Lamont made our transfer to the airport from downtown New Orleans on a stormy morning a complete breeze and dropped us off right at the curbside baggage check for Delta Airlines. Flawless service!
Driver was on time and had an exceptionally clean vehicle. Gave us a few insider stories about the city.
Our Driver was early, we had booked a sedan, but they upgraded us to a SUV. Enjoyed not having to drive, the other people on the road are crazy, but our driver kept his cool
I paid to be picked up, and no one came. I confirmed Pick up and when my wife called, they said that I never responded to the email. We will be calling this week for my money back! Our friends we traveled will had the same experience and warned us. I will never use again. We could have been late for our plane.
Charlie called to let me know he was close and he was actually a few minutes early. He was very engaging during the trip to the airport.
The cab service that viator scheduled with, called and said that Viator had booked with an incorrect fare rate and that I needed to call Viator and have them fix it. When I attempted to do so, it took close to a half hour to get through to a live person, who then stated that the address of our hotel was not in Louisiana, which, of course it was. After several holds and back and forths with different reps for Viator, we were informed our booking had been cancelled and we needed to start over. We hung up from the call and called a local cab service recommended by our hotel. That cab showed up in 11 minutes and we were able to make our flight.
Showed up early and was to the airport at about the time we were supposed to be picked at the hotel downtown! Had the same driver by luck when we got to New Orleans and when we left! Excellent service both times.
The driver was on time and very professional, also gave us points of interest and history of the area His vehicle was well maintained and clean
The attention to details by the support staff was excellent and our driver, June, was both entertaining and efficient.
We received a call from the transportation company the night before our pick up confirming time and location. The next morning our driver called when he was about 5 minutes away and arrived promptly. He graciously loaded our luggage, got us to the airline drop off safely, and unloaded our luggage for us. The cost for 3 was about the same price as the airport shuttle would have been, but private and much nicer. (We reserved sedan transportation but were actually picked up by an SUV.) Highly recommend.
Excellent service and friendly driver. Will use again. I have nothing negative at all to report. It was wonderful!
I was very grateful for the timely arrival and the goods from the drivers. They were very friendly helpful.
The driver kept in constant contact with me, which was most reassuring as I am handicapped. Reliable and on time.
Excellent service! Larry was 20 minutes early so no stressing over whether our transportation would be there on time. Very polite and friendly. Will definitely use Viator to book future needs.
Driver, Fred, was super pleasant and personable. Arrived early and great text communication. Great experience and comfortable ride to New Orleans airport from our hotel!
We were lucky to have our same driver, Larry, again!! He was prompt, friendly, helpful and a gentleman. We will absolutely use this transfer again!!
Our driver, Gerald, was a real professional! Dressed very neatly with a bowtie and all! He arrived perfectly on time and was extremely friendly and pleasant. Great experience overall!
All I can say is AMAZING!!! I received nothing but steller services from our driver. She was freindly, imformative and had great energy from beginning to end!!
Our driver arrived 5-20 minutes prior to our departure time. He was friendly, courteous and efficient! He drove us safely and politely chatted to us while driving to the airport!
I highly suggest you book with this company. Everything went well and our driver was super friendly. This is a very reliable service
It was a great experience. My driver was early. The car was clean. I arrived at the airport on time.
I bought transfer from airport to hotel which was great. But hotel to airport not so good. I called 2 days ahead to confirm pick up. They had my flight time, not pick up time. I needed to be transferred to change reservation line. Was give a new time which was 2:15 am., my flight was 5:15 am. It was 2:35 am and no car. I called to find out what happened and I was taken off the list since I did not confirm pickup time again the following. They could not get me a car since it was to early in the morning. I had to call a taxi to get me on time for my flight.
One time pick up. Easy service for a group. It was good. I don't like being pressured into leaving any further comments but that said keep getting an error message about need more comments. Not a good look. Be thankful for what I left in original comments above.
Although the driver looked first for a wrong name, left and came back 5min later and applogized the trip to the airport was just hilarious! The driver was the most funniest and entertaining driver I ever had and the 30min passed by very fast with lots of laughs!
Our driver Fred arrived on time. He was very personable and did a great job navigating both inclement weather and heavy traffic to get us to the airport on time. Overall I would recommend this car service.
Fred was very courteous and friendly. He is as punctual and communicated well. I recommend requesting him.
Fred was very personable and provided great information about New Orleans. Fred was punctual and his car was immaculate.
Driver was prompt, courteous, and friendly. Altogether, it was a very pleasant experience, and I was very pleased.
Don’t hesitate to book with them clean comfortable SUV nice personable driver who arrived on time and texted me, highly recommend!
Best experience. Our driver was early and got us to the airport in plenty of time. He was very nice!
They didn’t have a driver so they said sorry can’t help you! Had to get a cab. Very disappointed in the lack of communication!
Driver was early and was very pleasant. He wore his mask during the trip which was very important to me. Got to the airport early.
The driver was professional and friendly. I actually lowered my rating from 5 to 4 because of this survey constantly urging me to write more. Most people don’t do these and you should be grateful for whatever comments you get no matter the length.
Arrived on time for a very early morning flight. Vehicle was clean, with waters and a comfortable temperature and ride. Overall great choice.
The driver was courteous and prompt. I would recommend this service anywhere. Thanks for the lovely ride.
Our driver Fred was excellent! Very professional with juzt the right amount of conversation😁! Will definitely use again.
Nothing is memorable at 4am showed up early (3:45am). Car was clean . Overall great experience. Good value for private car private
Driver was knowledgeable of the area. Very interesting to speak with. Would do this service again and again.
I received a confirmation call from the first very rude driver he told me my pickup time of 6:30 am was too early for him, and he would pick me up at 8 am. He then hung up on me. After calling back I confirmed my pick-up time of 6:30 am. The next day an excellent driver named Glen who was a true gentleman called me at 6:15 am and told me he was already waiting in the lobby for me. I was very impressed with him and his service. The first unidentified rude driver should be terminated. Glen made up for the rude first deiver and we were very satisfied.
Trip was enjoyable and food amazing, car service driver Freddie has so much knowledge about the area flet like a tour goi g to the airport.
Excellent communication at time of prompt pick up and got to the airport on time in spite of the traffic back ups. Interesting and lively conversation; excellent driver A+
Our driver Freddie was great!! Highly recommend him. He was very friendly, polite. Very good driving skills. He was waiting for us when we arrived at airport & at our hotel when it was time to return very punctual. Freddie was excellent!
The Driver made us feel like it was a family friendly moment. He was very professional and respectful. I'll gladly ride with him again in the future😊
Our driver was extremely nice and professional! So worth the money. He made our trip to the airport very enjoyable.
Our driver Fred with Carmel limousine and car service was great. He was professional and always made sure to call or text us before he arrived.
Jeff was great we had a great conversation on the way out of town to the airport. He is very friendly and will keep him in mind when we return on our next trip
Our driver, Fred was friendly, courteous and punctual. His vehicle was clean, comfortable and luxurious. We made sure to request Fred for our return transportation to the airport. We feel this was a good value.
Absolutely the best decision to book with this service. I used this for both arrival and departure in New Orleans. Both rides were very comfortable and safe. Each driver was very cordial and pleasant to chat with about the city, history, recommendations, etc. Upon my arrival, the driver called to make sure I had arrived and she was waiting with a sign at the airport, it was great and I felt safe traveling solo. She got me to the hotel timely and helped with luggage. When departing the driver arrived early to my hotel and he patiently waited out front until I was ready. Will definitely recommend this service and will use it again, I truly felt like a VIP, thanks!
driver was at our hotel and called US instead of us having to search fo him, he was early which is good, and got us to the airport in plenty of time
Our driver called about 15 minutes prior to our pick up time to say he was parked 2 blocks away and could pull up to the hotel lobby when we were ready. We had just gotten downstairs so the timing was great. Everything went smoothly and we had no difficulty getting to the airport in plenty of time.
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