Private Transportation In Cabo (Airport And City)

I was unsure where to meet the person at the airport; it wasn't until I added the person to WhatsApp and requested the info. The private SUV took 15 minutes to be brought in at the airport. I was disappointed to have mentioned to me twice by the Airport Representative about gratuity. Once, when he said he was calling in the car and then on delivery to the car, "and this is when you tip me for my part of the service." He stood there, leaving the door open, expecting it. With my family, what am I supposed to do in a foreign country, not tip him for doing his job? The driver was very nice and professional and got a $40 USD tip; blackmail at the airport was not appreciated, and the owner should have that dealt with immediately.

Great communication! Had flight issues and they were able to easily change my date. They also sent photos of the pickup location to make travel super simple! Provided beverages durning the ride as well.

Driver and our contact were both helpful and friendly , got us to our hotel in a timely and comfortable manner. Would definitely recommend

Very professional and courteous. Had a sign with my name on it at the airport. Easy to locate them. Eduardo is an excellent driver. Worth every price!

Upon arrival, we were informed by driver that the vehicle was broke down and we needed to schedule another ride with another company so we used a taxi which resulted in us paying an additional $40. We need a refund from the booking agent as well as the $40 reimbursement for our inconvenience.

1) Didn’t receive vehicle promised. 2) Was not greeted by client service representative; we had to get airport employee to assist. 3) Took over 30 minutes to get vehicle.

DON'T USE THEM. IT'S A RIP-OFF. I rented a private family vehicle for 10 people. We got an SUV that could barely fit our family. We had to put luggage on our laps and between our feet. When I complained they said to get ahead get out and take taxis. What a scam!

I recently had the displeasure of engaging a transportation company to transport me from the airport to my hotel. The experience was far from satisfactory. The company representative arrived late, and then - rather unprofessionally - accused me of my flight being late, which was simply untrue. Upon contacting their base, the representative informed me that the actual transport would take an additional 40 minutes to arrive. They offered to let me cancel the service and receive a full refund, which seemed reasonable at the time. I chose to take a taxi instead of waiting another 40 minutes. However, in a surprising turn of events, they later informed me that they wouldn't be refunding my money after all. This entire situation is a disconcerting mix of incompetence and deception. Not only did they fail to deliver the promised service, but they also managed to retain my money while blaming me for their lack of professionalism. I cannot recommend this transportation company, unless you enjoy a touch of sarcasm with your disappointment. Furthermore, if you take a glance at other comments, you'll quickly realize that I'm not the only one who has had this exact experience. It appears that their modus operandi is to be consistently unreliable and unprofessional. Proceed with caution if you're considering this transportation company; you might be better off looking elsewhere for a more reliable and professional service.

The representative was very nice and the driver was great. We expected to have a suburban and got a van. We also waited about an hour for the van to get there.

Friendly staff. Forthwith info. Nice vehicles. With water and bev. Easy to book and easy to find at airport.

They asked me and my young children to wait the driver was coming. Waited and then they said to bad no ride is coming we had to take a taxi. Terrible service.

The car was really nice and comfortable. The driver was very polite and got us to our destination. He drove very safely (which we did not experience during the remainder of our trip). My only feedback is the greeter had to call another car because we took longer than an hour to get through customs. We were stuck on the tarmac for 45 minutes before we even started the customs process. He kept telling us how we messed up by not calling or texting them. However, that was never communicated to us that we needed to do that. We didn't have an issue waiting. We stopped at a bar and had drinks. Once the car did arrive the greeter rushed us quite a bit, was demanding the address but then didn't provide the address to the driver. It was very hectic and not a smooth way to start our vacation. I will use the service again but I believe there needs to be better communication about what is needed from us in the future.

Car wasn't there, my name was on the list but they couldn't tell me when the car would be arriving the worker walked away. We had to pay for taxi to the hotel when we had already paid for transportation.

Very solid and great transportation. Driver was very helpful. Really kind and straight forward. Easy

Smooth ride and professional driver. The pickup was on time and the trip was completed without any issues.

Our driver Salvador was there when we landed with cold water and things for us very polite we asked a lot of questions and he were about to tell us what we needed to know about our trip even recommend some very nice restaurants for us to have dinner at

I’ve been going to Cabo since 1999 and this service is one of the best I have ever dealt with. They’re professional, clean, friendly, and the communication is excellent. What else could you ask for?! 5 Stars

Great service. Driver was already at the airport waiting for us and had cold beer/water like I asked for.

They were courteous. We had to wait for our driver for about 30-45 minutes since our plane arrived early and dst was being observed. The person that met us kept us informed and was cordial. Driver was wonderful. Ride was uneventful. Will use again.

This was a piece of cake. Walk outside and viola! Go straight thru the "transportation area" and head to to the exit.

I will definitely use them again!! Amazing!! They were so accommodating at the last min when we needed a shuttle to san Jose for the day. I'll definitely recommend them to others