Bit of hiccup finding guide. I was looking for a large sign with my name. Some time later, after the crowd disbursed, I saw my name on a fellow's phone that he was holding quite low, below waist. At this stage I was extremely worried. Thereafter he was very apologetic, helpful with luggage, pleasant. Talked a bit too much about himself. I was wanting to ask questions about the road trip but didn't get much chance. I felt quite safe with him.
About Activity
What's Included
Includes
- One-way shared transfer
- Gratuities
- Transport by air-conditioned minivan
Excludes
- Food and drinks
- Excess luggage charges (where applicable)
- Waiting time charges (where applicable)
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Our Shuttle service offer free pick up from any Gatwick airport terminals, driver will hold a sign board with clients name on it, after load your luggage into the car the driver will take you your hotel in central London, if you hotel is not located in central London just contact our reservation team.
Language Offered
Additional Info
Cancellation Policy
Reviews
Easy and organized. Met our driver right where we were asked to be. Our driver was professional, personable and efficient. Highly recommended.
Excellent Hotel: Location cant be bettered and staff were all noticeably friendly and courteous. Everything about the hotel was first rate and setting etc was sumptious. We have visited London for 30 years+ including stays on Park Lane and Mayfair but this was as good as it can get- and not as expensive as it "should be" Recommend to anyone.
DO NOT BOOK. Poor customer service, not cooperative. Instead, use car service provided by the airport called, "Airport Cars Gatwick," it is cheaper and more reliable.
Our driver Carlos, went above and beyond, He helped my friend who lost her cane, get a wheelchair and pushed her all the way to the car. He made sure we had everything we needed before we left the airport. He was so very kind!
Our driver was awesome! He was at the airport holding the most clear sign of all! It was an iPad with a black background and my name was written in HUGE letters in white. He was so easy to locate! He helped us with luggage and was very friendly and helpful. This pick up was seamless and we were so glad we did not try to get on the train with all our bags. The vehicle was clean and comfortable.
Our plane was an hour late! Our driver was waiting at Gatwick airport! Very efficient and shuttle very clean! Cost was a good price for the hour drive!
The driver was extremely patient with me when I couldn’t tell him where I fwas in the airport and after discovering that it was our first time visiting London pointed out the major attractions along the route to our hotel.
Our driver named Joseph! He was outstanding! He came right when we called! We did not have to wait at all! He held up a sign with our name on it! He was very courteous too! Recommend him and Viator tours!
Our flight was delayed and we arrived over an hour late. The diver was still waiting for us. Location meeting place was confusing we went outside to curbside but driver was inside terminal.
I had trouble finding the driver, but just when I was about to panic, we saw each other. Pollyanna was lovey! Helpful, professional and friendly. I felt warmly welcomed to England!
Our flight was late arriving but the driver contacted us immediately via Whats Ap. The trip from Gatwick to Tower Hill is long. Be prepared for a 1.5 hour ride into the city.
This was a great service for the 12 of us in our group. Our driver was there and got from the airport to our hotel!
After a long trip it was so great to see our driver standing there with our name held up. He grabbed our luggage and got us into the transport right away. Our ride to the apartment was so comfortable and he was extremely pleasant. I definitely would recommend!
Took much longer than advertised. Car was clean and roomy. Hard to find driver at airport. He Needed to hold up the sign higher or more visibly, or something.
Driver was awesome, switched to a cab, but very nice and informative. Waiting for us outside of customs , really easy transition
Everything was perfect. The driver contacted me right after the landing, was waiting at the arrivals and was very nice and helpful. Because of the accident we had to take an alternative route and enjoyed the most beautiful countryside.
Our driver, Flavio, arrived on time and provided clear communication regard the meeting location. He had to maneuver through thick Friday rush hour traffic so we got to see nice neighborhoods along the way. Would recommend.
Fast and easy service. The driver was very friendly and helpful. Showed up early which was nice. The car itself was spotless. Communication with the driver was great. He reached out to us while we were waiting for our luggage and it was easy to find him in the designated meeting spot
Very nice and kind driver with very clean car he answered all of our questions and help us with directions to our hotel he also had patience with us because we were late getting off the plane
Monday through Friday 9 am to 7 pm EST
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