Windsor Castle Half Day Trip From London

Be sure to stop at the moat house to pickup your audio equipment. We missed that somehow and had to backtrack.

Windsor Castle is an incredible property. Great coach and guide. The State Apartments are just breathtaking.

Steven was great and the driver Abdi was very excellent

Great day and experience. Would have liked a little more time in Windsor after visiting the castle. fun

Wonderful. Our cheerful bus driver was Robert. His tour-guide commentary on the drive out of London made the trip fun, informative, and enjoyable. We're glad they gave us 3 hours at the castle, as it takes about 1/2 hour once you're at the coach park to walk up to the Castle and go through security. Robert gave excellent instructions on how to find our way back to the bus. And of course, we enjoyed walking through Windsor Castle.

This was an above average independent tour of Windsor Castle. The timely bus trip, the supplied audio headsets, and information received from the palace staff provided an enjoyable, memorable experience. Our only issue was an ongoing power outage leaving the rest room dark, at the meeting point, Evan Evan’s, along with the coed bathroom. Overall a worthwhile tour!

To me it was a wasted day, we had 2 hours to see everything. Definitely not enough time. I would have taken the train had I known and saved myself the money it cost for this trip. The castle was amazing, but we had to rush. We weren’t able to see the town or the shops. On the bus it was a silent ride, no history given about the area or the castle as I’ve experienced on previous tours. Very disappointing

I was hoping for a bit of introduction about Windsor Castle! All it was was essentially a ticket and ride to Windsor!

Our bus driver continued to turn off the air conditioning which made the ride to the castle miserable. People were yelling at him to turn it back on, and he would do so for one or two minutes and then turn it off again. Our tour guide was terrible. She got us on the bus, made no comments regarding the tour we were going on, made no announcements i.e. where we could find the restrooms, a number for emergencies,, etc. she got us off the bus, walked very fast to the entrance to the Castle and then took off. The castle employees even asked us where the end of our group was. We didn’t know!! It would have been nice for her to have talked to us as we traveled there about the Castle. This “tour” was a total waste of money. All they provided was a bus ride to and from. Save your money and book elsewhere, or just take the train and save $$$$. So disappointed in this group and I will never book with Evan Evans again.

There is lots to explore at Windsor castle and a half day does not give it justice, however we visited towards the end of our vacation stay and were tired of long days so this option was perfect.

A taxi service with no commentary about the area or site. Be aware, there is a lengthy walk from the coach depot to the front of the castle. Limited time for touring the complex

Not nearly enough time to really appreciate the beauty & history of the castle. The whole thing felt rushed. Also, the tour guide walked way too fast. Your guides should be more cognizant of seniors & how slow they can be. The guide was friendly & warm, but he left us behind more than once.

This is a well paced and relaxed half day tour. We really enjoyed our time at Windsor Castle and Steven Our guide was informative, polite, and helpful. I liked the fact that the tour was only five hours so you still have the rest of the day to enjoy. Definitely recommend this tour!

Perfect well organized and the time they gave us to visiting the Castle was enough.

The Castle itself was great. Evans Evans tour took us there and dropped us off. At no point did our guide tell us that the Chapel closed at 4pm so we were not able to go in. Very disappointed. On the way back to London the bus driver got off the freeway to drop our guide off. Considering the traffic it took us out of the way about 10 minutes.

A very beautiful castle-the best but unfortunately no photography inside.Thats where Megan & Harry got married. & long walk from the bus station to the church & castle.

The bus was hot and no guide was provided. People who were not part of the group were seated in the front seats on the way back to London. Other than an entrance ticket and a drop off / pickup there wasn’t much of a tour.

This trip should be advertised as a bus ride to the castle and nothing more. My trip was booked by a friend and I guess I needed to read the fine print as I was expecting to hear at least some history of about the castle and the surrounding area from our tour guide as we drove to the site but instead got absolutely nothing. Once there our guide told us to be back at the bus by 5:00pm. We were then led to entrance of the castle, given a wristband and that was it, we were on our own. There was very little communication from our guide. Of the 5.5 hour trip we spent 2.5 hours on the bus in London traffic. If I had to do it again I'd skip this trip, buy a train ticket instead and see the castle on my own schedule.

One of the worst experiences.The tour operator is absolutely unprofessional and lacks the skills to be running such an activity.We missed our evening pick up despite being on time,walking for more than 40 mins with the operator giving us non helpful directions and the tour guide missing in action

YOU failed to disclose that St. George's was closed and NOT available to tour. This was only disclosed after we purchased the ticket, and YOU failed to let us reschedule to a day it was available to tour. BAD VIATOR !!!

The tour itself was fine. At the end of the tour while I was boarding the bus to return to London I had a cup of coffee with me. I was shouted at by the bus driver that I could not take the coffee on the bus. I had no problem with this. I tried to ask the driver if there was a trash bin where I could throw out the coffee. He continued to shout at me, refusing to let me ask my question. I finally handed him the coffee for him to dispose of. It was humiliating to be shouted at in front of a bus full of people. I contacted the company with my complaint and did not receive a response or apology. The driver was incredibly rude and needs to learn manners and the appropriate way to speak to paying customers. I’m still waiting for an apology.

Unfortunately in all the chaos of planning my family's trip I booked this one a month prior to visiting the UK! I am feeling just sick about it but I have sucked it up & have had to rebook & pay again.dont even think I'm going to tell my family!

Great half-day trip! Windsor Castle was beautiful and well worth visiting. Everything was well organized, and the experience was smooth from start to finish. Highly recommended for anyone visiting London!

Smooth experience with friends and family. Convenient and easy to locate the meeting points. We love it.

Our guide did not provide any information about what we were going to see during the long bus ride. All the guide did was repeatedly tell us what time to return to the bus. We returned at the appointed time and the bus wasn’t there….it arrived over ten minutes late. And when we were walking to Windsor Castle, the guide moved very quickly through the streets without checking to see if people were keeping up, and consequently lost several slower moving tourists. Perhaps she could wait at the exit of the castle and escort people to the bus at the end? Provide facts about the attractions during the bus ride? It seems like we just paid for a bus ride. And at the end of the trip the driver and guide solicited tips, which seemed unnecessary.

The tour company was disappointing. They seemed unorganized, with several tours scheduled to different places at once. And the bus seats were dirty, we changed seats 3 times to try and get one that had the usb charging working and could not find one. The bus seats were so small that you had to almost seat in each other's lap. The tour guide did not say anything on the way to the castle to explain the areas we were driving through. The tour person with the bus did not fully explain everything that was occurring at the castle and was walking so fast that everyone had a hard time keeping up with her. It was very confusing from start to finish. This was our 6th tour of the week and tour company was the worst.

2 hour bus ride or a 2 1/2 hour tour. Take a train to Windsor and get yr own ticket. Cheaper and more flexible!

It was a good trip but traffic was heavy. Certainly not the companies fault however it then meant we felt a bit rushed when there to get back on time.

We had a nice trip,Windsor is a beautiful place to visit.The company were on time and very helpful. We had a glance about English monarchy.

Lots of walking so fitness level needed The tour is audio based no guide But easy enough to navigate

Loved the tour from start to finish

The tour was very arduous . I was told it was moderate effort for someone like me with arthritis. There were many, many stairs and the lift to the tour was broken. I was told this was common. I could barely keep up with the tour, and missed most of it because the stairs abd fast walking caused me much pain. Please warn people that those with even moderate issues should nit book. The guide was quite nice, but I should get a refund.

Tour started late as the driver for not arrive on time . This is just a transport service to Windsor Castle. There is no commentary during the drive there. Once at the castle you are on your own until it’s time to be driven back.

The amount of time given for the tour is not enough to see everything. Also, many parts of the Castle close at 4:00 so after that you cannot go in. Our tour wasn’t over until 5 so the last hour was somewhat wasted. The bus air conditioner broke down on the way back and we had to get off the bus four miles from The end point because it was too hot to stay on the bus.

My sister and I did this trip with Evan Evans. We paid 94.00 each for the "tour"(188.00). But it turned out to be just transportation and admission to the castle (approx USD 42.00 each). While enroute to the castle (about an hours drive) I expected the guest services assistant to give the history of the castle, sights we were passing, interesting info on England etc.. but she just got in the bus and said nothing. Then when she arrived, she just made sure we knew where to pick up the bus after our visit and gave us the entrance ticket. She didn't explain how the castle grounds were laid out, best way to explore, what was there to see. They did get us there and get us back but that was it - definitely could have taken the train/bus for less money. The guest services assistant was nice just not helpful related to the tour, and had nothing interesting to share about anything. We sat in the front seat going back and talked to the driver - he was very interesting - explaining building architecture, old window tax, etc.. but he was just talking to us and only because we asked. She should have been doing this or something to make the extra money worth the price.

I had the impression this would be a guided tour. Our escort literally dumped us at the entrance of Windsor Castle with no help or instruction, he just ghosted us. The driver & escort seemed disconnected & disinterested. I expected more for $78! It was just an expensive bus ride. Also no heads-up that St. George Chapel was not open on Sundays so we could not see it.

We were late, leaving our meeting point. They rushed us getting back on the bus. We feel we did not get our moneys worth on this tour. We fully expected some commentating and history on the hour plus drive.,but received none of that. It was quite disappointing that we felt so rushed going through the castle that we weren’t able to soak it all in. We were supposed to meet back up at 5 o’clock for our commute back to London, however, they made us meet at 4:30 because they were running behind. Total disappointment.

We booked the Half-Day excursion to Windsor Castle for the same reason everyone does. Its nearly 1,000-year history is etched into the lives and history of nearly every nation on the planet. We realize when doing these excursions, much is up to the traveler and not the tour company. However, I have been booking with Viator for a number of years now, and this is the first time that what was delivered did not measure up to what I have come to expect from the brand. One of the things that has always impressed me has been the level of the Guides used by the company. We did not expect a guided tour of Windsor as we knew from the description that it was not. That would have been mentioned in the excursion's description. However, I did not expect that the Guide would not interact with us AT ALL! When the guide arrived at the pickup spot (approximately 15 minutes late (we do understand London traffic, but the bus was there), he was extremely reserved. No greeting, no "How are you?" no "Glad to have you!" No apology for the delay. Just, "Name?" I was also a little disappointed by his appearance in that his shoes needed a shine (or at least a wiping off) and his pants were visibly in need of a cleaning. I wasn't expecting a pressed and polished uniform, just not . . . that. As for the ride to Windsor, beyond the chatter amongst the other passengers, it was completed in near total silence . Again, I realize this was not to be a guided tour, but I did at least think that on the drive up, the guide might share "a little?" on the background on the castle, maybe a few recommendations about the "Must see" spots or points of interest. Even some of his favorite spots or points of interest. I guess we are a bit spoiled because that has been our experience on literally EVERY excursion we've taken with Viator. Instead, other than the time to return to the meet-up spot and the time to be there, the bus ride was one of total silence (except those that I had with my wife sitting next to me.) Once we arrived at Windsor, although he did look back at the group here and there, we did not get the sense that he was as atuned to who was in his group. I didn't expect him to remember WHO was there, just to be a bit more attentive. The drive back was equally silent. While that is typically the norm after any long tour, or one that called for a lot of walking (and this one counts), again, there was not a peep from the Guide. I'm willing to assume that he might be relatively new, not as familiar with the sites, etc. However, your customers do have expectations of whomever it tasked with taking them to new locations and points of interest. Honestly, we felt that the coach driver was more personable. I was a docent for many years some time ago at the New York City Transit Museum. While I realize he was not an actual docent, he would benefit (as would your guests) from him investing in developing his knowledge base of the places to which he is escorting your guests as they do have SOME expectations in this area, even if it is only a half-day trip. I should add that we had just taken the half-day tour of Stonehenge with Trish and Chris, and Windsor Castle experience did not come close to what we got from that. I'm not trying to get him into trouble, but I would be remiss if I didn't pass this on to you as I'm sure you'd rather hear about opportunities for improvement instead of the client simply bashing you on the internet, or to their friends. In closing, let me be clear. He was NOT in the least bit rude or unprofessional. He was just . . . there.

Coach is not up to the standard. Seat trays are broken no bottle holder. Clock in the bus runs one hour late. We have to wait for the coach to come to the stop. Primarily the reception staff at the office is very rude

It was. Great experience. We got there quickly and left quickly. We could have used a little more time in Windsor.

The tour was a success in that we were driven in a comfy transport from the meeting location to the destination. The castle was great and the surrondong town was super cute with lots of shops and restaurants. There were a few hiccups though. The transport did not use AC going to the destination which led a lot of guests to feeling quite hot on the way. There was much communication from the accompanying guide which led to some confusion. We would just stop and wonder what was going on. The staff at the castle were great though and they gave you a great audio tour via headset.

Our guide never said a thing until we got to Windsor Castle. Then he told us where to meet him at the end. He asked whether we could hear him, and I said no. He continued to talk in the same voice, so we couldn’t hear him. He didn’t have any kind of flag, and it was really hard to follow him. I really wasn’t impressed .

Tour started late, tour guide didn’t introduce himself in fact didn’t speak to the group on the way. He provided vague instructions on meeting the group st the end of the tour. Then he disappeared. Not a tour guide. Wasn’t impressed.

Essentially no information given by your operator. There was a young chap who sat in the front of the motor coach who watched videos on his computer. I’d expect he would have at least delivered some information about the castle or the neighboring village on the ride in. Otherwise, the coach was air conditioned and timely. The check in person at Evan Evans was very friendly and helpful and the waiting area was comfortable including toilets and a water cooler .

We were not told of closing times of the attractions therefore resulting in my group to miss out on the Chapel. The tour guide SHOULD have told us of the times and which attractions he recommends to start first. I felt our guide was inexperienced and only handed us the wristbands and said "ok you guys are free to go". We only had 2 hours to tour Windows Castle and the Chapel. Once we arrived at 2 30 and by the time we got to the grounds we had very minimal time to tour the attractions. Would not recommend this experience given the prices we payed after our dollar conversion

The castle was beautiful. I wish we would have been told when booking that St George’s Chapel was closed. I don't know if it's closed every Sunday but that's the day we went and it was closed.

Nice Trip not so much traffic after all for the return to London at the end of the day

Coach bus was very nice but don't expect anything other then entrance tickets, audio guide and a ride. I thought there was going to be comments by the guide on the ride but there was not.

Very convenient and an expedited way to see Windsor from central London. Would have like an additional 45 min in the tour as it took 30 min or so to get through security and collect audio device- felt a bit rushed and no real time to shop or grab a quick bite to eat. Bus was efficient and nice