns and received no response.

Our tour guide for this trip up into the alps was Kid. We found it very hard to understand him and he seemed angry and unsympathetic to us when plans were changed last minute by Viator. There were only 4 of us taking the shorter trip which was supposed to stop at several quaint villages along the way. Instead, at the last minute we were told those stops were not happening and instead we would stop at 2 ski and hiking stops - neither of which interested the 4 of us. When we voiced our displeasure he walked away from us and said call Viator. He wouldn’t call them for us. He explained what we were to do to just one of the 4 of us and seemed irritated when any of the others chimed in. The visit and view from the mountain was magnificent but we were disappointed we couldn’t spend time in the charming villages described.

Our tour “guide” Kid was anything but. He spent a few minutes during the bus ride explaining our trip to only one member of our group of 4. He spoke rapidly and was not very willing to answer our questions. We had no idea from the description of this tour that we would be on our own, as most of the people on the bus were taking a different trip. When we were almost at our first destination, Kid informed us that the train route we were expecting, was not running and we would not tour the villages we had planned to. The re-routed train route only passed by ski stops, with nothing to see, giving us only two towns to visit. Kid did not care that we were upset and did not call his supervisor to see if we could be included in the other group. All he said was “ contact VIATOR”. The scenery was beautiful and the two towns we visited were beautiful but this trip was definitely not as described by VIATOR.

The most beautiful scenery you can imagine! You are left to fend for yourself on the second part of the tour and picked up later. Sign up for the dinner if you want to stay with the group.

This is truly worth the money! Our guide was Kid, bus driver was Richard - both were fantastic. Kid was very informative and spent a lot of time taking photos of the tour participants. The weather was perfect when we were there, the ice palace was a hit! Plenty to do outside in the snow. Food is expensive. The scenery on the bus and train is breathtaking.

We took the tour to Kleine Scheidegg. We felt like we were tag alongs on the tour to Jungfrau. The guide was basically interested in that group of people. We were transported to Kleine Scheidegg and left on our own for the remainder of the day. Met the bus to return. Very little background info was provided. This was basically a transport only tour. This was okay, but overpriced for the service we were provided.

<p>a great experience and very professional.. My tour guide Mr. Kid was awesome and very accomadating.</p>

<p>I am giving this tour 1 star because there is no option for zero stars and the scenery was fantastic. However, our tour guide was rude and obnoxious - he told one person Lady, you are talking now and not listening and I will not repeat this again and told me I was not paying attention when I asked for clarification on the group meeting point. Finally, I was in a group of 5 and he insisted we all sit together, even though one of our group members wanted to sit closer to the front of the bus. While our guide spoke English, it was heavily accented and very very very very difficult - in fact nearly impossible - to understand. Also, we were dropped off in a different place from where we were picked up and not given correct directions to return to the original pick up spot by our guide. I am extremely disappointed in the tour, our guide, and with Viator. I have taken other tours in the past and been very satisfied.</p>

<p>We were met near the Central Station in Lucerne by our skilled driver and knowledgeable guide and driven to Interlachen a lovely town on route to the mountain..On arrival to our destination we could not put our cameras down.Breathtakingly beautiful views were seen from Eiger after ascending the mountain by train.A must.if you visit the Lucerne area.</p> <p>My only criticism Is that our party of 8 had no guide for half the day.Others had chosen to go to Jung Frau.The increased cost of 92 SFranks per person was something our party of 8 could not entertain.Perhaps separate these tours in the future or have two guides on board.</p>

<p>Nosotros decidimos subir hasta la cima y valio la pena, fue un excellente tour, el guia KID maravillosa persona habla varios idiomas, pendiente de todos no ayudo con las fotos mostrandonos los mejores lugares para hacerlas, recomiendo este tour 100. Sin duda volveria hacerlo.<br/> One of the most exciting tour and tour guide , KID is his name, one I won't forget, he was so helpful, and so kind with all of us , Kid took this tour to the next level of professionalism, he personalized it , as one of us. We are adults but he really cared. I would recommend Kid highly.</p>

<p>It was a wonderful trip. We stopped at Lauterbruanen, Wengen, and Klein Schidegg. In the little town of Lauterbruanen, we saw beautiful Staubbach Falls. in Wengen, we asked a local where to see an awesome view. He told us to go to a church nearby. We saw an entire valley and snow capped mountain ranges. In Klein Scheudegg, we had a cup of coffee and admire Eiger and Jungfrau. We were not dropped from bus at the same place we started, so were lost going back to our hotel in Lucerne. We should have been notified in advance, then we could have prepared. Otherwise, it was a beautiful weather and we had a traffic day.</p>

<p>Well organised with a very enthusiastic, knowledgeable guide. We selected the option not to go to the top but rather enjoy the views of the mountains rather than from them. So we were left on own for the next 4-5 hours which were blissful. Probably the best 4-5 hours ever on holiday. Breathtaking doesn't cover it. We hiked up to the base of the Eiger's north face and were nearly able to touch it. Utterly, utterly marvellous!</p>

<p>Just do it!! Make sure it is to the summit and not just the Panorama 'view' - I had to pay Euro 83 per head after starting the trip, but it was well worth the money!</p>

<p>The trip up to the best view is not included in this price and is very expensive. I felt a little silly for not having understood that before going. The tour guide gave me the option to pay (160 euros or something) to go up with the group or to take the train to the next town by myself and meet up with them later. I chose not to pay the extra. The sights are beautiful regardless and I did not regret my decision.</p>

<p>The best tour ever! You must pay the extra 160 Euro to go to the top to get the best view in the world.<br/> The tour guide will direct you to an ATM in Interlaken. My tour guide named Kid was outstanding in his knowledge and HUMOR.</p>

<p>We enjoyed the tour itself, however the tour guide was AWFUL! Very unprofessional, had no patience. It was at one point he actually lost control and started screaming. The tour itself was a good value, however The guide was so problematic and unprofessional that I would think twice before booking with Viator again.<br/> By the way - I am a world traveler with many tour groups. This was not by any means a "first time travel experience" for me.</p>

<p>The Panoramic day trip was simply out of the world. The Eiger, Monche and Jungfrau covered in snow and the beautiful scenery was breathtaking. The train rides were excellent as we could see the mountains at such a close range. Interlaken and Grindelwald were beautiful. Our tour guide named Kid was very knowledgeable and made the tour very interesting.</p>

<p>This trip actually left from Zurich so by the time it got to Lucerne the bus was almost full and we took the last seats together..other people had to separate.The trip took us to Interlaken, Winteregg and then to Kleine Scheidegg, where according to the tour description we then stopped and you could go hiking etc. Everyone else on the trip had paid more for an additional part of a trip to Jungfraujoch- where you went on a train ride through a 16 mile tunnel built through the mountain.Luckily we had the most fantastic guide Kiet (he gets 5 stars) who told us about this before we got to Interlaken where we found an ATM to take out extra money to pay for the additional part. It made the trip rather expensive but the trip through the tunnel and arriving at the snow covered Jungfraubahn complex which was really amazing. If we had got off where we had originally paid for we could have done nothing. It was snowing and you could hardly see 8 feet in front of you, so not good hiking weather. We would also have missed out on what was a trully amazing adventure. Our guide was fantastic... he knew every bend in the road /train track and would call out ..."good photo on left/right in 1minute/2,3 minute" Also he went through the train taking people's camera's and taking photos of them against an amazing backdrop. Kiet made the trip.</p>

<p>Jungfrau trip was very good except that the guide charged us Euro 177 more. He said that our tickets (given by you) are not for Jungfrau but till middle of the tour, which was embarassing.</p>

<p>During the trip the guide tried to pressure us into an upgrade for $100 per person. When we returned, we were not let off the bus at the pickup point Train station info both. Instead we were exited 5 blocks away but told the train station was around the corner. Had to seek instructions from a local bar. Don't let them do this to you</p>

<p>A very enjoyable day, but should have been met in the Tourist Information Ofice in Lucerne.</p>

The scenery on this trip was stunning and the trip is worth it simply for that. All other aspects of the "tour" left much to be desired. The guide was not a local and spoke so quickly such that you couldn't understand what he was saying most of the time. The Interlaken stop should be left off the tour as it consists of 20 minutes of walking down a strip of tourist trap shops. The bus was uncomfortable simply because they put way too many people on it for comfort. I think they must have packed at least 100 people on it. My companion and I opted not to pay extra to go to Jungfraujoch to save some money. I still found the scenery to be breathtaking and don't regret that decision though I'm sure the top would also have been spectacular. At one point the guide basically pushed us off the train for a 30 minute stop at Wengen since we decided not to journey up to the top. When I tried to explain that we didn't want to get off here and would rather spend all of our time at the next stop up at Kleine Scheindegg, he said there was nothing up there (i.e., no tourist shops) and we would have too much time up there. However, he just didn't understand that we were there to get out in nature and not spend our time looking for trinkets in the shops. I was highly irritated by this, but was happy that it meant we didn't have to deal with the guide and the rest of the 100+ group. If you don't mind the higher cost, I would recommend doing this trip on your own.

This excellent trip is highly recommended. Our tour guide was an expert on the area and was concerned for our comfort especially when all members of our group decided to pay the supplement and head to the Top of Europe. We were hoping for good weather to view the massive glacier but experienced a blizzard instead much to the delight of visitors from sunny countries. The valley is absolutely beautiful and the views stunning... don't miss it!!

Trip from Luzern through Swiss countryside to Interlaken and tram up mountain were excellent.

This was a birthday present to myself. It was well worth the money although we paid the extra to go right up to the top.