They are the best, cause of attention and service! We enjoy them everytime. We see them very soon!!!!
About Activity
What's Included
Includes
- Private transportation
- Soda/Pop
- Bottled water
- One Complimentary Alcoholic Drinks
Excludes
Departure & Return
Departure Point
- Our travel coordinators wait for passengers with a sign with their name outside the terminal below the number 4 umbrella. If you want to book the transportation service for the return to the airport, you can do this on arrival with the travel coordinator..(details and payment)
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Our driver was really good. But the email didn't say anything about needing to pay extra for taxes. The customer service manager was a jerk and just wanted the driver to take us back to the airport and yelled at us.
Our flight landed and our contact informed us our driver, Eduardo was already on his way. We didn’t wait long. Eduardo handled our luggage expertly and the Suburban was clean. Eduardo is an excellent driver. Communication and the ride was smooth. Would use them again.
Eduardo was super nice on our trip. He was great. Had drinks for us ready for our ride to the resort.
It was TERRIBLE!!! The car didn't have air conditioner. The driver extorted $28 "Tax" extra from me and refused to issue a receipt. I believe such bad operators should not be allowed to continue as they give a bad name to the business. My driver's name is Mr. Max. His cell phone number is:+52 624 12 58408
Terrible experience.. driver never showed up. The officer claimed he was there “ yelling my name” .. which was a complete LIE!. We waited almost 30 mins for a replacement driver … never again !
My experience was horrible! One drive picked me up just to take me to another drive and the truck had no ac! The advertise a bottle of water, soda, and alcohol beverage is included but nothing was provided. The also added a 30 few outside of the price paid online which is weird because no where is this additional charge advertised or post! Overall I wouldn’t recommend no one to book!
Driver was great! Good communication upon arrival. As warned, you really do need to aggressively move thru the “time share” vendors. They will even claim to be the person you are to meet outside. Thankful to have been warned and have the photo of our driver holding our name sign.
we booked and paid for trop and afterword was sent a text that the hotel required an additional $30 . I was later told it went to company. I dont mind paying for a service but I do mind getting charged additional fees after the fact. I would not recommend them for this reason
We had a great ride to our hotel, friendly service. Would definitely recommend using them if you are coming to Cabos
They didn't have the water and sodas as advertised. Off brand of beer. Not very handicapped friendly. Very hard to get in and out of the truck. Then informed of an extra $15.00 charge to drop at the agreed resort. I cancelled the first reservation when I found out about that charge the first time. The second reservation doesn't say anything about the extra charge until you get into the transport when you have no choice but to pay it.
I was asked for an additional $25 pick up fee. Why wasn’t that just included in the price? It felt like a scam.
Cancelled when I was waiting at airport and then refused to refund for no service. Claimed was in an accident, which I was fine with accidents happen, but after communicating with driver and viator they declined to refund my money, had to charge back with my credit card.
The experience was great and service is great
No ac in the vehicle, they claimed to have gotten in an accident prior to picking us up. then they tried to charge us an extra $30 for our hotel location when it says it’s a flat rate of 80. Was supposed to get picked up in a suburban but it was a ford explorer, what really did it was the fact that they tried to play it off like the ac was working before but they knew it wasn’t and they tried to give us 30% off on the extra $30, what is $3 gonna do for me ? The only reason I didn’t go back to the airport was because we had already been driving for 20 mins. I will never use viator again.
Our driver was waiting for us as soon as we were out of the airport. Once we identified ourselves, he immediately grabbed our bags and we got going. Vehie was clean and spacious. He offered us cold drinks and the ride was smooth.
Car rental with Viator. Absolutely seamless. Driver Max,the best. Used Viator in Europe. 100% Stress free.
Our driver was Max! He was very helpful and very respectful! made us feel very comfortable! 10/10 experience
comfortable ride friedly driver
The company representative was easily located outside the airport. The car was prepared within 5 minutes of conversing with the representative. The vehicle was spotless, the driver exuded professionalism, and complimentary drinks were provided for the journey.
Easy to find. Friendly. Fast to respond
Great experience and great communication very professional clean vehicle and the driver was amazing!
Leopoldo, Operations Manager of the company, lied through WhatsApp. I booked through Viator a private car service from the San Jose del Cabo Int Airport at 11:30 am. While on the plane, I received the following: "The thing is, we have a car available at 1:30pm. If you'd like to wait, we can provide the service. If you decide to go on your own, I can offer you a ride back to the airport." I have since requested a refund and they have denied such a request. I would NOT recommend this company, and I have escalated such poor business practice to Viator
Exceeded our expectations in every way. Most do not meet so glad to recommend. Just wish it would be great all the time.
A very good experience from Booking , communication and an Outstanding driver Eduardo! I will definitely use Viator again.
Really good with communication. Was waiting for us when we arrived with our name on a placard. Helped with luggage. Excellent driver and bilingual English/Spanish. Rates are competitive with taxis etc. Highly recommend.
Ride was good. No issues. Had to wait a little bit but we got through customs very fast. Driver was nice
Second time using adventure travel. I used them in 2022 on a family trip, and only felt right to use them again on my solo trip to Cabo. Max and Eduardo were really good to me, very communicative, reliable and punctual. Like I told Max, adventure travel will always be my go-to for all future travels to Cabo !
Easy booking. Excellent communication with driver. Clear directions on meeting place. Clean car and friendly driver. Worth the price of the transfer.
The pick up was fine. They were on time everything was fine. They told us to get a ride back to the airport give them $100 cash and give them the time. We booked it and they were communicative. But they were unable to accommodate our ride home when flights changed... so we were out $100 cash and had to pay another $80 to get a ride to the airport from the hotel
They were nice enough - but made a reservation for 2pm, 45 minutes after we landed.. and the shuttle didn’t arrive until almost 3pm.
Great communication with driver. Company was waiting with a sign with my name, assisted with luggage to the vehicle and provided quit smooth ride to our destination.
Great transportation! Waited for about 10-15 mins and we were good to go to our hotel. While waiting we were greeted outside of the airport. Communication was clear. I just wish we wait was lesser. Other than that no complaints
Prepaid $60 cash for a ride back from hotel to airport. Pickup from hotel was for 1pm. They texted at 1:15 saying driver was outside. As I get to the front, I don’t see the driver and dispatch texts back at 1:19 saying driver has left. They then tell me driver will call/text me. I ask driver if they’re coming back around and he leaves me on read. Wouldn’t book them again.
Timely, professional drivers. Easy to reserve pick up and drop off. Clean vehicles, constant communication with company before, during and after trip
We booked this company to go straight to our resort and enjoy our time versus taking the shared shuttle that makes multiple stops. Our driver didn't have a sign for us and we stood outside for 40 minutes before he called to tell us he was there. We were already trying to figure out a different way of transportation. Then once we were called he sent us with a third party who he paid to take us. Once in the car he told us we had a $5 balance to pay which was odd since I paid our trip online through Viator. Also, there were no beers as advertised. I will never do this again. It would have been faster, easier and cheaper to uber!
Great communication and they were on time for both the airport pickup and drop off. I would recommend!
had an excellent experience with Eduardo! He was punctual, professional, and very friendly throughout the ride to SJD. The car was clean and comfortable, he of course assisted with our luggage and he drove safely while also making sure we reached our destination efficiently with music of our choice! I would definitely recommend this driver to anyone looking for reliable transportation and would happily ride with him again. Thank you for the great service Eduardo!
The transportation never showed up nor could the on site contact ever get a precise verification of where the vehicle was. I ended up taking a taxi.
Comfortable car and reliable pick up and drop off service for the airport!
Easy as can be. Was met at umbrella by Victor (I think) had a clip board with our name on it. super nice. Spoke great English. Our driver max was nice. Clean car. Got us to our hotel quickly
On time, nice vehicle and a friendly driver. What else can you ask for!
Max was a great driver, very happy and generous with the information and beer!! We arrived safely and on time!
The actual transportation was safe and on time. The only complaint I had was that the quoted price was not all inclusive of tolls. We were told a few days prior to our arrival that we would need to pay the toll booth $10 cash. This $10 was on top of the quoted price of the ride. I would have preferred to pay $10 more at the time of the quote and have the driver/company pay the $10 than to have received that text telling us we would owe an additional amount. It did not feel transparent. Quote the price I am going to owe for the ride, period.
It was amazing having your own car other then sharing a ride with others and then taking forever to get to your place when with this he took us straight to our hotel. When I did share they would be dropping off other people at there location and takes longer to get to mine.
Perfect pick up from the airport and extremely efficient driving back to the airport with road work and traffic.
They communicated valuable information to navigate through the airport and the wait was only 10 minutes. Great service and would recommend them.
Exceptional service. Very reliable, affordable and helpful. Max and Victor are fun. They gave us many places to check out.
Terrible experience. I booked this thinking... it's viator, they must vet the companies. But nope... our flight was actually EARLY and we went straight out to the guy with the sign who was waiting for us. Immediately he tried to upsell us on a return shuttle which was offputting, but fine. I agreed and they would only take CASH which was weird so I said no. Then he called his young daughter over to talk to us. I guess he wanted a tip for just holding the sign and pointing to our vehicle which was fine & we were going to give him anyway. But it was too much and obnoxious. Then the worst part... we get IN the vehicle and start driving and the driver calls his "boss" and puts him on speaker phone while he is driving. They proceed to tell us that we "were late" and that they would have to charge us a fee for waiting! I told him we were NOT late, but early and not going to pay any surcharge. I had to argue over & over with him for about 5 minutes until he gave up. This obnoxious behavior is the exact reason I prebooked this (to avoid this scam behavior). I guess a lot of people just pay extra so they don't have to argue??? Anyway, do NOT book with this company... it was one thing after another. Although the driver was super nice and clearly just in the "middle" of the scam. He was nice and professional the whole time. I am going back to Cabo and going to use a company that Perplexity recommends which is Caboshuttleservices.com for the round trip. Hopefully they won't pull the same thing.
I called to confirm my hotel was within area that would not get extra charges and day of trip get a text and email to bring cash because my hotel was in an “extra charge area”. Then flight was delayed so I contacted them. I then get text stating bring more cash because there is extra charge for delay as it is outside their hours. I went to site and would have been able to book for that time at same original price and it showed as available time. I called and complained and got a email response that both charges were due to rescheduled time even though the first charge was sent to me two hours prior to plane delayed while it was still showing as on time.
Monday through Friday 9 am to 7 pm EST
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