Smooth and easy experiences. Driver is very nice and friendly. It took ~1.5 hrs from cruise port to LHR T3 in the morning.
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
- Meet & Greet service by the arrival gates at Southamton Port
Excludes
- Each vehicle includes a set luggage allowance. A flat £15 charge applies for reasonable excess luggage carried in the passenger compartment, subject to driver discretion and vehicle capacity limits.
- Cruise pickups include 60 mins free waiting time from your scheduled pickup. If additional waiting is required, charges apply: £15 (0–15m), £20 (16–30m), £25 (31–45m), £30 (46–60m), £40 (61–90m).
Departure & Return
Departure Point
- Airport Pickups London provides professional and personal "Meet and Greet" service at Southampton Cruise Port all terminals Our driver hold passenger name board by the cruise arrival gates at your requested pick-up time For Meet and Greetservice, we require your Cruise name to identify your berth number at Southampton Port
Itinerary
On pickup date and time, our driver hold passenger name board by the Cruise disembarking gate.
Language Offered
Additional Info
Cancellation Policy
Reviews
Driver was on time and got us to the airport quickly. She told us where to go inside. Nice experience!
Everything went as scheduled fro pickup to drop off! Mohammed the driver was very personably knowledgeable and professional!
Clean, quiet and most importantly… efficient! Our driver hunted us down from the thousands of people disembarking… it was magic being taken care of
Make sure you communicate any changes to your itinerary to viator as soon as you can, we had to wait around for an extra 70 minutes because they don't respond to chat or emails in a timely manner.
Driver was on time and very personable. He made the trip very pleasant. I would definitely use him again.
Victor is an excellent driver and it was such a relief knowing we had private transport from the Southampton cruise terminal to Heathrow to begin our trip home. Smooth and easy trip, and the communication was great both when we booked it and on the day of the transfer.
Booking, pickup and the drive were all top notch. Comfortable vehicle and good communication. Well done.
We ended up having to wait nearly an hour because our driver went to the wrong port. I had given them the name of the ship and the arrival time and time we would be coming off the ship but he wasn't there. Fortunately they called me and we got it straightened out but it was hard on my friend you has knee problems and had to sit on her luggage until he finally showed up. After that, the driver was polite and the ride was fine with a very nice van able to hold all our luggage. We had hired a 5 passenger van for the 3 of us due to the amount of luggage we had. That worked very well. We did have a mix up at the hotel but that was my fault entirely as I didn't realize there were 2 of the same brand there and I just gave him the name and not the address.
Well organized, driver Farook is very respectful and on tome Drive safely to our destination! 5 stars
Great ride from the Southampton harbor to London Heathrow. The driver was punctual and friendly. We made great time to the airport.
A black car ride from Southampton cruise port to Heathrow hotel. Our driver was punctual and efficient.
It was our driver. I specifically gave the queen Elizabeth terminal for pick up when booked. He called and said twenty minutes. Half hour later I called him. Twelve minutes he said. I told him twice in the calls what terminal. Then I called again and he said he went to the wrong one. I said we had a flight to catch. He ended up being twenty minutes late. The drive was smooth and we did get there but usually Viator arrangements are excellent.
Very good driver, good communication. His car was very nice and the ride as smooth. The port was crowded but he was able to easily find us.
It was great. Our driver was professional, the van was clean and new. He showed up on time and gave me a call 5 minutes out. It worked well. The only thing I wish they would do is tell you ahead of time how to contact your driver and what vehicle to look for and include the license plate. It would make this good experience perfect.
On time, correct location, courteous and friendly driver. I would recommend this Southhampton Cruise Ship Port to Heathrow driver service.
I would strongly recommend steering clear of this company if you’re actually looking for a “seamless” airport pickup or transfer experience. Unfortunately, I had to use them three separate times because all of the transfers were pre-booked and prepaid. While the individual drivers were generally pleasant, the company operates essentially as a third-party logistics provider, and they seem to have significant difficulty keeping up with their commitments. I was traveling internationally from the U.S., so I had to turn on my wireless plan each time I was scheduled for a transfer just to communicate with the company and driver due to lack of timeliness by the company and their team. Our airport pickup was probably the best experience of the three, but even then, the driver was late and seemed unsure about the designated pickup location, despite the location having been communicated to the company multiple times. The second transfer—from our London hotel to the cruise port—was also late. To make matters worse, our vehicle broke down on the highway on the way to the port. To give the company credit, they did eventually find a replacement driver, but we were left waiting on the side of a London highway for more than 90 minutes with two young children. Unfortunately, the experience didn’t improve after the cruise. Our scheduled pickup from the cruise port was at 9:30 a.m., and the driver arrived approximately 1 hour late. What was perhaps most frustrating was the lack of communication and accountability. When you have a problem, getting a response from the company is extremely difficult. Rather than proactively communicating or addressing negative feedback, you’re essentially left waiting and trying to figure things out yourself. The drivers themselves were fine, but the company’s logistics and communication were not. If you’re paying for a private airport or cruise transfer because you want reliability and peace of mind—especially when traveling with children—I would highly recommend finding another provider.
Easy transportation from airport to hotel. The driver was friendly and courteous. Much better than taking the tube.
Very friendly and efficient. Driver was on time and was very helpful with my elderly in-laws. Vehicle was very comfortable and clean.
Very reliable and responds quickly with any questions or updates. Drivers always friendly and good drivers.
Make sure you keep in contact with the driver. The cruise port is very crowded with cars and guests upon disembarkation.
The driver was right on time and let me know his arrival time. He helped with our luggage and got us to the airport in a timely manner. We are used this company from London to our cruise ship and then again from the ship to the airport. We would use the company again.
Timely pickup. Friendly, efficient service. Respectful of some fairly minor disabilities. Clean vehicle.
We asked for an eight passenger vehicle, but a 6-7 passenger van was used. We had to put two women in front seat with driver which was not comfortable for them.l with limited leg room. Our driver, Mercedes, though was very polite and on time, so that was nice.
This was the way to go to get off the boat and off to Heathrow. We timed it perfectly- set our pick up time a bit after everyone got off the boat so when driver arrived- there was no trouble finding our ride. The car was comfortable and the trip shorter than anticipated. Front door service to Terminal 2- very efficient and easy to book in advance.
Friendly driver, great driving skills, safe, comfortable, on time, everything one should expect and more. Would book again.
Everything was excellent. We got off the ship an hour early. When I let the company know, he picked us up about 15 minutes early!
The cruise ship came into a different dock, but I easily communicated about the change and the company was very accommodating. The driver communicated with me as he pulled up, so it was easy to find him.
I am a travel agent who does meticulate research prior to any travling I do. I booked this transfer from the cruise terminal to the airport prior to our trip for 5 people. The booking didn't specify luggage etc and I felt it was self explanatory that 5 people getting off a cruise would have 5 suitcases so i wasn't concerned with it. Once the taxi arrived he arrived in a 4 door hatchback car with a 3rd row seat. We knew as soon as he pulled up this wouldn't work. Then he proceeded to tell us he was the size that we booked for 5 people. Then proceeded to tell us the details weren't in the booking that we had 5 large suit cases. Again, I felt that was self explanatory for 5 people getting off a cruise ship from vacation. He continues to tell us over and over he could take 4 with 4 suitcases, but not 5. He called his office to see what could be done. They called me to inform me once again that the car wouldn't hold us and our luggage and offered no solution from their company other than booking an Uber or another taxi to take the extra person and luggage. So my friend had to book an Uber for an additional $160 so we could make it to the airport on time. It was not a good experience at all and caused a great deal of traveling stress on us all. I would not recommend this transport company because the booking is misleading. Next time I will be sure to do more adequate research before I am put into this very stressful situation again.b
Perfect ride to get to London from the Southampton cruise terminal. We had a great experience booking the trip - the company was very flexible and responsive in helping us adjust our itinerary. They were able to build in a stop at Stonehenge at our request. The driver was very friendly, showed up prior to our scheduled pickup time because we were able to get off the boat easier than anticipated, and dropped us off at the airport right on time. I couldn't be happier - and would use them again.
This was the very best experience. Hassle free. Was able to extend the drive after droping off my sister in law at the airport to my hotel in Windsor. Lovely interaction with our driver. Would highly recommend!!
Great service, driver knew his way was friendly and held sign with my name so easy to see. He called me when arrived which makes so convenient.
Evaristo was an excellent driver. He met us promptly at the port and got us to Heathrow airport with plenty of time to spare. I would highly recommend him.
Great communication of pick up point On time it was a ride to the airport not much to say...........
Our ride from the cruise port in Southampton to Heathrow in London was super easy and quick. Driver picked us up on time directly in front of the port and took us to our terminal entrance right in front of the door that led straight in to our airline.
Easy to set up appointment and reliable friendly on time performance. Set my mind at ease for on time arrival to the airport.
We had a very smooth experience! Our driver was informative and arrived on time. The People carrier was roomy for our luggage and the two of us. I highly recommend them!
Driver was early and communicated with us well and car was nice with bottled water, charging cables and tissues provided
Baris our driver, was excellent! He was prompt, very friendly and professional , his car was very clean and he was an excellent driver!
Sizes of car is not as represented accurately on the website and when you present your options to the tour they will not give you a refund for any amount of money and they will not send an upgraded car. We were lucky to get in all the luggage and spend an hour crunched in to a way smaller car than I had originally ordered. The girl was understanding and told us the 170 lb that they charge to via tour was a lot less than the 338 pound that we paid
Excellent and timely service. I highly recommend this company and use through the Viator app for your travels
Kilraeb was an excellent driver. Called me ahead to confirm where I was, arrived Heathrow ahead of schedule and gave me transfer advice for another friend for the future. Very personable .
Baris was a fantastic driver yesterday on our trip from Southhampton to LHR. When we got our cruise disembarkation information the day before and it was later than expected, I told the company and they confirmed the new time right away. Baris was still there an hour early. His car was clean and comfortable and he was an excellent driver even with the heavy tracker. If you want a relaxing way to end your trip, look no further than here!
Our driver Baris was very professional and courteous. His vehicle was clean and very comfortable. Would recommend to everyone.
It was a great ride from the South Hampton Cruise Port to Heaththrow Airport. Our driver was friendly and very helpful.
A very pleasant and comfortable ride from the cruise port to the airport. Viator always provides great tour operators.
Very efficient for booking, changes, pickup, and drop off. Great drivers. It is not inexpensive but worth every penny.
On time pickup at Southampton cruise terminal. Friendly driver. Clean automobile. No issues with travel to Heathrow.
Our driver met us at the Cruise Terminal soon after we exited. He was personable, friendly, and outgoing. After he took our bags and put them in the trunk, he offered us water because it was a very hot day. The drive to London was about an hour and a half, so after chatting for a while, he said he knew we were probably tired and recommended that we take a nap, which we did. We awoke from our nap and were almost at the airport. The trip was simply a delight, and we highly recommend it.
Pleasant driver. water bottles available. nice, clean, vehicle. Overall, pleasant pickup, good communication and good experience.
Monday through Friday 9 am to 7 pm EST
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