Shared Arrival Transfer: Los Cabos International Airport To Hotel

Driver was great and was easy to find the bus and the transfers went very well to and from the resort to the airport. we are using them again in November 2026

Brandon and Josh took great care of us when we got to the resort making sure we had or ride and excursions planned

I was so worried I'd miss this van that I ended up taking my resort's shuttle van instead, since I couldn't find these guys. There weren't any guys in the airport area wearing the Nexus orange shirt like the instructions mentioned. Thankfully, I had enough cash to quickly order our hotel's shuttle van instead. I don't know that I would book with this company again. My niece and I could have been SOL had I not acted quickly and made friends with fellow taxi drivers waiting for customers, who pointed me to my resort's shuttle. Be careful if you book with these guys. Make sure you call ahead and confirm they'll be there when you're ready to depart for your hotel. Not entirely sure if it was my fault for not calling ahead or something, but glad I was able to come up with a plan B on the fly.

Experience was fine. My only wish is maybe you guys could have a cooler for beers for the ride. I would have bought one.

We arrived in Cabo and independently found our Nexus rep. (They were all on their phones not looking for anyone coming off the flight). It took roughly 15 minutes for the rep to come over and explain the process to us. (Wait there for others to come off the plane?” The temperature outside was 37 degrees Celsius and you are basically standing in A parking lot with nowhere to sit. After 15 minutes I again went over to ask where our transfer was. They took my email and said 15 more minutes and if no one else came from the flight they would call the car and that would take roughly 15 minutes on top of that. After 25 min I was getting MAD as my daughter was starting to feel sick from the heat. The girl promptly pulled out her tablet and asked if I wanted to see the disclaimer about a shared ride. I was furious. Then while laughing at me she said in two minutes I’ll call for the car. I speak Spanish and was very aware of her standing and laughing at us with her group. We stood in the parking lot for 68 minutes. It was the longest “shared “ ride I’ve ever experienced. I will NEVER use this company again and this is not ok.

Our driver was very nice. Supposedly a shared ride but ended up just being us two which was great.The van was clean and a/c was working well. Above all , kind driver .

We arrive on the 23 March and there was a protest going on at the airport. No shuttle bus or taxis allowed in or out. We want to thank all Nexus guides in getting us out of the airport and to our shuttles arriving at the hotel.

While the wait for the shuttle took a little longer than we had hoped our driver was amazing. He was really engaging and respectfully asked permission to pass when it was safe to do so. This was greatly appreciated.

I met the Nexus agent in the transport area and he said they didn’t see my reservation their system. I showed the barcode and email confirmation but they would not let me take the shuttle. We waited 30 minutes for his manager to look for proof in their system. After an hour waiting I asked if I could just buy another ticket. he said yes but for twice what I’d already paid. 5 minutes later he said he couldn’t sell me a ticket and I’d have to take a taxi for $80! Meanwhile I emailed Victor TripAdvisor explaining the problem. Very disappointing to spend so much time waiting when I’d already paid and had proof. I gave up and took the bus. Very bad experience!

Arrived in Cabo and the company TripAdvisor purchased the ride through had no record of my reservation. I don’t know if it was Tripadvisor or Nexus tours that lost the reservation, but Nexus did a good job arranging a ride for us quickly. Only a little frustrating.

No one showed up. When we finally got someone there, they said they couldn't find our confirmation. We ultimately had to take a cab. Arrived at the hotel 2 plus hours after landing.

We booked transportation from Cabo airport to our hotel. When we got there we went to find the taxi with Nexus Transportation. They couldn’t find our reservation and called their main office. They also could not find our reservation. We then talked to people at the airport and they told us to go to epic because they had merged with Tripadvisor. We spent another 45 minutes with them before they told us that they also did not have a reservation for us. We have online confirmation we had printed confirmation and ended up having to pay $90 to get down from the airport to our resort with a local taxi. The fact that TripAdvisor has no way to get a hold of them to try to solve this is ridiculous. We also looked up on our credit card statement in which we booked it and it had already been processed.

My family was so pleased with our interactions, experiences and service from all of the nexustours staff, and especially Fabien and Yair. They were so friendly and helpful, making our family vacation even more enjoyable.

Worse experience ever. After waiting 30 minutes for our driver we were put in a van and told we were the only stop but it was 50 minutes away. Doors close. 3 minutes later they open the doors back up and 10 more people get on!! They added 4 stops to our trip!! The driver even stopped to pick up a personal family member (wife?) from the grocery store on the way. So, over 3 hours later we finally arrived at our resort. Nothing to eat, drink and haven’t used the restroom since leaving the airport in Phoenix!! Horrible way to start our vacation. Never again.

Great pickup experience, very easy to locate staff at airport. Staff were friendly and spoke English.

The staff at the airport were the best. The driver was also excellent. I was very pleased. When I first arrived noone was sure where I should go. But a couple of rude share staff led me to the correct staff.

Great safe transfer from airport to hotel. Driver was funny and offered us a beverage for the ride. He shred info about the local sites.

We had an airport transfer from Los Cabos airport to Secrets thru westjet vacations today. The driver left one of our suitcases at one of the stops to our hotel and we arrived at our hotel and couldn’t find the suitcase he tried to say we never gave him the bag and we must have forgotten it at the airport. With the help of Secrets and an AirTag we had in the suitcase we were able to locate the bag. The driver never took responsibility or apologized for the error and continued to blame us.

Be very careful booking with this company. I booked weeks in advance. The emailed me and said that I needed to pay more money and proceeded to charge my card. I received an email confirming my purchase. The day of my arrival, I reached out to make sure that I would be picked up . No response at all. Once I landed I located them in the airport. I was stranded for almost two hours because they somehow couldn't locate my reservation. I provided the ticket with the barcode and confirmation number, a screenshot of where my account was charged and the screenshot of the email from them saying that my reservation was confirmed. I ended up disputing the charge with my bank and paying twice as much for an Uber. Save yourself the headache and book with a different company. This company is unprofessional and I do not recommend.

Rafael was excellent at getting this organized so well and without interference from taxis at the airport . I was able to avoid all the hassle at the airport as a result. I so much appreciate all the effort made into this. Made my start of my vacation so much more pleasant.

Raphael was very accommodating and helpful. He made sure we arrived at our resort and gave me a contact number for pick up for the end of our trip

Diego was very pleasant and helpful. He was very knowledgeable, and trustworthy. He offered excellent advice and information which was well suited for our ask.

I’d like to request a refund for the return portion of the round trip. The driver randomly showed up, bout an hour and a half before we thought we were leaving. We had to pay for another driver as we were not even at the hotel when the Viator guy arrived.

diego alejandro armenta bayori aka mr shark hat Fantastic personality and clear communication Easy to find and very helpful

Diego Alejandro armenta Bayori Super good guy, helped us immediately great attitude. Super pleased with our time here. The staff, food, pool, view, everything was wonderful. Would stay here again.

Diego Alejandro armenta bayori Diego service was very good. He helped us out a lot. We appreciated the hospitality that this hotel offered. We look forward to our return trip.

We booked the arrival transfer with Nexus TOURS. Everything went off without a hitch. We met a representative outside of the terminal and were taken to our driver. The next day we booked a few tours with Freddy and he did a great job explaining all the tours. We booked the Two Bay luxury snorkel and it exceeded our expectations. We also booked the Balandra Beach La Paz and todos Santos tour. The only disappointment is that it was 14 1/2 hours long and we left at 5 AM and did not get breakfast. Basically did not get to eat until 1 o’clock so we were very hungry by then . I would recommend booking just a full day tour to Todos Santos on its own as that would be much better than trying to fit all these things in one day.

Leaving Cabo airport to the shared ride area, we asked for the Nexus transportation location and were greeted by a friendly female agent. She promptly requested our ride and within 10 minutes it arrived. We were the only ones in an 12 passenger van (shared ride) and we were taken directly to our resort in Cabo San Lucas just before the Marina. Comfortable and safe!

Diego Armenta was a great rep. Kept us fully informed. Our room was great. The entertainment was Awsome. Although there was a storm the last couple of days, the waves were absolutely incredible! Wouldn’t have missed it!

Diego Bayori is fantastic, helped us out to book our transportation. Great trip overall. It’s my first time in Cabo San Lucas

Diego bayori is the best Mexican I have ever met. Super helpful with our trip and very good service skills. Made our trip easy.

Diego Bayori is amazing even with ah huarriace he is here to help us out with everything very good service he is the best amazing fantastic

Diego Armenta. Fantastic advice and awesome attitude. Hotel is amazing and the food is excellent. The beach view if from heaven.

Alex was a very helpful, he helped me to and from the airport, and was very helpful setting everything up! Shoutout to Alex to make my vacation very easy and helpful!

Marlon and Manny were really helpful and friendly. We used them to arrange our airport pick ups and drop offs. It was seamless and made our stay worry free.

Diego armenta and kevin are very good people and very helpful did a absolutely amazing job i loved my time here and the tacos.

Kevin the rep was very helpful and answered any questions or concerns we had about our vacation. He was always there when we needed something.

Diego the fluffy taco eating Mexican was great with helping us plan all of our transportation to and from the airport. He was great with suggesting things to do around Cabo and was very helpful.

Diego alejandro armenta bayori and kevin and noah and alex and rafa araugo are amazing nexus reps. Inwill reccommend anyone needs any help to get in touch with one of them

Very amazing service. by Diego Noah Alex Kevin and Marlon. Very friendly very kind and AMAZING supportive services. 20/10 experience.

Diego Bayori aka Mr fluffy the taco eating Mexican and Kevin bello. They were the best nexus representatives I have ever met. Without them the company they work for would go under.

Kevin and Diego (Signor Fluffy) very helpful. Lots of local information. Off the beaten path stuff - but make sure you book with these guys. Going into Cabo is nuts - too many hawkers!

Diego Alejandro Armenta bayori and Kevin bello We enjoyed working with Diego and Kevin. They explained the area as we travelled to our hotel. The Riu was a very nice place to stay. Accommodations , grounds, beach, pools and food was also very good.

Funny guides, Diego Alejandro Armenta bayori and Kevin Bello, and entertain guests on the shared shuttle ride to the hotel at Cabo’s!!!!!!!!!!

Diego Alejandro Armenta bayori and Kevin bello were great! Very friendly and provided lots of help. Lots of info on the drive to the resort

Diego Alejandro armenta bayori and Kevin bello they are amazing truely helpful and anything we needed they were all ways at the hotel to help us out

Diego Alejandro Armenta Bayori and Kevin Bello gave me an amazing experience when I was with them. They answered all my question and help me out.

Kevin hello and Diego Alejandro Armenta Bayori he is the fluffy Mexican very helpful and kind and the best nexus representative there is

Kevin and Diego Bayori were great and easy to work with! Thank you very much for making our vacation special. Great service throughout the trip.