Our shuttle never arrived and they took our 80 dollars we had to wait 45 mins then get a taxi ourselves
About Activity
What's Included
Includes
- Private transportation
- While supplies last
- WE TRACK FLIGHTS DRIVER WAITED 45 MINUTES AFTER FLIGHT LANDED PERMIT EXPIRED 45 minutes
- Air-conditioned vehicle
- NO HARD ROCK NO SUNSET NO QUIVIRA NO COPALA NO PACIFICA NO NOBU NO PACIFIC DUNES IS AVAILABLE FOR $30 USD EXTRA
Excludes
- NO HARD ROCK NO SUNSET NO QUIVIRA NO COPALA NO PACIFICA NO NOBU NO IS AVAILABLE FOR $30 USD EXTRA
- DRIVERS TIPS NOT INCLUDED
Departure & Return
Departure Point
- -DRIVER'S TIP ARE NOT INCLUDED- -WE TRACK FLIGHTS DRIVER WAITED 45 MINUTES AFTER FLIGHT LANDED PERMIT EXPIRED 45 minutes Note: We do not transport to Nobu-hard rock- sunset-pacifica- no el rancho- When your flight lands, please keep your phone as you will receive a text message with instructions for your pick-up point.
Itinerary
NO HARD ROCK NO SUNSET NO QUIVIRA NO COPALA NO PACIFICA NO NOBU NO EL RANCHO NO DIAMANTE We provide private car service directly to your destination. with bilingual drivers and staff. Water is included upon arrival. We have the best rates in town and we will beat any competitors' price, safety is always our priority ''DRIVERS TIPS NOT INCLUDED''
Language Offered
Additional Info
Cancellation Policy
Reviews
All good. Friendly and professional
great driver, van......no info ahead of time as to where to find driver, but phone call after arrival made it clear. delightful trip
Do not book with this company! They abandoned us! We had to find other transportation;!!!! Again, DO NOT BOOK THIS COMPANY!!!! Viator should be ashamed.
Comfortable, safe, and enjoyable ride. Felix took us to and from the airport during our trip and was very insightful about what to do as it was our first time in Cabo. When we come back we will book with legacy transportation.
Very good cab service and Felix is an amazing person. He was there on time and and shared all the updates on WhatsApp. It was very easy to find the cab location. The SUV was in a very good and clean condition. I highly recommend their service.
Very professional and friendly! Highly recommend for transportation from the airport. Thank you to Felix and Legacy Transportation. We will definitely book again on our next trip.
Been using them for 3 years now. Great service by Felix and Becky.
Just as described- excellent instructions, great driver. Would recommend to anyone!
On time! Great communication! Clean comfortable SUV- Felix was a knowledgeable driver and we felt safe the entire time. He met us right out front of the airport at the designated spot . The company name is Legacy Transport . Saved his contact for our next trip.
Our plane was delayed more than 3 hours, but the guide was at the gate as promised.
The driver was great but I wasn't expecting to be picked up in Honda. She got us to our destination safely. Wasn't the experience I was expecting
Alex was good,!he spoke with us, choose a scenic path to the hotel. Nice SUV. .. …….. ……,,,,,,,,,,,,,
Very friendly driver who gave us great advice and recommendations for things to do during our visit!
Great service , efficient & patient
Just needs better airport pickup directions
⭐☆☆☆☆ 1 Star – Avoid Legacy Transport at All Costs I rarely leave negative reviews, but our experience with Legacy Transport in Cabo San Lucas was one of the worst customer service experiences I have ever had. Upon arriving at the airport, there was little to no clear communication in English regarding where to meet our driver. After spending considerable time trying to locate our transportation, we discovered that the driver had already left without us. At no point did anyone make a reasonable effort to contact us, assist us, or ensure we were able to find our ride. What made the situation even worse was Legacy Transport’s response afterward. When we contacted them for help, they demanded additional money to send a driver back to the airport. We had already paid for the transportation service, yet they expected us to pay even more because of a situation that resulted from their poor communication and lack of customer support. To add insult to injury, they charged us $80 USD for a ride we never received and then refused to issue any refund. We paid for a service that was never delivered, and the company showed absolutely no willingness to make the situation right. Travelers should be extremely cautious when booking with Legacy Transport. If anything goes wrong, don’t expect accountability, flexibility, or fair treatment. Based on our experience, this company is more interested in keeping your money than providing the service you paid for. There are many transportation companies in Cabo San Lucas that value their customers. Unfortunately, Legacy Transport is not one of them. Save yourself the stress, frustration, and financial loss…book with someone else.
We booked our shuttle in advance, including our flight info. However, we never heard from anyone and couldn’t find anyone at the airport there from Legacy. We had tried calling them a few times. After more than 30 minutes waiting, we finally reached someone and they claimed we didn’t provide flight info and never responded to texts or emails from them. That’s false. We never received anything from them. Props to TripAdvisor for refunding us, but I don’t recommend them to anyone else.
Felix was very cooperative and punctual. Needed to be a last minute change and he was able to accomodate us. Would definitely use them again
Driver was a no-show. Unresponsive to calls and texts for 30 minutes, so we had to take a taxi. Fees refunded from viator as a result
Professional, comfortable, safe way to get around
Felix was fantastic! Booked our return trip to the airport so we didn't need to worry about anything. Nice, comfortable vehicle.
Driver Felix was amazing! He was very knowledgeable of the area and was able answer all Our questions. He communicated with us our whole trip regarding when pick up times would be. I would highly recommend!
Great experience, very professional
I do not recommend this service. It was the only one available since (my fault), I waited until the last minute to book a ride from the airport in San Jose to our hotel in San Jose del Cabo. The communication with the driver was challenging and incomplete, but we did manage to find the pick up spot. The driver did not properly identify himself, offered no help with luggage, spoke very little English, and was uncommunicative. His car was small and not exceptionally clean. All this for almost $85! Not something I would recommend. Perhaps earlier planning and clarifying the pick up with the owners of the site would have resulted in a more satisfactory experience.
Felix from Legacy transportation services, was excelente, on arrival to Los Cabos. He waited for us 45 minutes because it took us a long time to get out of the airport, very friendly and patient.
Vianca arrived with very late wait time for us. She was a great driver and got us to our destination. I would definitely recommend this service.
Pick up and transportation went very smooth to Resort
Very prompt and efficient. I would highly recommend. The pickup and drop off went perfectly
I'd advise you not to book with them. We never were picked up and the guy from customer service on the phone was so rude. You are better off just picking another company.
One of the worst experiences I have ever had for such a simple task, a ride from the airport to town. The driver did not meet me at the exit, something every driver I have ever used provides. They had me go to three different locations over 40 minutes before the car arrived. And when I complained about their system they said that they will not drive me.
DONOT USE THIS COMPANY!!! We stood at the number 10 sign as instructed and waited for over an hour and still no driver. They finally reached out to me and said it was more that 45 minutes and they weren't coming. Had to pay for another ride from the airport. They will not refund our ride or use our credit for a ride back to the airport when we leave. DO NOT USE THIS COMPANY UNLESS YOU WANT TO GIVE THEM YOUR MONEY AND NO RIDE!!!
I flew in by myself and wanted a private car. I messaged the tour operator three times before my trip. Never a response. I arrived and my driver was not there. I did find the manager Felix which he was helpful to why they got two stars. My driver wasn’t there. So he drove me to a market in San Jose to meet my driver and than I got in w another driver to my hotel. So I made it there. Two drivers and an exchange in between. I would never recommend this company.
Instructions to meet our driver after customs were very helpful and exact. Our flight was delayed and we were still met by a great driver
Confusing meetup arrangements Car was small sedan, not the usual large SUV Driver on his phone frequently
False advertising. Stole my money and didn’t refund completely. No ride provided! Attempted to charge an additional fee.
Angel and Felix are the best! We went to the supermarket and the Montage and scheduled our pick up! They were so friendly and helpful.
The on-time and friendly driver made it super easy to get from the airport to the hotel. The car was clean and well taken care of.
Prompt and on time got us to our resort safe. Car was clean and reliable guy was super friendly. Got a store destination in a very timely fashion.
Jhonatan was an excellent driver. Personable, kind, and efficient. Was very prompt with pickup and helped us load and unload our luggage
Our driver called me to make sure I got the right directions to the meetup point. He gave us some great recommendations for food and activities. Overall a great experience and would highly recommend.
This company has provided an excellent service when I need shuttle from the airport to my resort. The communication is excellent. The driver is professional and friendly.
Angel was amazing! So friendly and communication was excellent, I would definitely book with him again
Friendly and fast service even though we booked last minute! Knowledgeable and nice to chat with. Definitely would use them again!
Used this company a couple times while in Cabo, gave clear detections where to find them, came on time for the pickups. Would use again
Driver angel is a great guy, great service from airport to resort, and back, will definitely use their service again.
Easy pickup, excellent, courteous driver, wouldn't hesitate to use again, in fact we will use again for the return trip to the airport.
Great Service! Angel was very friendly & informative❣️ I will book for my return transfer, also. Definitely recommend!
We had a very easy and stress free ride from the airport to our resort felix communicated with us and was already there waiting as soon as we landed. I will be using Legacy from now on whenever I visit cabo!
Our driver, Angle, was exceptional. Very friendly and helpful. We hope to get him again on the return trip.
Monday through Friday 9 am to 7 pm EST
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