Didn’t show up for pick up at the airport although the booking was confirmed. Followed the instructions provided and waited for over 30 minutes. When I called the number provided I was told it wasn’t the company listed and that there was no reservation in place for my group. The SJD airport experience is already stressful/ chaotic enough on its own, I could only imagine the situation being worse if we had no cell service. Definitely not worth the trouble just book a taxi upon arrival.
About Activity
What's Included
Includes
- Private transportation
- Alcoholic Beverages
- All taxes and fees
- Bottled water
- Air-conditioned Private transportation
Excludes
- Tip for your Driver
Departure & Return
Departure Point
- Once you book your service an agent will send you a text message to confirm your service.
Itinerary
1 Once airplane has landed you will stop some minutes at Customs and then you will take your lugagge
2 Go to Exit you will see many share time sellers in that area, DO NOT STOP, even if they present as airport employees they will only try to sell their products ( at higher prices)
3 Continue walking please go further the taxis area and cross the yellow lines towards the Island Bar
4 Our Host will be waiting at umberla 3for you with a cartel that says "Nice Tours Transportation"
ARRIVAL SERVICE - TERMINAL 1:
TERMINAL 2:
1 Once airplane has landed you will take your lugagge, cross the customs inspection area and take RIGHT DOOR. ( It has a Cartes that says GRUPOS)
2 Go to Exit you will see many share time sellers in that area, DO NOT STOP, even if they present as airport employees they will only try to sell their products ( at higher prices)
3 Your Driver will be waiting outside the doors with a cartel that says "Nice Tours Transportation"
DEPARTURE SERVICE FROM HOTEL TO AIRPORT
1) Your driver will meet you at your Hotel Lobby.
We recommend your vehicle arrive your hotel lobby 3 hours before your departure.
Language Offered
Additional Info
Cancellation Policy
Reviews
Scammers. Never showed up. Sent one intro message and never responded after that. Had to book transfer through our hotel at the last minute to avoid missing our flight. Phone number doesn’t work.
I contacted the company days before our arrival and never got a response. We were not told how to find them at the airport. Despite searching thoroughly, we were not able to find them anywhere. We ended up hiring another driver. The company did contact us later. They were very apologetic, stating that there were new employees in the office. Now I’m waiting to get my money back from Viator.
Luis was great, very friendly and was very helpful for our return transportation to the airport even though he did not drive us back to the airport he made sure everything was taken care of for us.
Great communication until the day we arrived. I had to have another company reach out to them to see where the driver was. Once the driver came it was fine. No water was offered to the group. Driver was very nice.
Terrible service. Never showed up at the airport. Would give it 0 stars if possible. We waited for over an hour and we had 5 small children. Terrible start to our vacation. We even confirmed our flight with them in the morning and they still didn't show up. We sent several messages and got no response.
The driver, Martin, was professional and very helpful. Just what we needed. We were able to add a stop at the grocery store for a reasonable amount.
I booked the shuttle the night before for a 10am pickup. I was nervous that they wouldn’t receive my request, but they totally pulled through.
My original transportation fell through and this was an option. They were on time and got us to the airport on time and the ride was wonderful as well as the driver was very nice and pleasant.
Scheduled private ride back to the Airport from Cabo - SUV was pristine, driver was early and waiting, friendly. Excellent service provider and smooth ride to head home!
REF: 951967536... Husband and I placed order for a VIP, Private Luxury One-Way Airport Transfer, specifically noting a Chevrolet Suburban vehicle for the service on the order. This is not the vehicle or level of service we received. We feel mislead, completely dis-satisfied, and disappointed in the manner that this situation has been mishandled. Had we known we would not receive the vehicle and level of service we paid for, we would never have paid the amount of money, and gone with other options.
Great communication via WhatsApp - pick up was on time - and Carlos our driver was a wealth of information, courteous, friendly and very professional. Will definitely use their service again
It was a very good service I was so happy to get nice tours transportation my family was happy as well i recommend this company
Super Service highly recommended 100% excellent experience super cared for vehicles and driver presentation.
Amazing Service, before hiring any Service I saw many options and this was the best, in terms of price and services they offer, the overall experience was very pleasant, I definitely recommend them widely
Highly recommended, very good Service. We had the opportunity to stop by for dinner and the driver was very friendly at all times.
Monday through Friday 9 am to 7 pm EST
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